- NiSUS Technologies Corporation (Annapolis Junction, MD)
- + Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software + May coach and provide guidance to less-experienced ... professionals + Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions + Provides remote support access through desktop mirroring and other remote access applications for worldwide sites + Identify, investigate,… more
- Chenega Corporation (Washington, DC)
- Mid- level Help Desk Support Technician...strengths to do their best work every day. From entry - level employees to senior leaders, we believe there's ... Washington, DC Join our Talent Network Mid- level Help Desk Support Technician Washington, DC C-CDAS-24-001 Are you ready to enhance your skills and build… more
- Chenega Corporation (Washington, DC)
- **Req ID:** 31006 **Summary** **Mid- level Help Desk Support Technician** **Washington, DC** Are you ready to enhance your skills and build your career in a ... Engineering and Technical Support Services to federal customers. The **Mid- level Help Desk Support Technician**...strengths to do their best work every day. From entry - level employees to senior leaders, we believe… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... Receives and responds to customer problems, issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates… more
- Robert Half Technology (Alexandria, VA)
- …Efficiently and effectively resolve customer issues, ensuring a high level of customer satisfaction. - Product Information: Provide up-to-date information ... a high volume of incoming calls with professionalism and efficiency. - Data Entry : Accurately enter and maintain customer records in the database while ensuring… more
- Carrington (Washington, DC)
- …and procedures, all US state and federal laws and regulations, wherein the company operates. The level is the entry level role in the job family and ... remote, prefer someone living in PST zone.** The Wire Desk Analyst l will be responsible for assisting the...work experience. + Zero to three (0-3) years of entry level finance/accounting/bookkeeping experience (processing money, bank… more
- ARAMARK (Potomac, MD)
- …our local seasonal cuisine created for the most discerning palate. The Assistant Front Desk Manager typically will supervise entry - level employees and is ... and well-being, and provides you with the plans, resources, and tools to help you Take Care of your Health, Family, Finances, and Future. .Comprehensive Insurance… more
- Belay Technologies (Annapolis Junction, MD)
- …the client/server/storage/network devices, mobile devices, etc. The SA provides Tier 1 ( Help Desk ) and Tier II (Escalation) problem identification, diagnosis and ... polygraph is required. + 5 years no degree for Entry Level SA. + 10 Years no...and maintenance of IT systems + Provide Tier I ( Help Desk ) problem identification, diagnosis and resolution… more
- Serco (Washington, DC)
- …motivated individual to support Team Submarines in engineering and program management as a Entry - Level Engineer. In this role, you will: + Provide support to the ... other legally protected characteristics. Click here to apply now (https://careers-sercous.icims.com/jobs/64720/ entry - level -engineer/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834477830) **New to Serco?** Join our Talent… more
- Chenega Corporation (Alexandria, VA)
- …approximately fifty sessions per month. + Develop and document core service desk SOPs, Frequently Asked Questions (FAQs), and self- help and troubleshooting ... IT services, and expertise to operate and maintain service desk functions; they support a ticketing system, provide operational...strengths to do their best work every day. From entry - level employees to senior leaders, we believe… more
- Chenega Corporation (Springfield, VA)
- …VA. **Responsibilities** + Responsible for providing technical training and support to Help Desk agents related to computer systems, hardware, or software ... or route user support calls to the appropriate IT Help Desk + Attempt First Call Resolution...strengths to do their best work every day. From entry - level employees to senior leaders, we believe… more
- Marriott (Falls Church, VA)
- …Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Entry level management position that focuses on supporting the ... GED; 3 years experience in the guest services, front desk , housekeeping, or related professional area. OR * 2-year...globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by… more
- Chenega Corporation (Springfield, VA)
- …for all support calls received or route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for all requests ... of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield, VA. **Responsibilities** + Assist in...strengths to do their best work every day. From entry - level employees to senior leaders, we believe… more
- Chenega Corporation (Arlington, VA)
- …system account holders IAW AR 25-2 and local requirements. + Coordinate with the Help Desk and applicable POCs for all G-2 information system access coordination ... strengths to do their best work every day. From entry - level employees to senior leaders, we believe...there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in… more
- AECOM (Fairfax, VA)
- …RESPONSIBILITIES:** + Perform communication tasks consistent with the program's high level of customer service expectations and training. + Dispatch and communicate ... other monitoring equipment while sitting or standing at a desk the entire shift. + Must be able to...dispatching environment. + Demonstrated ability to meet a high level of customer service expectations. + Ability to work… more
- Serco (Washington, DC)
- …The Acquisition Specialist provides support to NAVSEA by coordinating the flag- level approval of required documentation for complex acquisition requirements and ... Track and monitor the writing, proofreading, coordination, and routing for flag- level approval of acquisition documents, including: acquisition plans (AP), source… more
- Chenega Corporation (Lorton, VA)
- …GED equivalent + Associates degree preferred + 2+ years experience in a general Help Desk or Customer Service position, preferably in a maintenance environment + ... strengths to do their best work every day. From entry - level employees to senior leaders, we believe...there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in… more
- Federal Aviation Administration (Washington, DC)
- …Aviation, Africa, Europe & Middle East Staff. The incumbent serves as the FAA desk officer and a focal point on US civil aviation policies, practices and procedures ... global air transportation system and competitive marketplace; (2) formulating strategies to help achieve a common system of air traffic control and air navigation… more
- Serco (Washington, DC)
- …Relations, communications, political science, or related study. + The position is entry - level with a zero to two-year requirement. However, preferably the ... other responsibilities. + Provide program management support including supporting high- level meetings and programs with minute-taking, logistics coordination, day-of… more
- AECOM (Washington, DC)
- …in accordance with AECOM policy. Initial Responsibility: Our Team administers and provides help desk functions for the operation and sustainment of a database ... with minimal effort), and leverage the data to facilitate enterprise- level decision making for client leadership. It is anticipated...with minimal supervision but know when to ask for help or guidance. + Work as part of a… more