- Forrester (Atlanta, GA)
- …and build an extraordinary future. **About This Role:** As a member of Forrester's digital customer success team, this individual is responsible for ... accuracy of customer data. + Collaborate with customer success (CS) and operations ...drive strategic decisions. + Surface actionable insights to improve digital customer touchpoints and operational efficiency, fostering… more
- SAP (Alpharetta, GA)
- …external engagement models** that deepen partnerships with customers, stakeholders, and partners, aligning digital efforts with customer success . + **Ensure ... and its sales impact.** + **Promote best practices in digital operations ** , driving innovation and scalable...Presidents. + **Own the success ** of regional Digital Hubs-cross-functional teams driving scalable, efficient customer … more
- SAP (Alpharetta, GA)
- …unique requirements. Their intermediate knowledge of SAP solutions, backed by relevant customer success stories, will cement their credibility in the field. ... levels of specialist/senior specialist/expert depending upon experience.** **What you'll do:** Digital Solution Advisor (dSA) is a customer -facing role mapping… more
- SAP (Alpharetta, GA)
- …their unique requirements. Their expert knowledge of SAP solutions, backed by relevant customer success stories, will cement their credibility in the field. With ... you to choose from. **JOB DESCRIPTION** **What you'll do:** Digital Solution Advisor (dSA) is a customer -facing...expert and trusted advisor with a track record of success + Strong executive presence and storytelling skills **Meet… more
- SAP (Alpharetta, GA)
- …their unique requirements. Their expert knowledge of SAP solutions, backed by relevant customer success stories, will cement their credibility in the field. With ... sponsorship for this role at this time.** **JOB DESCRIPTION** **What you'll do:** Digital Solution Advisor (dSA) is a customer -facing role mapping product… more
- SAP (Alpharetta, GA)
- …their unique requirements. Their expert knowledge of SAP solutions, backed by relevant customer success stories, will cement their credibility in the field. With ... role at this time.** **JOB DESCRIPTION** **What you'll do:** Digital Solution Advisor (dSA) is a customer -facing...or more of the following areas: Core finance, Finance operations (including Addons), Financial close & consolidations with 2… more
- Warner Bros. Discovery (Atlanta, GA)
- …across platforms and customer experiences. + Build and lead the Pricing Operations function to manage price changes, discounts, and offer structures at scale. + ... deserve more. We are the home of the global digital revolution. We are CNN. To see what it's...marketplace. **Your Role Accountabilities ** **Marketing Investment Strategy & Operations ** + Lead paid and owned media investment planning,… more
- PagerDuty (Atlanta, GA)
- …revolutionize their digital operations . + Develop and implement customer success strategies aligned with business goals, focusing on maximizing ... PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Half of the...operations . Data Analysis and Reporting: + Monitor key customer success metrics, identify trends, and use… more
- Humana (Atlanta, GA)
- …healthcare experiences. Our brokerage business is poised to advance the industry in how digital can be used to drive customer acquisition in the Medicare ... Within this business area, we are aggressively driving new digital capabilities, new ways of working, and employing next-gen...include diversity of perspectives in a shared definition of success + Comfortable with ambiguity and abstraction, and is… more
- Delta Air Lines, Inc. (Atlanta, GA)
- …help us Keep Climbing (overview & key responsibilities) The Program Manager, Digital Product Delivery will support the product delivery roadmap for Delta Vacations' ... digital platform to deliver tools and technology solutions that...tools and technology solutions that enhance brand presence, elevate customer experience, and achieve revenue goals. Support the planning,… more
- CVS Health (Atlanta, GA)
- …requirements. . Minimum Qualifications + 7-10 years of experience in member experience, customer success , service design, or related roles + Proven track record ... members, employer-sponsored benefits, or wellness program participants + Background in digital health platforms, member engagement tools, or customer journey… more
- CVS Health (Alpharetta, GA)
- …be able to work east coast hours. **Preferred Qualifications** + Experience managing customer digital products (eg, web, mobile app, consumer software etc.). + ... solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people… more
- GE Aerospace (Atlanta, GA)
- …and strategies for the portfolio. **Operational Excellence:** + Collaborate with Customer Success teams to establish production support models, escalation ... **Essential Responsibilities:** **Strategic Leadership:** + Define and execute a customer -focused strategy for the Digital Workplace Services portfolio,… more
- GE Aerospace (Atlanta, GA)
- **Job Description Summary** As a Executive of Digital Workplace End User Support for the GE Aerospace Digital Technology team, you will be responsible for ... You will own and drive a strategy focused on customer engagement and support, bringing experience in all aspects...and support, bringing experience in all aspects of product operations , from foundational Level 1 Helpdesk Services and self-help… more
- TEKsystems (Atlanta, GA)
- …levels. *Enhance Product Adoption: Collaborate with internal teams (eg, marketing, sales, customer success ) and external partners to develop and refine ... This group brings together foundational strategic technology capabilities in digital workplace. It connects business priorities with product roadmaps and… more
- Papa John's International (Atlanta, GA)
- …design, development, and implementation of cutting-edge solutions that enhance PJI's customer engagement, drive brand loyalty, and streamline operations . ... **Job Summary** The Director of Digital Engineering & Ecommerce Architecture is responsible to...Lead the integration of generative AI technologies to optimize customer personalization, engagement, and operational efficiency. + Innovation in… more
- SAP (Alpharetta, GA)
- …+ Engage in collaborative work with SAP leadership and industry teams to drive customer success . + Align with product/solution management teams to enhance your ... business challenges and lay a strong foundation for future success . The role includes the following key aspects: +...role includes the following key aspects: + Account & Customer Relationship Management: + Serve as the end-to-end account… more
- Confluent (Atlanta, GA)
- …part of a core team focused on building and maintaining the backbone of our Customer Success operations -ensuring that our systems and processes support the ... flowing data to innovate and win in the modern digital world. We have a purpose that drives us...a Senior Business Systems Analyst (BSA) to support our Customer Success Group (CSG), including Customer… more
- American Express (Atlanta, GA)
- …leadership, and impact-every colleague has the opportunity to share in the company's success . Together, we'll win as a team, striving to uphold our company values ... and powerful backing promise to provide the world's best customer experience every day. And we'll do it with...risk indicators and key performance indicators to track the success of the features launched + Partner with Design,… more
- Lumen (Atlanta, GA)
- …Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate II is a customer -facing role that ensures our ... opportunities and engaging sales accordingly. **The Main Responsibilities** * Implement customer success plans using standardized journey templates to set… more