- Chenega Corporation (Washington, DC)
- Mid - level Help Desk Support Technician Washington, DC Join our Talent Network Mid - level Help Desk Support Technician Washington, DC ... expert Engineering and Technical Support Services to federal customers. TheMid- level Help Desk Support Technician...of experience can be substituted for a degree. + Mid - level with 3+ years of experience. +… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- CGI Technologies and Solutions, Inc. (Washington, DC)
- ** Help Desk Specialist, Mid - Level Active TS/SCI with Poly REQUIRED** **Category:** Service Desk / End User Services **Main location:** United States, ... Full Time **Position Description:** CGI Federal has an exciting opportunity for a Help Desk Specialist within our Intel sector advancing the national security… more
- General Dynamics Information Technology (Washington, DC)
- …Citizenship Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious ... **Req ID:** RQ198339 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret/SCI...in the heart of our nation's capital. As a Help Desk Technician, you are the foundation… more
- TekSynap (Chantilly, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The ** Help Desk Support Tech** willperformor provide supportas part of a24/7, 365-day Service Desk ... and support for other IT service management functions. The Help Desk Support Techwill: + Providetechnical advice...user through a series of steps todetermineproblem and classify level , priority and nature of the problems and systems.… more
- Amentum (Washington, DC)
- …and resolve technical problems. You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved ... ensure a timely resolution. Ensures that all phases of help desk support are properly coordinated, monitored,...or past work may be used to show the level of experience needed to perform at this … more
- SAIC (Washington, DC)
- …We are currently seeking a motivated, career and customer service oriented Mid - level Tier II Help Desk /Asset Management Technician to begin an ... technical or sophisticated in nature, such as with systems level software where the user has a technical background....when the customers problem cannot be resolved directly by first- level resources. + Act as Point of Contact (POC)… more
- SAIC (Washington, DC)
- **Description** We are currently seeking a motivated, career and customer service oriented Mid - level Tier II Help Desk Technician to begin an exciting ... product is highly technical or sophisticated in nature, such as with systems level software where the user has a technical background. + Additionally, may interact… more
- Serco (Washington, DC)
- **Position Description** We're seeking a dynamic and experienced Mid - level Acquisition Management Specialist to join Serco's Amphibious Ship Section. This is a ... other legally protected characteristics. Click here to apply now (https://careers-sercous.icims.com/jobs/70121/ mid - level -acquisition-management-specialist/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834477830) **New to Serco?** Join our Talent… more
- Serco (Washington, DC)
- **Position Description** Serco is looking for an experienced and enthusiastic mid - level program analyst capable of understanding technical details across a wide ... the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while...process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to… more
- Parsons Corporation (Manassas, VA)
- …You'll Bring:** + BS Degree + 4 years or 8 years total experience in IT / help desk support, etc. + The ability to obtain and/or maintain a Secret government ... clearance, which requires US Citizenship + Excellent communication skills, both written and verbal. This will be a key discriminator in candidate selection. + Ability to work both independently (minimal supervision) and as part of a support team. + Strong… more
- Alaka'ina Foundation Family of Companies (Arlington, VA)
- …of Companies (FOCs) is looking for an Assistant Customer Technical Representative (ACTR) - Mid level to provide support to our government customer located in ... Assistant Customer Technical Representative ( MID ) Location VA - Arlington Job Code 13019...more complex issues, refer the users to the NMCI help desk . + Track items such as… more
- Amentum (Washington, DC)
- …level . A typical day in the life on this program involves: - Provide Help Desk support for escalated tickets - Optimize the workplace through administrative ... basis. You will be responsible for creating and maintaining new Service Level Agreements. Identify gaps in workflow processes and present plausible solutions to… more
- Amentum (Washington, DC)
- …evolving user base requirements * Track and manage operational metrics * Provide help desk support for critical and non-critical user tickets **Requirements:** * ... certifications or past work may be used to show the level of experience needed to perform at this level . A typical day in the life on this program involves:… more
- Amentum (Washington, DC)
- …. **A typical day in the life on this program involves:** + Provide Help Desk support for escalated tickets + Optimize the workplace through administrative ... experience recommended. In absence of years of experience, certifications or past work may be used to show the level of experience needed to perform at this level… more
- G2 Ops, Inc. (Arlington, VA)
- …all departments. At G2 Ops, you'll not only work with cutting-edge technology, you'll help define how it's applied in real mission environments. Want to work where ... of our employees and customers. Due to the classification level of the projects we support, we are not...this opportunity, we are seeking a highly motivated, team-oriented Mid Systems Engineer, to support engineering projects across multiple… more
- CBRE (Washington, DC)
- …with new people. Warm and engaging demeanor. Ability to assess circumstances, empathize and offer help . Utilize a high level of attention to detail as well as ... Word, Excel, Outlook, etc. + Excellent organizational skills with a master- level inquisitive mindset. **What You'll Need** Applicants must be currently authorized… more
- Huntington Ingalls Industries (Fairfax, VA)
- …and frame/packet structure * Experience in a network operations environment including help desk , customer communication, trouble ticketing, and issue resolution. ... Salary Range: $81,794.00 - $115,000.00 Security Clearance: Ability to Obtain Level of Experience: Mid Meet HII's Mission Technologies Division Our team of more… more
- CACI International (Reston, VA)
- …into production; including supporting end-user process changes, error-handling procedures, help desk procedure updates, etc. **Qualifications:** _Required:_ * ... US Anticipated Posting End: 8/11/2025 **The Opportunity:** CACI is looking for a mid - level RPA developer to be a part of our growing team working with… more
- Amazon (Arlington, VA)
- …adoption, and growth from the largest and fastest growing small- and mid -market accounts to enterprise- level customers including public sector. Basic ... business units. This is a ground up opportunity to help shape the business and operating model of a...projected impact of a component of Policy. * Conduct desk research to confirm findings or to introduce a… more