- Link Solutions Inc (Adelphi, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Adelphi, ... Must have an active DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Site Lead will serve as the primary escalation… more
- SAIC (Adelphi, MD)
- …Sciences, Photonics/Electronics/Quantum Sciences, Sciences of Extreme Materials, Terminal Effects, and Weapons. The Service Desk Site Lead will serve as ... **Description** SAIC is seeking a proven ** Service Desk Manager** to join the...The work is to be performed at the customer site in Adelphi, MD.** ARL's unique research mission, highly… more
- Koniag Government Services (Vienna, VA)
- Service Desk Lead Vienna, VA 22180, USA...is an on- site position in Vienna, VA. The Service Desk Lead will oversee day-to-day operations ... 17, 2025 **Kadiak,** a Koniag Government Services company, is seeking an experienced Service Desk Lead to support our federal customer in Vienna, Virginia.… more
- SMX (Fort Belvoir, VA)
- Service Desk Lead (4286) (Ft. Belvoir,...Fort Belvoir, VA SMX is actively seeking a **Senior Help Desk Manager** for a full-time, on- site position at ... a full-time on site position Monday - Friday.** **Essential Duties & Responsibilities** + Lead Help Desk operations and personnel + Perform duties as a Help … more
- General Dynamics Information Technology (Arlington, VA)
- …2 + years of related experience **US Citizenship Required:** Yes **Job Description:** Service Desk Specialist - (Sunday-Thursday 6am-3pm) At GDIT, people are our ... differentiator. We are seeking a customer service centered Service Desk Specialist...extensively researching the issue again. + Notify the team lead of all VIP requests for support that require… more
- Chenega Corporation (Arlington, VA)
- …**Responsibilities** + Lead , mentor, and motivate a team of Help Desk Technicians, fostering a positive and collaborative work environment. + Conduct regular ... (SLAs). + Oversee onboarding, and training of new Help Desk Technicians. + Establish and maintain service ...ways to maintain a culture where we excel and lead healthy, happy lives. **Corporate citizenship** Chenega MIOS is… more
- ManTech (Washington, DC)
- … operations. Direct and supervise staff providing call center support, service desk support, and switchboard operations support. **Responsibilities include ... (NCR).** This is a hybrid position. As a Help Desk Manager, this individual will lead the...of related experience. + Proven experience managing a help desk or service desk team… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …or lead diagnostician, providing guidance and support to help desk staff. **Required qualifications to be successful in this role:** -Clearance: Secret ... **Help Desk Specialist** **Category:** Business Consulting, Strategy and Digital...site that is dedicated to veterans and transitioning service members. All CGI offers of employment in the… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …be directed to our site that is dedicated to veterans and transitioning service members. All CGI offers of employment in the US are contingent upon the ability ... **Help Desk Manager** **Category:** Business Consulting, Strategy and Digital...Description:** We are looking for a Helpdesk Manager to lead and oversee our helpdesk team. In this role,… more
- Leidos (Fort Meade, MD)
- **Description** Leidos has a current job opportunity for a **Defensive** **_Cyber Operations Site Lead /Manager_** on the DISA GSM-O II program supporting the ... + Manage/coordinate training activities, DoD 8570.01 compliance tracking, and tracking continuous service improvement activities + Lead the staffing efforts for… more
- Nightwing (Sterling, VA)
- … experience through Incident Management, Problem Management, and Knowledgebase practices + Assist Service Desk team members with Service Impacting Outages + ... enterprise. Responsibilities + Deliver top-tier technical support to executives, both on- site and remotely, ensuring exceptional customer service + Communicate… more
- General Dynamics Information Technology (Washington, DC)
- …**Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Information Technology (IT) Support,IT Maintenance,Troubleshooting **Certifications:** ... GDIT has an amazing opportunity for an IT Maintenance Lead to provide world-class IT maintenance support to our...government client and exhibit the exceptional technical and customer service skills to resolve issues as quickly and efficiently… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …email communication for message coordination. + Manage the Technical Control Facility Service Desk , ensuring completion of tasks related to day-to-day ... of a talented and experienced Primary Technical Control Facility Lead to assist in directing and managing the program's...monitoring in accordance with DoD policies. + Designate node site coordinators to support DoS worldwide missions and maintain… more
- TekSynap (Arlington, VA)
- …and program documentation. + Lead the development and implementation of service desk strategy, quality assurance (QA) programs, and continuous improvement ... initiatives. + Provide oversight for service desk operations, ensuring 24x7x365 coverage for...Center in Alexandria, VA. + Type of environment: On site in one of these locations with the potential… more
- TekSynap (Washington, DC)
- …integration, and upgrade of IT products, along with installation and on- site maintenance, including help desk services.Additionalsupport includes hardware ... assurance surveillance plans, performing inspections during various stages of service delivery, and documenting results usingappropriate reports. + **Stakeholder… more
- Chenega Corporation (Arlington, VA)
- …needed for continuous process and service improvement + Ensure the Service Desk maintains a high level of responsiveness, communication, professionalism, and ... well as third-party OS and devices + Ensure the Service Desk staff is appropriately skilled and...ways to maintain a culture where we excel and lead healthy, happy lives. **Corporate citizenship** Chenega MIOS is… more
- Diversified (Washington, DC)
- …and is passionate about the competitive gaming ecosystem. Key Responsibilities 1. IT Help Desk & End-User Support (Primary when no events) + Serve as the first point ... of contact for technical assistance via help desk tickets, phone, email, or in-person walk-ups. + Provide...gameplay. 3. eSports Event Operations & Technical Production + Lead the technical setup and teardown of gaming rigs,… more
- Extra Space Storage (College Park, MD)
- …+ **Paid Time Off** accrued throughout the year, increasing with years of service . + **Generous 401(k) match with Traditional and/or ROTH choices.** + Affordable ... through continuous maintenance (eg, sweeping, mopping, grounds maintenance, etc.) of the site , including the office, and the interior and exteriors of the storage… more
- General Dynamics Information Technology (Mclean, VA)
- …Azure and Microsoft 365-as well as a passion for delivering exceptional customer service . **Key Responsibilities:** Lead , coach, and mentor Tier 1 and Tier ... end-users while mentoring and guiding a team of Help Desk Technicians. The ideal candidate will have a solid...interpersonal and communication skills with a proven ability to lead a customer- service -oriented team. + Familiarity with… more
- BAE Systems (Annapolis Junction, MD)
- …Manager** to serve as a vital link between our government clients and our service desk technical teams. In this role, you will assume responsibility for ... to enhance workforce effectiveness. + Provide strong leadership and support to Service Desk /Account Management team members, including training, coaching, and… more