- KSA Integration LLC (Arlington, VA)
- Call Center Program Manager arlington, VA (http://maps.google.com/maps?q=arlington+VA+USA+22211) Description KSA Integrationis a Service-Disabled ... position supports the Defense Health Agency (DHA) inTransition Support Services Program as a Program Manager . The inTransition program offers 24/7… more
- Ivyhill Technologies LLC (Bethesda, MD)
- …will The Project Manager (PM) is responsible for leading and overseeing all program components Call Center environment and distributing work and managing ... Ivyhill is a seeking a Project Manager for a location in Bethesda,MD. The qualified...contract. Will provide consultation to the customer on the Call Center and Referral Management care coordination… more
- Ivyhill Technologies LLC (Bethesda, MD)
- Ivyhill is currently seeking to hire Call Center Agents to support its contract with the Integrated Referral Management and Appointing Center (IRMAC), the ... Capital Regions' premier coordinating authority for appointing and referral management. Call Center Agents will be responsible for coordinating healthcare… more
- General Dynamics Information Technology (Fairfax, VA)
- …to increase efficiency through improved processes and technology. Our team will contact center services. The Program Manager will oversees and manages ... of related experience **Job Description:** GDIT is seeking a Program Manager to oversee an upcoming opportunity...Experience implementing SLAs and performance metrics on a contact center program . + Active Project Management Institute… more
- CoreSite (Reston, VA)
- …site uptime, compliance audits, team training, and facility financials. The Senior Data Center Manager will assist the Market Director in developing financial ... infrastructure while nurturing your professional growth and success. Senior Manager - Data Center Operations Role: As...Center Operations is responsible for implementing the Data Center Operations Program at his or her… more
- PNC (Falls Church, VA)
- …and have an opportunity to contribute to the company's success. As a Business Center Assistant Manager within PNC's retail organization, you will be based in ... service and operational aspects of a Branch & Business Center branch. Builds a high performing team through the...has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected… more
- Fresenius Medical Center (Washington, DC)
- **Fresenius Medical Care is seeking to hire a Regional Sales Manager (In- Center ) in the Washington DC/Baltimore territory.** **PURPOSE AND SCOPE** Serves as a ... measures results o Achieves regular and consistent face-to-face customer call activity on key products (minimum of 3+ calls...regional shows that are important to the Regional Sales Manager 's business. . Participates in national sales meeting and… more
- Fresenius Medical Center (Hyattsville, MD)
- …values and customer service philosophy. Adheres to the FMCNA Compliance Program , including following all regulatory and FMS policy requirements. Ensure provision ... requirements and programs. Adheres to all requirements of the FMCNA Compliance Program , and FMS patient care and administrative policies as the clinical leader,… more
- CoreSite (Reston, VA)
- …customer uptime in the most cost-effective way by working very closely with the Data Center Manager . Technicians must ensure that data center problems are ... fire life safety systems. + Completion of CoreSite's Data Center Operations Qualification Program to the tier...of junior staff. + Work with the site Data Center Manager to track and complete an… more
- CoreSite (Reston, VA)
- …customer uptime in the most cost-effective way by working very closely with the Data Center Manager . Technicians must ensure that data center problems are ... of junior staff. + Work with the site Data Center Manager to track and complete an...normal business hours, including weekends, late nights, holidays, and on- call support + Ability to lift up to 50… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- **Next Generation Desktop Program Manager ** **Category:** Project Management **Main location:** United States, Virginia, Fairfax **Position ID:** J0425-0109 ... . **Position Description:** CGI Federal is seeking an experienced Program Manager to lead the Department of...with all existing operational NGD environments at each contact center and the NGD hosting vendor to support 24/7/365… more
- TekSynap (Arlington, VA)
- …systems, ensuring up-to-date documentation and user resources. + Oversee the Tier I Call Center , Tier II Deskside and Remote Support, and other optional ... average speed to answer (ASA), ticket resolution time, first call resolution (FCR), and call abandonment rates....+ Experience: + Ten (10) years' experience as a program manager . + Experience managing a 24x7x365… more
- TekSynap (Arlington, VA)
- …for VIP support, special events, and high-profile missions as directed by the Program Manager . + Ensure adherence to Department of Defense (DOD) policies ... and track service desk metrics, including ticket resolution times, call handling performance, and first call resolution...and ensure proper asset management practices. + Support the Program Manager in providing guidance and direction… more
- Georgetown Univerisity (Washington, DC)
- …for all metrics reporting. + Other duties as assigned by the LCCC Research Program Manager , ADAP, or LCCC Director Work Interactions This position reports to ... member and research program ; membership metrics per program and center wide. + As needed,...the LCCC Research Project Manager . Requirements and Qualifications + Bachelor's degree and a… more
- Pearl Interactive Network (Arlington, VA)
- …Community in preparation for future onsite operations in Arlington, VA.** The **Deputy** ** Program Manager ** supports the successful execution and oversight of a ... **Pearl Interactive Network is seeking accomplished Contact Center Deputy Program Managers (DPMs) to...management, including experience managing or supporting operations in a call center or communication center … more
- Amazon (Dulles, VA)
- …equipment preventative maintenance (PM) and troubleshooting, reporting to a site's Data Center Facility Manager (FM). They will maintain, operate, and ... mechanical equipment - Technical writing to support change management program - Monitor daily work requests and manage to...maintenance (PM) and troubleshooting, reporting to a site's Data Center Facility Manager (FM). They will maintain,… more
- Compass Group, North America (Washington, DC)
- Crothall Healthcare Salary: $85,000.00 to $100,000.00 Facilities Program Manager - MedStar MGUH - Washington, DC Crothall Healthcare is a Compass One Company ... and Ambulatory EVS. Learn more at www.Crothall.com. Job Summary TJob Summary:The Program Manager will be responsible for supporting the Facilities Management… more
- Steampunk (Arlington, VA)
- **Overview** Steampunk is seeking an experienced ** Program Manager ** . We seek experienced professionals who have incorporated Human Centered Design into the ... - effecting positive change. **Contributions** We are looking for an experienced ** Program Manager ** to join us in delivering innovative technology solutions… more
- Cognizant (Washington, DC)
- …have to be considered:** + . Experience supervising other team members in the contact center or call center environment. + . Proficiency with Microsoft ... various wellbeing programs. **About the role:** As a Contact Center Team Lead, you will make an impact by...providing coaching and counseling and working with the Team Manager on team development plans. + . Ensure adequate… more
- Amazon (Arlington, VA)
- …reliability to allow customers access to their applications and data. Technical Program Managers (TPMs) in the Network Fabric Engineering (NFE) organization are ... business strategies. They partner with engineering teams to develop program milestones, identify risks, and create mitigation strategies. They...the life You'll work in a 24x7 team on call rotation, with ability to drive into workplace for… more