- Red River (Annapolis, MD)
- …management in the field full-time for the project's duration for any given customer . The overall mission of residency services is to place consultants with required ... subject matter expertise onsite with the customer . The customer will direct their day-to-day...services based on equipment purchases. + Build and maintain service credits for residency services that will enable customers… more
- Red River (Annapolis, MD)
- …to ensure a successful deployment. + Provide training and support to customer 'send-users, IT teams, and stakeholders on how to effectively utilize Microsoft 365 ... projects simultaneously, ensuring adherence to project timelines, budgets, and quality standards. Coordinate with cross-functional teams, communicate project progress,… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …+ Experience with project administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization ... administration of the quality monitoring program and quality assurance escalations for Service Delivery/Contact Centers.... management program or training team + Experience with customer service applications + Experience with metrics… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- … Level Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer Service department or programs. + Supports customer to ... 0-2 years of Call center experience. 0-2 years of customer service or public relations experience. **Other...being provided by customers. + Strong commitment to providing quality service . + Ability to foster a… more
- Merck (Annapolis, MD)
- …field or healthcare environment. + Previous sales, account management, consultative, or customer service experience. + Experience developing and executing a plan ... needs as it relates to helping them improve patient health outcomes, customer feedback, marketplace dynamics, and progress towards quality goals. + Providing… more
- Merck (Annapolis, MD)
- …field or healthcare environment + Previous sales, account management, consultative, or customer service experience + Experience developing and executing a plan ... Experience Design, Customer Experience Management, Customer Needs Assessments, Customer Relationship Management (CRM), Customer Service Management, … more
- Otis Elevator Company (Lanham, MD)
- …partnership and support leading to the growth of business and increasing continued customer loyalty in service and repair + Through strategic sales ... We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio. You may recognize… more
- Otis Elevator Company (Lanham, MD)
- …to field operations staff and participate in large bids + Responsible for the quality of service in designated territory + Investigate and resolve all critical ... We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio. You may recognize… more
- Monro Muffler/Brake (Prince Frederick, MD)
- …and establishing facts to make practical decisions and recommend solutions. + Strong customer service skills + Strong verbal and written communication skills ... the same mission to bring our guests the highest quality tire and auto service in the...Test drive vehicles in accordance with Monro's Road Test policy , including consistently utilizing our dedicated test drive routes,… more
- Monro Muffler/Brake (Gambrills, MD)
- …banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry. Do you have what it takes ... family of brands is one of the leading automotive service and tire dealers in the United States. We...consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We're looking for motivated… more
- Walmart (Waldorf, MD)
- …technicians communicating and developing interpersonal skills for providing safe and efficient customer service . Be an Expert Demonstrates knowledge of safety ... members experience in the TBC area and modeling high quality service and products developing influencing and...by implementing related action plans using the Open Door Policy : and applying these in executing business processes and… more
- M. C. Dean (Annapolis, MD)
- …to our team members and have a family-oriented culture with primary focus on customer satisfaction, quality and safety. Responsibilities This is a regional ... are inspired by the way engineering and innovation enhance customer outcomes, improve lives, and change the world for...The selected candidate will be working as an Electrical Service Technician for MC Dean's Service &… more
- Ensono (Annapolis, MD)
- …achieve the client's outcomes. + Maintains and improves CSAT through optimizing service quality and end-to-end client experience. + Provides communications for ... Ensono teams to manage client challenges and deliver high quality service to each client. + Establishes... reviews at client site) **Preferred Qualifications** + Exceptional customer -facing skills + Highly motivated, strong desire to learn… more
- Monro Muffler/Brake (Dunkirk, MD)
- …banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry. Do you have what it takes ... family of brands is one of the leading automotive service and tire dealers in the United States. We...consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We're looking for motivated… more
- Sedgwick (Annapolis, MD)
- …of a rapidly growing, industry-leading global company known for its excellence and customer service . + Leverage Sedgwick's broad, global network of experts to ... Fortune Best Workplaces in Financial Services & Insurance Risk Service Consultant (MUST BE LOCAL TO RICHMOND VA -VA/MD...+ Apply your knowledge and experience to adjudicate complex customer claims in the context of an energetic culture.… more
- Walmart (Waldorf, MD)
- …eat by ensuring availability, cleanliness and freshness. You will be in the front-lines of customer service - your smile makes a difference and you can help ... by smiling, greeting and thanking members * Providing exceptional customer service to members across the club...the member's experience in meat area and modeling high quality service and products; executing the basics… more
- Fresenius Medical Center (Annapolis, MD)
- …will achieve the FMC Quality Enhancement Goals (QEP). **DUTIES / ACTIVITIES:** CUSTOMER SERVICE : + Responsible for driving the FMS culture through values and ... **PURPOSE AND SCOPE:** Supports FMCNA's mission vision core values and customer service philosophy. Adheres to the FMCNA Compliance Program including following… more
- Fresenius Medical Center (Annapolis, MD)
- …will achieve the FMC Quality Enhancement Goals (QEP). **DUTIES / ACTIVITIES:** CUSTOMER SERVICE : + Responsible for driving the FMS culture through values and ... Saturday **PURPOSE AND SCOPE:** Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including… more
- Humana (Annapolis, MD)
- …performance standards while adapting to changing priorities and maintaining a focus on quality and customer service . + Experience analyzing performance data, ... PM) as business needs require. The Supervisor ensures consistent execution of service delivery, quality standards, and process compliance while fostering an… more
- Walgreens (Cambridge, MD)
- …and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service . + Manages Community Outreach Portal ... questions to ensure a positive customer experience. Models and shares customer service best practices. + Develops strong relationships with customers by… more
