- DoorDash (Chicago, IL)
- …for merchants joining the platform. About the Role We're looking for an Implementation Team Lead to oversee our US-based Implementation Associate team ... About the Team The New Verticals Implementation Team ...leadership. + You have 5+ years of experience in customer success , account management, onboarding, or other… more
- ADP (Elk Grove Village, IL)
- …in this role, you will leverage your process and data-oriented mindset and passion for customer success to build out new processes and procedures that make our ... **ADP is hiring a Lead Client Success Operations Manager.** In...or equivalent in education and experience + Passion for customer success and designing processes that scale… more
- Amazon (Chicago, IL)
- …rearchitecting critical processes to leverage the capabilities of Gen AI. AWS Amazon Q Customer Success Team (Q-CST) members leverage their deep knowledge of ... partner teams to propose, architect, and implement transformational solutions for customers. We make customer success a reality using AWS Gen AI services as an… more
- R1 RCM (Chicago, IL)
- …encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Team Lead , Customer Service, you will help measure ... quality. **Here's what you will experience working as a Team Lead , Customer Service:** +...in everything we do. Not only does that drive customer success and improve patient care, but… more
- Forrester (Chicago, IL)
- …to becoming customer obsessed. The vision, thought leadership, and customer success expertise will focus our global team on a clear destination that the ... and the path to achieve it. + Manage a team of highly motivated, customer -focused leaders to...+ Lead as an ambassador for the customer success function and regularly promote the… more
- Cancer IQ (Chicago, IL)
- … outcomes. Internal Leadership & Team Operations + Support the Director of Customer Success in internal team leadership, helping to streamline team ... Merck Global Health Innovation Fund and Amgen Ventures. Our team is made up of a committed, all-in group...work to matter, join us. The Position As a Customer Success Manager (CSM) at CancerIQ, you… more
- Amazon (Chicago, IL)
- … COE and more broadly into AWS Services and Sales. You will work with the customer success team to determine how to scale the partner motions across ... Description Would you like to be part of a team that is redefining customer success...Success COE. As the Partner Customer Success Development Manager, you will lead on… more
- Wolters Kluwer (Chicago, IL)
- …high quality and effective care. **Essential Duties and responsibilities** The Senior Customer Success Specialist plays a high-impact role in managing strategy ... needs + Win support for process and performance improvement plans related to customer success , product development, and service improvements based on major… more
- Qualtrics (Chicago, IL)
- …Join over 5,000 people across the globe who think that's work worth doing. ** Customer Success Manager, Research Consulting** **Why We Have This Role** The Edge ... Customer Success Manager is at the heart...practices and methodologies that improve the effectiveness of our team and the information available to our clients +… more
- MongoDB (Chicago, IL)
- …and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion for technology and ... candidate will have** + 7+ years experience working in Customer Success , Account Management, Client Services or... outcomes; including deciding when to include our executive team or c-suite in customer escalations, how… more
- SAP (Chicago, IL)
- …and bringing an entrepreneurial spirit to the mission of driving customer success . We provide opportunities to lead regional and global workstreams that help ... for you to choose from. **Business Technology Platform Senior Customer Success Partner** **- Midwest Region** SAP...Midwest Region. (Chicago preferred) **Summary & Role Information:** Our team is driven by the success of… more
- Amazon (Chicago, IL)
- …broad stakeholder groups? Strategic Customer Engagements (SCE) is seeking a senior Deal Lead to drive engagement and lead the various critical phases of the ... on the competitive situation, create an actionable strategy, and lead engagement with the customer . Structure: You...able to bring to closure, in partnership with the customer and partner/account team and legal teams,… more
- Cisco (Chicago, IL)
- …with a diverse range of Customer Experience (CX) resources, including Customer Success Specialists (CSS), Renewals teams, and Partners. Your role involves ... you to leverage the expertise and support of various team members to achieve shared goals and deliver exceptional...exceptional value to our customers. Your Impact As a Customer Success Manager, you play a crucial… more
- CADDi (Chicago, IL)
- At CADDi, we're looking for a skilled Customer Success Manager to join our team and play a crucial role in ensuring client satisfaction and driving growth. ... at CADDi. What your days will look like: + Customer Onboarding + Lead new customer...work/life balance. + In-depth experience in various aspects of customer success , from onboarding to account management… more
- Philips (Rosemont, IL)
- …and driving project plans, in accordance with the goals and timing, set by the Customer Success Lead . You will specify and provide planning proposals for ... As the Customer Success Manager, you will be...perceive and experience from interacting with the extended Philips team . + Provide planning, monitor and track customer… more
- Forrester (Chicago, IL)
- …build an extraordinary future. **About This Role:** As a member of Forrester's digital customer success team , this individual is responsible for executing ... understanding of digital marketing tools and data analytics to foster long-term customer success . **Job Description:** Salesforce Marketing Cloud (SFMC): +… more
- Amazon (Chicago, IL)
- …maximize customers' observability investments. Key job responsibilities * Lead a team of Customer Success Specialists focused on observability solutions ... the behavior, performance, and health of systems. The Observability Customer Success Manager role owns our customers'...to provide value while increasing retention and expanding the customer 's observability footprint on AWS. The team … more
- EPAM Systems (Chicago, IL)
- …resources. Req.#550050164 **\#LI-DNI** **Responsibilities** + Lead , mentor, and manage a team of customer success professionals, project managers, and ... leader of leaders, who will work alongside a dynamic team to identify complex business problems and create solution-oriented...across many stakeholders in the construct of delivering overall success for the customer + Develop effective… more
- Cancer IQ (Chicago, IL)
- …seeking a highly organized and detail-oriented individual to fill the role of a Customer Success Product Specialist at CancerIQ. The ideal candidate will have a ... and linking, ensuring efficient communication and problem resolution. + Lead and create customer training at various...technical expertise, we encourage you to apply for the Customer Success Product Specialist position at CancerIQ.… more
- Google (Chicago, IL)
- …You bring a passion for sales, knowledge of online media, and commitment to maximize customer success . You act like an owner, move with velocity through change, ... achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in...trust Google with their most important goals. As a Customer Success Manager, you will drive Google… more