- MUFG (Tampa, FL)
- …and maintaining ServiceNow ITSM capabilities and contributing towards transformation of IT Service Management platform while supporting current state. ... Candidate must have a strong functional and technical understanding of ServiceNow 's IT Service Management (ITSM) platform. This individual needs to have… more
- TECO Energy (Ybor City, FL)
- …management / Change enablement module within ServiceNow or other IT Service Management platforms. Knowledge/Skills/Abilities (KSA) Required: * Working ... Library (ITIL) Process Analyst Sr and Consultant PERFORMANCE COACH: Mgr IT Service Management COMPANY: Tampa Electric Company DEPARTMENT: Information… more
- Citigroup (Tampa, FL)
- …a comprehensive understanding of how ServiceNow CSM supports the Customer Service Management of Operational teams goals and how the platform collectively ... The ServiceNow Project Lead Analyst is a strategic professional...job and the business. Recognized technical authority for customer service management processes within the business. Requires… more
- MUFG (Tampa, FL)
- …experience with Discovery/CMDB. + 4+ years of technical experience with ITSM, GRC and IT Asset Management is preferred. + 2+ years of technical experience with ... as the functional and technical subject-matter-expert and platform architect for ServiceNow platform and ServiceNow Vulnerability Response and Configuration… more
- Anywhere Real Estate (Tampa, FL)
- …content within ServiceNow and managing all stages of the knowledge management lifecycle. The ideal candidate will work closely with product managers, engineers, ... to ITIL best practices to ensure efficient and effective management of IT services and knowledge assets....+ Over 3 years of proven experience in knowledge management , preferably within a ServiceNow environment. +… more
- Raymond James Financial, Inc. (St. Petersburg, FL)
- …ongoing education, attending conferences, and reading specialist media. **Skills:** + Knowledge of ServiceNow IT Modules (ie, ITSM, ITOM, ITBM/ SPM, GRC/ IRM, ... required on maintaining the security, integrity, compliance and continuity of IT systems and services. **Licenses/Certifications:** + ServiceNow Certification is… more
- Robert Half Technology (Tampa, FL)
- …with the ServiceNow Platform, specifically for managing and prioritizing IT service requests. * Proficient with Ticketing Systems, ensuring efficient ... Escalate complex problems to the right experts when needed Keep accurate records of IT issues and solutions Deliver top-tier customer service , ensuring users get… more
- Virtual Service Operations (Largo, FL)
- …Asset Recovery + Asset tagging + Printer Support + Client Center (Tech Bar) Support + IT Service Management Updates + Other Client Support duties needed to ... you looking to take the next step in your IT Career? Let's chat and see if we are...management + Experience with using tools such as: ServiceNow , Bomgar, LapLink and Secure Disk Wipe Preferred Qualifications:… more
- General Dynamics Information Technology (Macdill AFB, FL)
- …operating in deployed environments preferred. + Experience with user, administrative, and service account creation and management . + Experience with direct ... support, incidence response, and escalation supporting the US BICES-X Coalition Support Service Desk. In addition, position requires attention to detail and ability… more
- Insight Global (Tampa, FL)
- …across enterprise systems. Deep understanding of identity and access management , authentication protocols, and least-privilege access strategies. Experience working ... SOAR, and Comply to Connect tools and their integration into diverse IT infrastructures Excellent oral and written communication skills Proven ability and knowledge… more