- Principal Financial Group (Des Moines, IA)
- …web applications. + Ability to quickly learn how to use new computer applications and call center systems. + A resourceful contributor with a growth mindset to ... - licensed required within 6 months to handle all requirements as a registered representative . Study time will be provided by the company for exam preparation. +… more
- TEKsystems (West Des Moines, IA)
- …Responds to internal/external customer calls, emails and other forms of communications, resolving inquiries promptly, efficiently and professionally. Communicates ... answers and solutions to customers verbally and/or in writing. Researches questions and/or issues to identify causes and solutions and/or to disseminate accurate information to customers. Meets or exceeds department standards by adhering to schedule, providing… more
- Humana (Des Moines, IA)
- …impact** **Required Qualifications** + 1 + years of finance or accounting experience + Previous call center experience within an inbound or outbound call ... our caring community and help us put health first** The Agency Management Representative 3 analyzes transactions posted to the general ledger, 1099 reporting, and… more
- ASM Research, An Accenture Federal Services Company (Des Moines, IA)
- …or General Educational Development (GED) certificate** + **A minimum of two years call center customer service experience** + Oral and written communication ... Our Team** The Department of Labor (DOL) National Contact Center (NCC) directly supports all DOL's strategic goals by...communication methods. **What is the position?** The Customer Service Representative (CSR) plays a significant role on a fully… more
- Bayer (Des Moines, IA)
- …minds to make a real difference, there's only one choice.** **Field Service Representative - Des Moines, IA** **Field Sales Service Representative - Radiology ... (over 50lbs). Typical work week approaches 50 hrs and on- call duty as needed by Zone Service manager. Difficulties...Des Moines, IA metro area as that is the center of the territory. The Candidate must be domiciled… more
- ASM Research, An Accenture Federal Services Company (Des Moines, IA)
- …Customer. **Minimum Qualifications** + High School Diploma or GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations ... Responsible for routine/basic inbound call , outbound call , email, and web...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- Wells Fargo (Des Moines, IA)
- …at wellsfargojobs.com (https://www.wellsfargojobs.com/career-areas/) . **Please note: this role is in an Inbound Call Center Environment - 100% of day is on the ... following: work experience, training, military experience, education **Desired Qualifications:** + Call center customer service experience in the financial… more
- Merck (Des Moines, IA)
- **Job Description** The Vaccine Customer Representative (VCR) supports customers by providing clinical information on our Company's vaccines, as well as education ... protect them from vaccine preventable diseases. The Vaccine Customer Representative (VCR) is the primary point of contact for...diverse set of health care locations that they will call upon in order to execute their role including:… more
- Molina Healthcare (Des Moines, IA)
- …members and pharmacies. * Assists with clerical tasks and other day-to-day pharmacy call center operations as delegated. * Effectively communicates plan benefit ... pre-work up to case preparation. * Proactively identifies ways to improve pharmacy call center member relations. Required Qualifications * At least 1 year… more
- Sharecare (Des Moines, IA)
- …outbound calls to drive participation in programs. + Meet or exceed established call center metrics, attendance standards and quality levels. + Use computer ... To learn more, visit www.sharecare.com . **Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data,… more
- CVS Health (Des Moines, IA)
- …Trust. + **Your ability to resolve customer issues the first time they call .** + **Quality and accuracy** of interactions with customers. + **Reporting to work ... Qualifications:** + 1+ years of customer service experience in a contact center environment, which may include calls, chats or email correspondence depending on… more
- Molina Healthcare (Des Moines, IA)
- …**Required Qualifications** * At least 1 year of related experience, including call center or customer service experience, or equivalent experience combination ... * Adheres to pharmacy policies and procedures related to appropriate call resolution/transfer to internal departments as required. * Utilizes appropriate resources… more
- Molina Healthcare (Des Moines, IA)
- …exceeding individual performance goals established for the position in the areas of: Call Quality, Attendance, Adherence and other Contact Center objectives. * ... service support to members and/or providers using one or more contact center communication channels and across multiple states and/or products. To include, but… more
- TEKsystems (Urbandale, IA)
- …exceptions, or other unusual experiences. Skills Customer service, Customer support, Call center , microsoft teams, workday, salesforce, Support, Operation ... Additional Skills & Qualifications This position also involves, a high attention to detail, with minimal error. There is a demanding schedule of this team, including daily tasks of email triage for multiple shared emails, order entry, returns/warranties,… more
- CVS Health (Des Moines, IA)
- …to Effectively Communicate **Preferred Qualifications** + Experience working in a call center environment + Medical terminology/insurance experience + Results ... oriented and self-motivated + Experience working remotely + **Education** High School diploma, GED or equivalent experience **Anticipated Weekly Hours** 40 **Time Type** Full time **Pay Range** The typical pay range for this role is: $18.50 - $42.35 This pay… more
- ASM Research, An Accenture Federal Services Company (Des Moines, IA)
- …and their families. + Assesses the needs of the caller to ensure first- call resolution of all presented needs. + Educates participants on specialty program ... cases in the Case Management System (CMS). + Performs call follow-up and reporting as assigned. + Demonstrates outstanding...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- Pine Acres Rehabilitation & Care Center (West Des Moines, IA)
- …with special projects as directed by the Administrator v Requires to be on- call v Ensures a safe environment. v Promptly reports any unsafe working condition. ... residents, staff, and visitors in a courteous manner. v Acts as a positive representative of the facility. v Contributes to team effort, may float to other positions… more
- Fresenius Medical Center (West Des Moines, IA)
- …The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions ... to ensure reliable and adequate coverage. + Position requires participation in on- call rotation, night, weekend, holiday or as defined by individual program needs.… more
- SolomonEdwards (Des Moines, IA)
- …Customer Experience Specialist I for one of its mortgage clients to operate in a call center environment supporting consumer direct lending. You will act as the ... MO Plano, TX Essential Duties: - Operate in a call center environment as a customer success...discretion. Physical Requirements: The physical demands described here are representative of those that must be met by an… more
- Highmark Health (Des Moines, IA)
- …provides front line staff guidance, ensures effective and efficient delivery of Pharmacy call center services. Serves as first line reviewer in monitoring and ... appropriately maintain a level of high efficiency/productivity. + Ensure adherence to call center turn around time requirements associated with DPW/CMS… more
