- Ryder System (Atlanta, GA)
- …Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) ._ **Job Description** : **Summary** The Call Center Workforce Analyst assists in ... delivering accurate and cost-efficient contact volume forecasts, and agent workforce schedules for our call center...forecasts, and agent workforce schedules for our call center activities, both real-time and planned.… more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- …support for everyday issues (eg, locating a plumber or automobile mechanic). The Workforce Analyst collects, analyzes, and reports metrics on Military OneSource ... workforce and workload to help the Workforce ...DoD and/or federal government contracts/programs + Experience supporting large call center operations + Ability to effectively… more
- Verint Systems, Inc. (Atlanta, GA)
- …+ Voice of Customer/CX experience with multiple types of visitor touchpoints (website, call center , physical store, etc.) + Experience with analytics tools such ... mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the… more
- UKG (Ultimate Kronos Group) (Atlanta, GA)
- …inspired by you. **About the Team** As a Senior Security and Threat Monitoring Analyst , you will be part of UKG's Global Security Operations Center (GSOC) ... of the work, you are required to have occasional on- call duties on weekends and/or holidays. Additional work hours...we already hold the #1 market share position for workforce management and the #2 position for human capital… more
- AON (Alpharetta, GA)
- …on-site for SQL proficiency + Knowledge of Power BI is desired + Knowledge of call center fundamentals and reporting is desired Education: + Bachelor's degree or ... to our comprehensive benefits package, we encourage a diverse workforce . Plus, our agile, inclusive environment allows you to...Knowledge of Power BI is desired + Knowledge of call center fundamentals and reporting is desired… more