- The Hertz Corporation (Chicago, IL)
- A Day in the Life: Hertz is seeking an outcome oriented, self-directed Oracle Fusion Tech/ Service Delivery who will be accountable for the overall delivery , ... point of contact for escalation/resolution of client issues and lead incidents until resolution. The SDL will manage and...patched regularly. What we're looking for: + 3+ year's Service Delivery experience with Managed Service… more
- Invenergy (Chicago, IL)
- …and implementation of ITSM related tools and processes. + Participate and lead ITSM initiatives and meetings. + Leverage knowledge and hands-on experience to ... be responsible for achieving effectiveness and efficiency in the delivery , support, and improvement of ITSM across...individual knowledgeable and experienced in all aspects of IT Service Management ( ITSM ) to join our team… more
- Kemper (Chicago, IL)
- …that delivers on our promises._ Kemper is seeking to hire a Director of Service Management at our corporate Chicago or Downers Grove, IL location. The position ... ownership and oversight of ServiceNow, Process Oversight, and Governance of associated ITSM process and SPM support. The Director will oversee the ServiceNow… more
- AON (Chicago, IL)
- …ServiceNow, such as ITSM , ITOM, EA (replacement of APM) and HR Service Delivery . + Reduce reliance on external consultants: Develop in-house expertise and ... adoption and on-going support. Skills and experience that will lead to success + 10+ years' ServiceNow experience preferred....ITSM , ITOM, EA (replacement of APM) and HR Service Delivery . + Reduce reliance on external… more
- Reyes Holdings (Niles, IL)
- … management processes and systems as an IT System Analyst to optimize service delivery , aligning with business needs and collaborating with stakeholders to ... ensure compliance with best practices + Evaluate current IT service management ( ITSM ) processes and workflows to...service management and research opportunities to enhance IT service delivery through the adoption of new… more
- Eaton Corporation (Chicago, IL)
- …* Assess, prototype, and infuse generative and agentic AI technologies to transform ITSM and DEX processes and IT service . * Create high-level designs ... Dynatrace, SharePoint, and other pillar technologies. * Act as a technical lead in DEX engagements, providing thought leadership and best practices. Proven… more
- HUB International (Chicago, IL)
- …providing leadership and direction to a multi-disciplinary IT team, and lead service -restoration efforts during critical outages, + Support root-cause ... analysis for service interruption and establish preventive measures, mitigations, or needed...conditions, + Experience in agile, hybrid-agile, and plan-driven software delivery methodologies, system design, integration, and ITSM ,… more
- Deloitte (Chicago, IL)
- … service engagements end to end. Accountable for all client service delivery related activities including stakeholder management, team management, reporting, ... international, to deliver Application Support for clients. + 5+ years of experience with ITSM processes, Service Level Agreements and KPIs + Drive SLA adherence… more
- Ensono (Chicago, IL)
- …basis for compelling solutions + Experience in working with large IT Infrastructure service delivery + Driven, self-motivated and distinctive personality who can ... reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up… more
- Deloitte (Chicago, IL)
- …applying industry-leading practices and ServiceNow capabilities to enhance cyber risk management and service delivery . + Serve as a trusted advisor to executive ... and technologies. + Lead and mentor global teams to ensure high-quality delivery of ServiceNow cyber risk management services. The Team: Our Cyber Strategy &… more
- Takeda Pharmaceuticals (Bannockburn, IL)
- …design and implementation of ServiceNow solutions to enhance employee experiences, streamline service delivery , ensure robust security and governance, and drive ... platform. + Manages stakeholder requirements for platform teams to ensure successful delivery . Collaborates with Takeda ServiceNow account and Impact teams to drive… more
- Ensono (Chicago, IL)
- …reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up ... focused to deliver client outcomes. You will oversee a broad range of delivery projects to fulfill the client's expectations for hardware and software Lifecycle… more
- Bank of America (Chicago, IL)
- …+ Use your technical knowledge to triage service availability issues and restore service + Research and resolve system defects, lead root cause analysis, and ... environments. This role will provide hands on technical expertise to resolve service availability issues which includes coordinating cross team efforts to perform… more
- Capgemini (Chicago, IL)
- …isn't just about managing change-it's about **designing it** . You'll lead high-impact workstreams, collaborate with senior stakeholders, and craft strategies that ... meaningful work. **YOUR ROLE** As a Senior Consultant, you'll: + ** Lead transformation initiatives** from strategy to execution, ensuring alignment with business… more
- Grant Thornton (Chicago, IL)
- …and continuously learning new technologies to collaborate with team members and enhance service delivery Engage directly with client executive leadership to ... enterprise architecture, cloud / infrastructure architecture, IT operations (ITIL / ITSM ) Consistent with the firm's hybrid work model, this position will… more