- NANA Regional Corporation (Herndon, VA)
- **Overview** SUVI is seeking a Service Desk Led to provide Information Technology Support Services to support the mission of the Government. **Responsibilities** ... + Supervises the day-to-day operations of the help desk . + Identifies, researches, and resolves complex technical problems. + Creates and manages escalation… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Service Desk Lead to manage the Service Desk Operations on a day-to-day basis. This position will be ... a fully onsite position. **Responsibilities** + Responsible for managing Service Desk operations-day-to-day operations + Ensures maximum issue resolution in… more
- GovCIO (Washington, DC)
- …+ Ensure compliance with key partner's technical certification requirements. + Oversee Service Desk metrics and strive for continuous improvement and ensure ... **Overview** GovCIO is currently hiring for Help Desk Team Lead . This position will...with experience of at least 4 years in a service desk or helpdesk environment and at… more
- General Dynamics Information Technology (Washington, DC)
- …Yes **Job Description:** Seize your opportunity to make a personal impact as a Service Desk Program Manager. GDIT is your place to make meaningful contributions ... projects and grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Program Manager you will help ensure today is safe and tomorrow… more
- General Dynamics Information Technology (Washington, DC)
- …Program Manager Job Description Seize your opportunity to make a personal impact as a Service Desk Deputy Program Manager. GDIT is your place to make meaningful ... career. At GDIT, people are our differentiator. As a Service Desk Deputy Program Manager you will...Level: Active Top Secret + Location: Downtown DC; 100% onsite \#GDITpriority The likely salary range for this position… more
- General Dynamics Information Technology (Arlington, VA)
- …and requirements, life cycle management, operations & maintenance, enterprise data management, service desk support and IT training. POSITION IS CURRENTLY ... Science, Information Sciences, or related IT discipline. + **Required Technical Skills:** Help Desk Tier 1 operations. + **Location:** Onsite in Arlington, VA +… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently seeking a skilled and experienced Wireless Cellphone Support Desk Manager to lead and oversee our wireless phone and iPad ... a deep understanding of the work to be done, ensuring high-quality service delivery, and maintaining efficient operations. This position will be located in… more
- General Dynamics Information Technology (Washington, DC)
- …Trust/Other Required:** BI Full 6C (T4) **Job Family:** Help Desk **Skills:** Customer Service ,Microsoft Office,Remote Desktops,Technical Support,Troubleshooting ... understood. You will need to maintain a high-level customer service focus, exhibiting expertise, courtesy, timeliness, and professionalism. **Job Responsibilities:**… more
- Leidos (Washington, DC)
- … Desk management staff located off site to ensure seamless handoffs between the Service Desk agents and the onsite staff. Additionally, this person is ... a dynamic Tier 2 Manager to join our IT Service Desk team. This pivotal role involves...+ Establish a meeting rhythm with the customer End-User Service lead on a weekly basis at… more
- Shuvel Digital (Alexandria, VA)
- …affected clients of release timing and impact and provide communications to the service desk + Implement release in compliance with Change Management ... 4800 Mark Center Drive, Alexandria, VA 22311. Work Schedule: 100% Onsite Clearance: TS/SCI Primary Responsibilities Provide continuous development and continuous… more
- Deltek Systems (Herndon, VA)
- …steps, and resolution. + Promote processes that support the ITIL methodology, within the service desk team. + Enhance Service Desk operations ... the development and implementation strategies, processes and procedures related to the IT Service Desk . + Manage and support the maintenance of audio-visual… more
- Serco (Arlington, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... this position is for you!As the Business Transformation (BT) Lead /Business Process Reengineering (BPR)/Continuous Process Improvement (CPI) Six Sigma...region (NCR) and be available to commit to work onsite at the Pentagon two (2) days per week;… more
- H&R Block (Washington, DC)
- …and District General Manager as necessary + Serve as point of contact for onsite escalated client service concerns + Ensure clients are scheduled properly and ... **:** + Support the Multi-Unit Team Leader, serving as onsite point of contact for tax office associates and...Team Leader and District General Manager as necessary + Lead the office from the front desk ,… more
- Serco (Crystal City, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... Program. The Contractor shall provide support to the US Service Deputies who are assigned to the JPO to...wide degree of creativity and latitude is expected. May lead and guide the work of others. In this… more
- Marriott (Washington, DC)
- …the business is turned over properly and in a timely fashion for quality service delivery. Pulls through business booked through the Sales Office, as well as ... up-selling each business opportunity to maximize revenue opportunity. Implements the brand's service strategy and applicable brand initiatives in all aspects of the… more
- Serco (Arlington, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... a hybrid position and will require you to be ' onsite ' some days and allow for remote work on...roles such as individual contributor, team member, and project lead . You will interface with customers on a regular… more
- THOR Solutions, LLC (Washington, DC)
- …Product Support Manager (PSM) for HM&E Systems Sustainment efforts. + Lead efforts to develop/maintain HM&E System Sustainment policies and processes, communication ... Analysis (BCA), etc. + Act as a primary interface between the platform "in- service " and "new construction" programs, working closely with both teams to advocate for… more
- AvantGarde, LLC (Washington, DC)
- …20 hours per week position. The work schedule is 100% remote, apart from one onsite (multiple locations across the US) visit per month to get computer updates. The ... WORK + Conduct desk audits for a variety of positions and prepares...Excellent analytical and research skills. + Excellent, demonstrated customer service skills + Work is 100% remote so must… more
- THOR Solutions, LLC (Washington, DC)
- …and ship specifications. + Conduct analysis and design of auxiliary systems, lead development of technical data packages and reviews. + Conduct trade studies. ... Location: Full time onsite at USCG Headquarters in Washington, DC. May be...at the start of employment. Typical Physical Activity: Primarily desk /computer work in an office environment. May involve: repetitive… more
- THOR Solutions, LLC (Washington, DC)
- …tasks, or programs as there are dips in activities. Location: Full time onsite at USCG Headquarters in Washington, DC. May be limited "local remote" flexibility ... 10% travel is anticipated for ship checks. Typical Physical Activity: Primarily desk /computer work in an office environment. May involve: repetitive motion. Periodic… more