- Lockheed Martin (Fort Meade, MD)
- …and degradation problem identification, diagnosis and resolution of problems \- Provide technical support to software development and integration efforts in the ... ARE** The program is on fire for cyber\. In support of our customer, members of the team are...development, operational, test, and lab systems and products\. Provide technical and engineering services to troubleshoot system failures or… more
- M. C. Dean (Springfield, VA)
- …improving lives, and changing the world for the better. We are seeking a **NOC Tier 1 Support Specialist ** to join our **Security and Electronic Systems ... for federal, local and commercial customers across high-growth markets. Responsibilities The **NOC Tier 1 Support Specialist ** will primarily focus on… more
- General Dynamics Information Technology (Washington, DC)
- …Experience** : Minimum three (3) years of security experience as a junior security specialist . + **Required Technical Skills** : Must be proficient in Microsoft ... to make a personal impact as a **PERSONNEL SECURITY TIER II SAP ADJUDICATOR.** Join a high optempo, mission...ADJUDICATOR.** Join a high optempo, mission critical team in support of a DoD joint service organization at the… more
- TEKsystems (Odenton, MD)
- …Top Skills Help desk support , Customer service, Technical support , Troubleshooting, Help desk, system administrator, tier three, STIGs, IAVA, BIOS, ... Description -Under general supervision, provides second- tier support to end-users for PC,...reduce user problems. -Maintains currency and high level of technical skill in field of expertise. -Escalates more complex… more
- Chenega Corporation (Fort Belvoir, VA)
- … Specialist Ft. Belvoir, VA C-CHR-24-047 TheJunior Helpdesk Support Services Specialist willprovide technical support services in accordance with the ... Junior Helpdesk Support Services Specialist Ft. Belvoir, VA...on user systems as the environment changes. + Provide Technical Support Services in accordance with the… more
- Diversified (Washington, DC)
- …IT AT DIVERSIFIED. Job Summary We are seeking a highly capable and versatile IT Support Technician & eSports Event Specialist to join our growing team. This ... hybrid role combines the day-to-day responsibilities of a Tier 1-2 IT Support Technician with the...+ Serve as the first point of contact for technical assistance via help desk tickets, phone, email, or… more
- General Dynamics Information Technology (Arlington, VA)
- …providing Service Level Agreements and Help Desk deliverables. + **Required Certifications:** (411) Technical Support Specialist - Basic: Security+ CE and ... **HOW OUR HELP DESK SPECIALIST WILL MAKE AN IMPACT:** + Provides first- tier software, hardware, and printing technical assistance to computer users. +… more
- Synergy ECP (Annapolis Junction, MD)
- …Description SynergyECP has an opening for an IT Field Support Specialist to support our end-user community by providing Tier 2 and Tier 3 on-site and ... IT Field Support Specialist Annapolis Junction, MD (http://maps.google.com/maps?q=Annapolis+Junction+MD+USA)… more
- L3Harris (Herndon, VA)
- …air, land, sea and cyber domains in the interest of national security. Job Title: Specialist , Tech Support Engineer Job Code: 25330 Job Location : Herndon, VA ... Job Description: This position supports the Operations and Maintenance (O&M) group's Tier 2 team, which facilitates the daily operations of the Surveillance… more
- KBR (Bethesda, MD)
- …This is a contingent position based upon contract award Responsibilities Include: Provides first line ( Tier 1) IT technical support to end users for account ... Title: Information Technology Customer Support Specialist Belong. Connect. Grow. with...tools available to you. + Provides first contact resolution technical support via incoming phone calls, to… more
- Koniag Government Services (Washington, DC)
- …company, is seeking a Help Desk Specialist to provide Tier I and Tier II technical support within a classified environment for our government client. ... Help Desk Specialist Washington, DC, USA Req #645 Wednesday, July...managing SCIF security operations. Core responsibilities include: + Provide Tier I and II technical support… more
- SOS International LLC (Fort Belvoir, VA)
- … to join our team in support of our government customer. The Customer Support Specialist will provide technical assistance and support to end ... technologies to better support the government customer environment. Provide technical support during product demonstrations, conduct training of government… more
- Chenega Corporation (Fort Belvoir, VA)
- Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA Join our Talent Network Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA ... C-CHR-24-048 TheHelp Desk Support Services Specialist - Seniorwill provide end-user...systems are configured in accordance with DoD-published Security and Technical Information Guides (STIGs). + Work with System Administrators… more
- Cinteot (Annapolis Junction, MD)
- IT Field Support Specialist 2 Description: The Hardware Technician (IT Field Support Specialist 2) provides Tier 2 and 3 on-site and remote supports ... Operations Team, including the use of ticketing systems and documentation + Support network upgrade projects or initiatives + Support end-user connectivity… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured ... level troubleshooting. + Review, analyze, and respond to assigned Tier 1 tickets to ensure timely response, turnaround, and...+ Think independently and act as a SME to support other team members. + Provide technical … more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- The Application Support Specialist will review, analyze, and respond to assigned Tier 1 tickets to ensure timely response, turnaround, and resolution ... with SQL skills are preferred. + Analyzes problems and provides technical assistance, support , and advice to end users for hardware, software, and systems… more
- CACI International (Reston, VA)
- …the primary point of contact for, and own the responsibility of, performing various technical support tasks involving both hardware and software items for this ... on a regular basis, Help Desk as well as Technical Support documentation in Confluence and in...the IT Operations Manager by understanding appropriate and applicable Tier support levels. * Escalate Tier… more
- General Dynamics Information Technology (Arlington, VA)
- …a customer service centered Service Desk Specialist to provide timely and professional Tier II support to users. To be successful in this position you need ... None **Job Family:** Help Desk **Skills:** Customer Service,Help Desk Support ,Phone Support ,Problem Solving, Technical Support...modify, and repair computer hardware and software. + Provide Tier 2 IT operations control support using… more
- Administrative Office of the US Courts (Washington, DC)
- …on systems, ensuring schedule compliance and quality work. Serving as the key technical leader in support of systems deployed across multiple enterprise areas ... Summary The Information Technology Specialist position is in the Administrative Office of...reporting; vulnerability management; operational maintenance; security exercise and test support ; and planning and managing multiple deployments to the… more
- M. C. Dean (Springfield, VA)
- …and changing the world for the better. We are seeking a **O&M Network Specialist ** to join our **Security and Electronic Systems (SES)** business Unit. As part of ... commercial customers across high-growth markets. Responsibilities The **O&M Network Specialist ** is responsible for **resolving complex network issues and...performance tuning and + Provide mentorship and training to Tier 1 and Tier 2 + Work… more