- General Dynamics Information Technology (Arlington, VA)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist ** with GDIT. A career in enterprise ... **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** BMC Remedy Ticketing System , Help...people are our differentiator. Our work depends on an ** Help Desk Specialist ** joining our… more
- Koniag Government Services (Washington, DC)
- Help Desk Specialist Washington, DC,...+ COMSEC experience + Prior government help desk experience + Experience with classified systems + ... , a Koniag Government Services company, is seeking a Help Desk Specialist with a...imaging and deployment + Support printer, copier, and telephone systems **Education and Experience:** **Required:** + Associate's degree (AS/AA)… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- ** Help Desk Specialist ** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** United States, Virginia, Fort Belvoir ... more (xweb.asp?clid=21001&page=cookiespolicy#integrationofyoutube) . **Position Description:** Join our team as a Help Desk Specialist , where you'll provide… more
- CGI Technologies and Solutions, Inc. (Washington, DC)
- ** Help Desk Specialist TS/SCI with Poly REQUIRED** **Category:** Service Desk / End User Services **Main location:** United States, District of Columbia, ... Washington **Position ID:** J0725-0590 **Employment Type:** Full Time **Position Description:** Help Desk Specialist , Senior Active TS/SCI with Poly REQUIRED… more
- CACI International (Reston, VA)
- Help Desk Specialist Job...Tier 3 tickets by entering them in a supporting systems for visibility and communication purposes. Communicate with Tier ... Travel: None * * * CACI is seeking a Help Desk Specialist to join...Operations manager, and post content to mission customer file systems . Must remain on the client site during Luke… more
- M. C. Dean (Vienna, VA)
- …client outcomes, improving lives, and changing the world for the better. We are seeking a ** Help Desk System Specialist 1** to join our **Security and ... or + Bachelor's Degree and 2 Years of Relevant Experience + Relevant Experience: + Help Desk Support Functions with a Combination of Phone and Desktop Support is… more
- ABC Imaging (Annandale, VA)
- …and Shanghai. One Stop Solution. We are currently seeking a proactive and experienced IT Help Desk Support Specialist who can become an integral member of ... with Apple Mac's and Windows based computers and servers + Install operating systems , migrations, upgrades, etc. + Install and maintain virtual machines + Setup new… more
- General Dynamics Information Technology (Arlington, VA)
- …in special projects as required. + Use ticketing system to: + Proactively check help desk queue for new emails and create and assign tickets for those ... to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service, Help ...Tier 2 IT operations control support using ITSM ticketing system such ServiceNow in the form of systems… more
- V2X (Springfield, VA)
- …responsibility, and professionalism. We are hiring a great opportunity for an Service Desk Specialist - active TS/SCI clearance. This position will be based ... problems for the customer's IT business and mission-focus enterprise systems . + Key Responsibilities + The Service Desk...years of experience working in an enterprise IT Service Desk or Help Desk role.… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …similar certifications desired + Experience with using ITSM Tools such as Ivanti or Remedy Help Desk is a plus + Azure VDI, Citrix experience preferred + ... with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include...and resolve issues related to desktop computer hardware, operating systems , and software applications for Windows desktops + Troubleshoot… more
- CACI International (Chantilly, VA)
- …certifications:** + CompTia A+ CompTia Server+ CompTia Network+ HDI Customer Help Desk Analyst + Microsoft Office Specialist allspark - ** ** **What You ... + Provide frontline phone and email support related to system and application issues + High comfort level working...+ Customer service and/or support experience working in a Help Desk , Service Desk , or… more
- TekSynap (Chantilly, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The ** Help Desk Support Technician** willperformor provide supportas part of a24/7, 365-day Service ... and support for other IT service management functions. The Help Desk Support Techwill: + Providetechnical advice...classify level, priority and nature of the problems and systems . + Possessa wide range ofin-depthskills and knowledge in… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- ** Help Desk Manager** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** United States, Virginia, Fort Belvoir **Position ... organizational change and training principles. -Create and maintain online system help using Oracle User Productivity Kit...using Oracle User Productivity Kit (UPK) tool. -Ensure DAI Help Desk support contractor staff is trained.… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- **Overview** FIELD SERVICE REPRESENTATIVE / SERVICE DESK SPECIALIST LEAD (MIELS): Bowhead is seeking Field Service Representatives / Service Desk ... enterprise services operations and sustainment. **Responsibilities** + Create, update, and manage help desk tickets for Fleet 24x7 onsite. Positions are… more
- Amentum (Washington, DC)
- …evolving user base requirements * Track and manage operational metrics * Provide help desk support for critical and non-critical user tickets **Requirements:** * ... As a Top Secret cleared Information Systems Training Specialist for this program,... and is kept up to date to include system security plans, business impact analyses, continuity of operations… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …for improvements to ITIL processes. -Provides FAQ solutions and support for DAI PMO Help Desk SOP, including ITIL recommendations. -Documents Customer Help ... Support Instructions related to Oracle DBA event/incident resolution. -Supports DAI production help desk tickets, ensuring mitigation and closure within 24… more
- HarmonyTech (Washington, DC)
- …limited to M365, AWS, and Google platforms. + Deliver comprehensive help desk support for IT hardware, software systems , and applications, ensuring timely ... and manage all incoming calls and support requests using help desk software, adhering to established procedures...of 5 years of experience as an Enterprise Service Desk Specialist or in a similar role.… more
- TEKsystems (Washington, DC)
- …Hardware, technical support, Office 365, Help desk support, Service desk , Application support, Ticketing system , Phone support, Active directory, Help ... ranging from Tier1 -3 type issues. Troubleshoots applications, errors, and operating systems (Windows 10). Mitigates and handles system viruses, malware,… more
- Diversified (Washington, DC)
- …practical experience will be considered. Experience: + 2+ years of experience in an IT help desk , desktop support, or systems support role. + 1+ years ... capable and versatile IT Support Technician & eSports Event Specialist to join our growing team. This hybrid role...about the competitive gaming ecosystem. Key Responsibilities 1. IT Help Desk & End-User Support (Primary when… more
- Chenega Corporation (Springfield, VA)
- …for all support calls received or route user support calls to an appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for all requests ... **Req ID:** 36823 **Summary** **IPOC Specialist ** **Springfield, VA** Are you ready to enhance...Shifts will be identified upon hire + Ability to help cover the Help Desk … more