- British Swim School (Park Ridge, IL)
- Future Opening: Customer Experience Manager Part Time * Chicago Responsive recruiter Being a Swim Instructor at British Swim School is more than just a job, ... generations?! Keep reading, as we have an opportunity for you! The Customer Experience Manager , known as the "Deck Ambassador" during instruction sessions,… more
- Michaels (Lincolnwood, IL)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - CHI-EVERGREEN PARK, IL Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- United Airlines (Chicago, IL)
- …The role of Manager of Digital Insights team is essential in enhancing our customer 's digital experience . As a Manager of Digital Insights, you will be ... + **Data Analytics and Reporting** + Lead the team to enhance customer experience and operational efficiency through accuracy and reliability of data collection,… more
- ADP (Elk Grove Village, IL)
- …Admin certification (SFDC or NXT) + Experience as a Salesforce Administrator + Experience as a Customer Success Manager + Ability to work asynchronously ... **ADP is hiring a Lead Client Success Operations Manager .** In this role, you will be responsible...Requirements + BA/BS - or equivalent in education and experience + Passion for customer success and… more
- Caterpillar, Inc. (Chicago, IL)
- …We are seeking a highly analytical and customer -focused Customer Insights Manager to support our Experience team in leading our customer feedback ... measurement frameworks (eg, NPS, CSAT, CES) or UX research methods. + Experience in VoC, customer insights, product research, or a related role within a complex… more
- R1 RCM (Chicago, IL)
- …exceptional service. **Here's what you will experience working as a Customer Partner Manager :** + Responsible for assisting the day-to-day leadership and ... encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Customer Partner Manager , you will help the Service Delivery… more
- Amazon (Evergreen Park, IL)
- …and communicate barriers and trends that contribute to the customer and associate experience and support the manager in building a strong site culture. - ... where appropriate. - Contribute to continuous improvement of the customer experience and operations by participating in...Work with a manager to maintain the physical safety and quality standards… more
- MongoDB (Chicago, IL)
- …hypotheses and experimenting across our Cloud Products and the entire customer experience . **The Opportunity** As a Product Manager on the Growth team, you ... teams + Lead cross-functional teams to develop a roadmap that enhances customer experience at all touchpoints **What We're Looking For** + Passion for MongoDB… more
- United Airlines (Chicago, IL)
- …solutions. **Key Responsibilities:** The Senior Manager IT - Airport Operations Customer Experience will lead a team focused on defining, building and ... executing innovative customer experience applications. This role will be responsible for driving the development and implementation of bag drop hardware, bag… more
- Insight Global (Chicago, IL)
- Job Description Experience as a Technical Account Manager or Customer Success Manager /specialist Experience makeing sure the customer 's voice is ... . Skills and Requirements The Consultant helps to maintain and enhance the customer experience by: Creating Root Cause Analysis documents Calculating service… more
- PNC (Chicago, IL)
- …committed to results, in an inclusive and high-performing culture. As the Senior Marketing Manager for Customer Loyalty and Rewards, you will be responsible for ... serve. We are all united in delivering the best experience for our customers. We work together each day...contribute to the company's success. As a Senior Marketing Manager , within PNC's Retail Growth Marketing organization, you will… more
- SAP (Oak Brook, IL)
- …VLM (SAP value lifecycle manager ) **Must-Have Requirements:** + 10 years in customer experience roles (eg, Program Manager , Architect), with ... areas to provide customer context to all teams, enhancing customer proximity and experience . + Align customers and partners with SAP's Clean Core strategy,… more
- Burroughs (Elmhurst, IL)
- Customer Success Manager Customer Service...Equivalent Work Experience + 2 years of experience with customer account management + 2 years ... Elmhurst, IL Apply Description Customer Success Manager POSITION SUMMARY The Customer Success ...of prior sales experience in a quota-carrying role is strongly preferred +… more
- Cancer IQ (Chicago, IL)
- …at CancerIQ. If you want your work to matter, join us. The Position As a Customer Success Manager (CSM) at CancerIQ, you will be responsible for managing and ... Genetics, or a related field. + 3-5 years of experience in Customer Success, Account Management, or...and thrives on helping customers succeed and grow. Prior experience as a CSM or Account Manager … more
- Aaron's Inc (Addison, IL)
- ** Customer Accounts Manager ** **Hiring Range Minimum to Maximum: $16.25-$17.00** **_This position is also eligible for incentive pay based on performance._** ... company standards for collections and lease renewals. As a Customer Account Manager , you will strategically influence...years of college or two years of previous management experience preferred + High School diploma or equivalent preferred… more
- Medtronic (Chicago, IL)
- …Device company, striving "to alleviate pain, restore health, and extend life." Manager , Customer Training supporting the Surgical Innovations business manages ... customer training strategy, execution plans, and performance metrics. The US Customer Training Manager will work closely with the US Sales Teams,… more
- Qualtrics (Chicago, IL)
- …Join over 5,000 people across the globe who think that's work worth doing. ** Customer Success Manager , Research Consulting** **Why We Have This Role** The ... a platform-we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building...Customer Success Manager , Research Consulting (otherwise known… more
- Walgreens (Deerfield, IL)
- **Job Description:** **Job Summary** The Customer Value Manager leads a team to work cross-functionally (Merchandising, Merchandise Planning, Pricing, Marketing, ... information is available at www.walgreensbootsalliance.com **Job ID:** 1596913BR **Title:** Manager , Customer Value **Company Indicator:** Walgreens **Employment… more
- Celestica (Chicago, IL)
- …Country: USA State/Province: New Hampshire City: Remote Employee US **Summary** The Global Customer Business Unit General Manager 2 leads a team of multiple ... need to develop Director and VP-level relationships with the customer and prioritize multiple initiatives and priorities on a...initiatives and priorities on a daily basis. The General Manager 2 is responsible for the profitable growth and… more
- Celestica (Chicago, IL)
- …more global program managers or directors for a large strategic customer , or customer group. The Global Accounts General Manager 1 has the responsibility to ... Region: Americas Country: USA **Summary** The Global Accounts General Manager 1 is responsible to manage a team of...concerns are dealt with and should ensure that any customer escalations are held at his/her level. Additionally, this… more