- Koniag Government Services (Vienna, VA)
- Service Desk Lead Vienna, VA 22180, USA Req #568 Tuesday, June 17, 2025 **Kadiak,** a Koniag Government Services company, is seeking an experienced ... Service Desk Lead to support our federal customer in Vienna, Virginia. This position requires a Top Secret/SCI clearance with willingness to obtain a CI… more
- SMX (Fort Belvoir, VA)
- Service Desk Lead (4286) (Ft. Belvoir, VA) (TS/SCI)at SMX(View all jobs) (https://www.smxtech.com/careers/) Fort Belvoir, VA SMX is actively seeking a ... position Monday - Friday.** **Essential Duties & Responsibilities** + Lead Help Desk operations and personnel +...interacting with customers, managing their work with an IT service management (SM) ticketing system, and ensuring all actions… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Service Desk Lead to support our USSS Network Operations and Security Center (NOSC) proposal. This position ... USD $113,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/6164/ service - desk - lead /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-_ **ID** _2025-6164_… more
- Red River (Chantilly, VA)
- **Position Summary:** The Service Desk Team Lead (TL) will support a team of 5-10 service desk engineers as an active leader in the management of ... SLA and KPI objectives are achieved. This role will report to the Technical Service Desk Manager. **Primary Position Tasks:** + Primary service desk … more
- Link Solutions Inc (Adelphi, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Adelphi, MD. + ... have an active DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Site Lead will serve as the primary escalation point… more
- TekSynap (Arlington, VA)
- …& Qualifications** **RESPONSIBILITIES** + Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service Desk ... Delivery Designee; + Manage the development and issuance of Service Desk operational reports; + Represent the...designated Change lead ; + Act as the lead owner for implementing and progressing Continuous Service… more
- Black Bear Technology Solutions, LLC (Adelphi, MD)
- …more complex technical issues to senior-level technicians. + Work under the direction of the local Service Desk Lead as part of an integrated service ... Service Desk Technician - Intermediate Clearance Required: Active Secret Clearance Location: Adelphi, MD Position Overview: The Service Desk Technician -… more
- SAIC (Adelphi, MD)
- …Sciences, Photonics/Electronics/Quantum Sciences, Sciences of Extreme Materials, Terminal Effects, and Weapons. The Service Desk Site Lead will serve as the ... **Description** SAIC is seeking a proven ** Service Desk Manager** to join the **Army Research Laboratory (ARL) Information Technology (IT) Modernization**… more
- NuAxis Innovations (Washington, DC)
- …especially for field users leveraging rugged devices (eg, Toughbooks). **Responsibilities:** + Lead daily service desk operations, ensuring prompt and ... ** Service Desk Manager** Location **Washington, DC**...position requires strong people management and communication skills to lead a team that provides face-to-face and remote support,… more
- ManTech (Herndon, VA)
- ManTech seeks a motivated, career and customer-oriented **Desktop Support Services Help Desk Lead ** to join our team in **Washington, DC.** This is a hybrid ... and 1 day remote. The **Desktop Support Services Help Desk Lead ** oversees the help desk...(BS) degree. + 10+ years of relevant experience in service desk or program management. + 4+… more
- CACI International (Ashburn, VA)
- …Manager + Product Architect + Quality Specialist + Release Manager + Resource Manager + Service Desk Lead + Technical Writer + Test Engineer All positions ... be available at any time but may be available in the future: + Performance/ Service Level Manager + Warehouse Manager + Analytic Server Architect SME + Asset Manager… more
- General Dynamics Information Technology (Arlington, VA)
- …2 + years of related experience **US Citizenship Required:** Yes **Job Description:** Service Desk Specialist - (Sunday-Thursday 6am-3pm) At GDIT, people are our ... differentiator. We are seeking a customer service centered Service Desk Specialist...extensively researching the issue again. + Notify the team lead of all VIP requests for support that require… more
- CAI (Washington, DC)
- …Full time **Worksite Flexibility** Remote **Job Summary** As a Bilingual (Portuguese/English) Service Desk Analyst, you will be responsible for receiving ... **Job Description** We are looking for a bilingual customer service -oriented Bilingual Service Desk Analyst...May perform other job duties as directed by Team Lead or Service Delivery Leader **What You'll… more
- Chenega Corporation (Arlington, VA)
- …**Responsibilities** + Lead , mentor, and motivate a team of Help Desk Technicians, fostering a positive and collaborative work environment. + Conduct regular ... (SLAs). + Oversee onboarding, and training of new Help Desk Technicians. + Establish and maintain service ...ways to maintain a culture where we excel and lead healthy, happy lives. **Corporate citizenship** Chenega MIOS is… more
- ManTech (Washington, DC)
- … operations. Direct and supervise staff providing call center support, service desk support, and switchboard operations support. **Responsibilities include ... (NCR).** This is a hybrid position. As a Help Desk Manager, this individual will lead the...of related experience. + Proven experience managing a help desk or service desk team… more
- Link Solutions Inc (Adelphi, MD)
- …and incident statuses. + Lead incident response activities by coordinating with Service Desk Leads and technical support teams. + Track and manage ... appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Request Queue Manager to join our team at Adelphi, MD. + Must be… more
- Marriott (Washington, DC)
- …basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Position directs and works with managers and employees to carry out ... GED; 2 years experience in the guest services, front desk , or related professional area. OR * 2-year degree...others. * Supervises staffing levels to ensure that guest service , operational needs and financial objectives are met. *… more
- Marriott (Forest Heights, MD)
- …basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Position directs and works with managers and employees to carry out ... GED; 2 years experience in the guest services, front desk , or related professional area. OR * 2-year degree...others. * Supervises staffing levels to ensure that guest service , operational needs and financial objectives are met. *… more
- Owens & Minor (Washington, DC)
- …available on first working day + 401(k), eligibility after one year of service + Employee stock purchase plan + Tuition reimbursement _The salary range for ... and location. **Position Summary** The Sr. Pricing & Deal Desk Analyst is a critical support role within the...entire portfolio to maximize value. The role assumes a lead position in the RFP/bid proposal process for our… more
- System One (Bethesda, MD)
- Job Title: Senior Help Desk Engineer Location: Bethesda, Maryland Type: Contract Compensation: $80000 - $95000 annually Contractor Work Model: onsite in Bethesda MD ... Job Title: Mid-Level or Senior Help Desk Engineer Job Description: We are seeking a mid-level...support processes, and delivering a high level of customer service to internal users. Strong leadership, communication, and troubleshooting… more