- Mass Markets (Wichita, KS)
- POSITION OVERVIEW OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS The Call Center Sales Manager oversees all aspects of our ... call center team. As a sales manager , you will ensure an exceptional customer experience in all customer touch-points, including phone service and digital… more
- Mass Markets (Wichita, KS)
- …motivated individual and posses excellent communication skills, we need your help in managing call center sales agents. While your team operate the phone ... for the day-to-day activity and development of 15-25 representatives within a complex call center environment. In this role, you will be responsible for… more
- Mass Markets (Wichita, KS)
- POSITION OVERVIEW MCI is seeking an experienced Insurance Call Center Customer Service Manager experienced in Property and Casualty and Life insurance to ... In this role you will coordinate the work of call center insurance supervisors and agents engaged...MCI operations and shared services team. Our Enterprise Account Manager 's are responsible for the following tasks: + Develop… more
- Mass Markets (Wichita, KS)
- …ensure maximum quality and production of direct reports. Supervisors work closely with the Call Center Operations Manager in ensuring the overall adherence ... + Manage metrics, performance criteria, policies and procedures to continuously improve call center productivity + Directs sales forecasting activities… more
- Mass Markets (Wichita, KS)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... POSITION OVERVIEW MCI is seeking an Account Manager experienced in Property and Casualty and Life...P&C account management. Experience in BPO insurance contracts, contact center operations, client services, or account management is preferred.… more