- TEKsystems (Troy, MI)
- …individuals who love helping people + Previous customer service or retail experience + Call center or financial institution experience is a plus + Strong ... Position Details: Member Service Representative ( Call Center - Credit Union) Schedule: + Five days/week, 8 hours/day + Two days off per week (one weekend day +… more
- Henry Ford Health System (Sterling Heights, MI)
- …and in-services. Additional Information + Organization: Community Care Services + Department: HFO Call Center (800-EYE-CARE) + Shift: Rotating + Union Code: Not ... ways to develop and improve workflow. Ensures timely turnaround of all customer service correspondence. Communicates and corresponds with multiple offices and other… more
- Henry Ford Health System (Clinton Township, MI)
- …required; associate degree or higher preferred. + Previous experience in a healthcare call center or customer service environment strongly preferred. + ... Time About the Role We are seeking a highly motivated and customer -focusedContact Center Advocate IIto join our busy call center team. Under minimal… more
- Raymond James Financial, Inc. (Southfield, MI)
- …our Southfield, MI Corporate Office (located in the Southfield Town Center ). **Training Schedule/Shift Hours:** + During training period (12-14 weeks): ... at all levels of the organization as well as financial advisors and branch personnel.** + Organize and prioritize...actions based on recommendations and requirements. + Make every customer interaction positive by leaving the customer … more
- PNC (Clarkston, MI)
- …and have an opportunity to contribute to the company's success. As a Business Center Assistant Manager within PNC's retail branch organization, you will be based in ... guidelines. Manages service and operational aspects of a Branch & Business Center branch. Builds a high performing team through the attraction, on-boarding, coaching… more
- AbbVie (Rochester, MI)
- …close on every sales call . + Proactively and continuously aspire to serve customer needs, customer expectations and challenges to build trusted customer ... performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize… more
- Jack Henry & Associates (Troy, MI)
- …background in banking and or credit union operations or have worked in a call center or perhaps have strong technical troubleshooting experience, this position ... a technology company, we're a force for good in financial services. We're redefining how community banks and credit...service to resolve the customers issue and restore the customer to fully functioning status, while strengthening the … more
- Sedgwick (Southfield, MI)
- …service experience or equivalent combination of education and experience required. Inbound call center experience preferred. **Skills & Knowledge** + Excellent ... a Great Place to Work(R) Fortune Best Workplaces in Financial Services & Insurance Caring Starts with You-Let's Make...claim notes on all calls, resolving issues with one call /one person response, and directing calls to appropriate escalation… more
- PNC (Chesterfield, MI)
- …Skills** Book Of Business, Client Relationship Building, Credit, Credit Products, Customer Engagement, Decision Making, Financial Analysis, Identifying Sales ... As a Relationship Manager in Business Banking you will develop and cultivate Center of Influence (COI) relationships to meet and exceed sales goals and business… more
- Raymond James Financial, Inc. (Southfield, MI)
- …sufficient to assess client issues and accurately provide resolutions. + Operating call center software applications. + Communicate information orally and in ... **Responsibilities:** + Processes financial transactions accurately. + Assist with various requests...matters to colleagues, as necessary. + Carry out standard customer service activities and handle simple customer … more
- Eaton Corporation (Southfield, MI)
- …decision makers. + Execute monthly analysis of product line performance against financial goals and provide guidance to field sales team with recommended corrective ... actions (by region, territory, lines of product, or individual customer ) with pre-defined targets and goals. + Participates and provide direction for the strategic… more
- Corewell Health (Clarkston, MI)
- …(patients, family members, referring physicians/specialists, etc.), while striving to exceed customer expectations. + Assist in meeting operational, financial , ... with hospital, payor, and regulatory standards. + Participate in on- call and weekend coverage, as required by the Department....the hospital is a 1,101-bed major academic and referral center with Level I adult trauma and Level II… more
- Raymond James Financial, Inc. (Southfield, MI)
- …skills sufficient to assess client issues and accurately provide resolutions. + Operating call center software applications. + Uses clear and effective verbal ... matters to colleagues, as necessary. + Carry out standard customer service activities and handle customer inquiries....out standard customer service activities and handle customer inquiries. + Conduct data entry and transaction processing… more