- Reserv (Atlanta, GA)
- …professional - you are knowledgeable and have a track record of success in commercial transportation claims adjudication. Strong leader - through formal management ... and analytics. Passionate - Claims professional who cares about their team, the customer , and their experience Empathetic leader - You exercise empathy and patience… more
- Intuit (Atlanta, GA)
- …management within a mid-market environment.* Proven track record of successfully managing customer escalations and driving customer satisfaction.* Strong ... ○ Serve as the primary Service Delivery point of contact for high-priority customer escalations within the mid-market segment.○ Investigate, analyze, and resolve… more
- Microsoft Corporation (Atlanta, GA)
- …are passionate about cloud computing and believe that extraordinary support is critical to customer success . As a Senior Azure Advanced Customer Engineer - ... customer voice with Azure Engineering connecting to the quality vision for Azure. We innovate and find ways...In this role, you will work in partnership with Customer Success Account Managers, Cloud Solution Architects,… more
- Microsoft Corporation (Atlanta, GA)
- …are passionate about cloud computing and believe that extraordinary support is critical to customer success . As a Azure Advanced Cloud Engineer 2 - Customer ... customer voice with Azure Engineering connecting to the quality vision for Azure. We innovate and find ways...In this role, you will work in partnership with Customer Success Account Managers, Cloud Solution Architects,… more
- Celestica (Atlanta, GA)
- …all commercial and operational concerns are dealt with and should ensure that any customer escalations are held at his/her level. Additionally, this role works ... global program managers or directors for a large strategic customer , or customer group. The Global Accounts...decisions will have a serious impact on the overall success of BU operations. + Directs & controls the… more
- ADP (Alpharetta, GA)
- …by treating each client contact as a service opportunity and by delivering outstanding customer care to client associates. **Are you ready to learn more? Take a ... Ensure practices and processes are developed to focus on quality and timely go-lives in line with Global Payroll...and methods to monitor overall project costs + Ensure success of large global accounts - as measured by… more
- AON (Alpharetta, GA)
- …comprehensible way + Understand and strive to meet or exceed production and quality metrics while providing excellent and consistent customer service Skills and ... comprehensible way + Understand and strive to meet or exceed production and quality metrics while providing excellent and consistent customer service Skills and… more
- Chick-fil-A (Atlanta, GA)
- …masterfully blends robust technical expertise with an unwavering commitment to customer service, driving strategic initiatives in analytics and knowledge management ... continuous improvement, and developing high-performing teams that directly contribute to the success and well-being of our staff, we invite you to explore this… more
- Microsoft Corporation (Atlanta, GA)
- …global sales team-one that is deeply connected to our partners and driven by customer success . By uniting our Small Medium Business, Corporate, Strategy, and ... Partner teams, we are unlocking the largest customer opportunity, backed by the industry's most significant investments. Leveraging the power of AI and our extensive… more
- Optiv (Atlanta, GA)
- …Management Office) organization. Resource Managers are critical to Optiv's success . Resource Managers are consultative and service-oriented while directly supporting ... 3rd party Sub-sows to primary client SOWS. + Problem Solving & Escalations + Escalate potential staffing conflicts, sensitive, or high-risk situations to the… more
- DoorDash (Morrow, GA)
- …are customer -obsessed. You'll coach and empower your team to provide a highly quality customer experience with every order. Quality metrics such as order ... operated by DoorDash, offering customers fast, reliable, and high quality delivery. About the Role In this role, you'll...a safety-first culture where employees are excited to drive success , personally and for the team. You'll serve as… more
- SAP (Atlanta, GA)
- …support, the DE is responsible for positioning additional SAP Services in support of customer success . The DE will be required to provide oversight for Project ... accounts and is a significant contributor to the overall success of the customer relationship. In this..., SAP, and/or partner to ensure on-time, on-budget and on- quality delivery to achieve customer satisfaction. +… more
- iCIMS (Atlanta, GA)
- …forecasts, and workforce planning with company goals. + Partner with Sales, Customer Success , Relationship Management, and Finance to ensure seamless coverage ... of service excellence grounded in proactive outreach, personalized engagement, and deep customer advocacy. + Lead executive-level escalations with speed and… more
- Ricoh Americas Corporation (Duluth, GA)
- …Chain, and Third-Party Lease Vendors-this role ensures timely, accurate processing of customer orders from booking through billing and funding. A strong focus on ... customer service, attention to detail, and cross-functional communication is...order processing. + Complete orders per Ricoh policies and quality standards. + Coordinate with Sales to resolve order… more
- Pearson (Atlanta, GA)
- …and effortless customer experience throughout on-going customer success and support. **Governance and Quality Management:** Establish and enforce ... with accountability to drive measurable enterprise value by delivering integrated customer solutions that accelerate time to value, enhance product adoption, and… more
- Acxiom (Atlanta, GA)
- …Enterprise. Demonstrates product features beyond central functionality to help the customer achieve specific business results and maximum value from their investment ... to be able to identify and recommend specific solutions to achieve customer 's desired result. Holds direct responsibility for identifying opportunities and closing… more
- Acxiom (Atlanta, GA)
- …to be able to identify and recommend specific solutions to achieve customer 's desired objectives and outcomes. Holds direct responsibility for identifying growth ... use and clients are maximizing value from product/service investments. Handles escalations and coordinate across functional areas of the company, including… more
- JPMorgan Chase (Atlanta, GA)
- …on best practices to service all customers; monitor and manage agent errors, escalations , and customer exceptions, and update the information in a database ... external customers and all departments to result in increased quality and customer service levels **Required qualifications,...to our global workforce are directly linked to our success . We are an equal opportunity employer and place… more
- Cardinal Health (Atlanta, GA)
- …Health, helps specialty pharmaceutical manufacturers have a greater connection to the customer experience and better control of product success . Personalized ... patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to… more
- PNC (Atlanta, GA)
- …feel respected, valued and have an opportunity to contribute to the company's success . As a Loan Support Analyst Senior within PNC's Midland organization, you will ... and any further action required. Lastly, you will be responsible for performing quality control reviews on relevant testing that requires any action to be taken.… more
