- TekSynap (Chantilly, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The ** ServiceNow Technician ** willsupport the development, maintenance, and optimization of the ... System Administrator (CSA) + ITIL 4 Foundation **Overview** Weare seeking a ** ServiceNow Technician ** tosupport theOffice of the Director of National… more
- TekSynap (Washington, DC)
- …a Tier II or equivalent technical support role. + Proficient in using ServiceNow for incident and problem management. + Strong analytical and critical thinking ... HDI Certification **Overview** We are seeking a Tier II Service Desk Technician to join our team supporting US International Trade Commission's Information… more
- SAIC (Washington, DC)
- …career and customer service oriented Mid-level Tier II Help Desk/Asset Management Technician to begin an exciting and challenging career with SAIC. In this ... Hardware break fix experience. + Asset management experience (with Sunflower or ServiceNow ). + Proven experience with imaging platform and technology (SCCM, Bit… more
- NuAxis Innovations (Falls Church, VA)
- **Help Desk Technician ** Location **Falls Church, VA** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make customer ... team NOW! We are currently seeking a talented and motivated **Help Desk Technician ** for a Full-Time position. **Job Summary:** NuAxis Innovations is seeking a… more
- BAE Systems (Falls Church, VA)
- **Job Description** BAE Systems is looking for a Field Service Technician to provide on-site Information Technology support at its Falls Church, VA location. In the ... role of Field Service Technician , you will have the opportunity to work as...Microsoft application support + Remote support application software + ServiceNow + Experience fielding service requests in a service-bar… more
- Capital One (Mclean, VA)
- Video Rooms Technician A Video Rooms Technician at Capital One will perform a variety of tasks to ensure Audio Visual, Zoom, Digital Signage, and Cafe platforms ... leveraging process (change, incident, problem) management functions + 1+ years of experience with ServiceNow + 2+ years of experience with Windows 10 + 2+ years of… more
- IT Concepts (Washington, DC)
- …and achieve extraordinary milestones. Kentro is seeking an experienced Mobile Device Technician to support our VA-ESOM- End Point Support and Operations Monitoring ... offices or facilities may be located and require onsite services. A Mobile Device Technician provides support to over 5,000 customers, as well as VA leadership; the… more
- Diversified (Washington, DC)
- …DIVERSIFIED. Job Summary We are seeking a highly capable and versatile IT Support Technician & eSports Event Specialist to join our growing team. This hybrid role ... combines the day-to-day responsibilities of a Tier 1-2 IT Support Technician with the hands-on execution and oversight of live competitive gaming events. You will… more
- TEKsystems (Washington, DC)
- …Documents, tracks, resolves, and reports on incidents and requests using ServiceNow . Has skill-level appropriate technical understanding of the technical environment ... for some experience requirements. - ITSM ticketing system experience required, ServiceNow experience is preferred. - Demonstrated ability to communicate orally and… more
- IntelliDyne (Falls Church, VA)
- Asset Management Technician - Hardware/Software Location: Falls Church, VA (Onsite) Clearance: DOD Public Trust Classification: Non-Exempt Responsibilities: + Manage ... + Experience with Asset Management DB Tracking system. + Experience with ServiceNow ticketing system and Federal Supply. + Experience with inventory audits and… more
- General Dynamics Information Technology (Arlington, VA)
- …+ Provide Tier 2 IT operations control support using ITSM ticketing system such ServiceNow in the form of systems and as a technical generalist that resolves ... + The resolution shall be in sufficient detail to allow another support technician , not familiar with the problem, sufficient information to resolve the same or… more
- SAIC (Arlington, VA)
- **Description** Team SAIC is currently seeking a skilled Cable Technician responsible for the installation and maintenance of cabling and system hardware installs. ... various expertise levels. Desired: + BICSI certification. + Experience using ServiceNow ticketing system. REQNUMBER: 2507469 SAIC is a premier technology integrator,… more
- CACI International (Arlington, VA)
- End User and Systems (AV/VTC) Technician Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: None Employee ... tracking **These Qualifications Would be Nice to Have:** + Familiarity with using ServiceNow + Experience supporting organization senior staff (eg VIPs) - ** **… more
- System One (Washington, DC)
- AV/VC Technician I **Employment Type:** Full Time **Date Posted:** 5/29/2025 **Location:** Washington, DC **Pay Range:** 28.00 - 32.00 USD per Hour **Job Number:** ... broadcast environment + AV Technologist Certificate preferred + Experience with ServiceNow workflow management system is preferred + Experience with Cisco TMS,… more
- General Dynamics Information Technology (Chantilly, VA)
- …processes + Experience with managing work tasks via tools such as JIRA and ServiceNow + Knowledge of Cloud Security concepts such as Identity and Access Management, ... Data Encryption, Threat Detection, and Mitigation practices is helpful + Knowledge of Networking concepts is helpful + System configuration based on security guidelines such as DISA STIGs + CompTIA Security+ or similar for IAT Level II DoD 8570 certification… more
- Insight Global (Springfield, VA)
- …reclamation of old devices to be properly disposed. Inventor management in ServiceNow by correctly assigning newly deployed assets to respective users and ... checking-in assets being refreshed. Oversees testing implementation of desktop and mobile devices images, packages, and new configurations. Advises the Manager of test results and configuration options. Works with ITS Business Unit Partners and the Manager of… more
- TekSynap (Arlington, VA)
- …continuous access to data securely. In support of this mission,FDIC established ServiceNow as an enterprise platform in 2016 and has since implemented sixproduct ... suites across the ServiceNow platform.The use of cloud platforms like ...Arlington, VA. You will be acting as a lead technician in the performance of onsite Support activities, where… more
- General Dynamics Information Technology (Fairfax, VA)
- …of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician V Transform technology into opportunity as a Help Desk Technician ... PM schedule. Our work depends on a Help Desk Technician IV joining our program to research, resolve and...by our customers * Ticket creation and documentation using ServiceNow * Respond to customer requests via email and/or… more
- CACI International (Chantilly, VA)
- …24x7 environment. This role combines the responsibilities of a Service Desk Technician and Mission IT Operator, delivering both customer-facing support and direct ... professionalism. * Skilled in multitasking and using web-based CRM/ticketing tools (eg, ServiceNow ) to log, track, and resolve incidents and service requests. *… more
- William C Brown Inc (Springfield, VA)
- …customer activities in Springfield, VA. Job Description: The Tier 2 Desktop Support Technician provides Deskside IT Service support to the UDS End User Devices ... maintain documentation and SOPs to train new employees Utilization of a ServiceNow based ticketing database to track, update and resolve break/fix incident tickets… more