- Capital One (Chicago, IL)
- …and data products, rigorous analytical skills, and a passion for delivering customer value .Our TPM Directors have:Strong technical backgrounds (ideally building ... in. About the team: Capital One is seeking a Director of Technical Program Manager to work on a large modernization program within our Card Technology+ organization.… more
- ECP (Chicago, IL)
- …business, compliance, and operational performance for our customers. We are looking for a Customer Success & Value Growth Specialist, you'll be the voice ... but we are open to this position being fully remote. + Drive Customer Value : Schedule success check-ins and outreach campaigns to ensure customers fully… more
- Forrester (Chicago, IL)
- … customer success organization, the Customer Success Manager is responsible for the engagement value delivered to Forrester's largest clients. ... potential new enrichment opportunities. + Leverage support of the customer success specialist to ensure the largest...product, research, and/or consulting organizations to ensure that client success measures are met and value is… more
- Cancer IQ (Chicago, IL)
- …at CancerIQ. If you want your work to matter, join us. The Position As a Customer Success Manager (CSM) at CancerIQ, you will be responsible for managing ... role, you will ensure that customers are maximizing the value of CancerIQ's products and services, driving customer...play a key role in the programmatic design of customer success initiatives, ensuring that our processes,… more
- Keeper Security, Inc. (Chicago, IL)
- Keeper is hiring a driven, bilingual (Spanish or Portuguese) Customer Success Manager to join a high producing team within our B2B sales division. This is a ... at identifying new business opportunities and expansion opportunities within named accounts. As a Customer Success Manager , you will work with an established… more
- Proofpoint (Chicago, IL)
- …and self-motivated individual to join our growing field services team. The mission of the Customer Success Manager is to ensure that our customers realize ... the full value of the products and services they have purchased...from their partnership with us. + Create and maintain Customer Success Plans (CSP) for each of… more
- Keeper Security, Inc. (Chicago, IL)
- …at identifying new business opportunities and expansion opportunities within named accounts. As a Customer Success Manager , you will work with an established ... Keeper is hiring driven Customer Success Managers to join a...portfolio of assigned Keeper Security customers to deliver consistent value across the entire lifecycle + Consistently demonstrate knowledge… more
- eightfold.ai (Chicago, IL)
- …amazing growth story - Eightfold is the place to be! About the Role The Senior Customer Success Manager - Public Sector role at Eightfold is responsible for ... adoption and usage while achieving their goals. The Senior Customer Success Manager - Public...challenges, desired outcomes, and requested product features + Drive customer satisfaction through impeccable execution & strategic value… more
- IBM (Chicago, IL)
- **Introduction** A Customer Success Manager Intern (CSM) focused on IBM solutions means a career where you're helping clients fully realize the value of ... IBM's products and services. **Your role and responsibilities** A Customer Success Manager Brand Specialist...value provided by IBM's solutions. * Creating Post-Deployment Customer Success Plans: Develop customer … more
- IBM (Chicago, IL)
- **Introduction** A Customer Success Manager Architect (CSM) focused on Artificial Intelligence (AI) in IBM means a career where you're helping clients fully ... IBM's products and services. **Your role and responsibilities** The Customer Success Manager AI role...value provided by IBM's solutions. * Creating Post-Deployment Customer Success Plans: Develop customer … more
- MongoDB (Chicago, IL)
- …and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion for technology ... candidate will have** + 7+ years experience working in Customer Success , Account Management, Client Services or...features and best practices to accelerate customers time to value and growth + Collect feedback and identify roadblocks… more
- MongoDB (Chicago, IL)
- …oversight, this role will also be responsible for the direct leadership of the other Customer Success team members (CSMs) aligned to the account. This role will ... with 1-2 years of management experience, preferably in a customer success or account management capacity +...business case and opportunities to embed more product and value added services + High organizational skills in workflows,… more
- Cengage Group (Chicago, IL)
- …where needed to stay on track. Regularly analyzes and reports on customer success metrics, providing insights and recommendations for continuous improvement, ... as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and...towards sales goals. Builds mitigation plans where needed. + ** Customer success initiatives** : Leads and drives… more
- WESCO (Glenview, IL)
- … Manager who thrives at the intersection of contract negotiation and customer success . In this role, you'll drive strategic partnerships, ensure the ... success and satisfaction of our customers, and act as...connector between clients and our internal teams. As a Manager - Business Development, you will manage research, analyze,… more
- Qualtrics (Chicago, IL)
- …and objectives, and leverage your technical expertise to build programs that drive adoption and value for the customer . Technical Success Managers work in a ... globe who think that's work worth doing. **Analyst, Technical Success Manager - Managed XM** **Why We...that align to client objectives, strategic goals, maximizing client value + Leverage customer usage data to… more
- Wolters Kluwer (Chicago, IL)
- …days per month in the office (see posting for locations) **OVERVIEW** The Senior Customer Success Specialist is a key contributor within a multi-functional team ... optimization efforts that align with business goals provided by Customer Success and Sales Leadership to ensure...customer health and provide input to changes in customer health to Account Executive, Engagement Manager ,… more
- Cengage Group (Chicago, IL)
- …day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/ . The customer success consultant will build relationships in key ... journey. They will support account retention to increase revenue. The customer success specialist will collaborate with internal departments to support… more
- The Hertz Corporation (Chicago, IL)
- The ** Customer Operations Manager ** focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer ... activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand...process that leads to the creation of a dynamic, customer -focused zone commercial organization focused on selling value… more
- Nutanix (Chicago, IL)
- …team which values collaboration, technical credibility, and the opportunity to drive customer success through innovative solutions using Nutanix technology, all ... by a shared commitment to ensuring our customers' long-term success and value realization. Operating from key...customer business needs. + Create and document tailored Customer Success Plans that align with customers'… more
- Celestica (Chicago, IL)
- …more global program managers or directors for a large strategic customer , or customer group. The Global Accounts General Manager 1 has the responsibility to ... Region: Americas Country: USA **Summary** The Global Accounts General Manager 1 is responsible to manage a team of...Thorough understanding of business risks and price make up ( Value add and Materials ) + Excellent customer… more
