- Principal Financial Group (Des Moines, IA)
- **What You'll Do** As a ** Customer Experience Specialist 1** in our dental insurance contact center, you will be handling inquiries from our customers ... to be escalated for resolution. Identifies innovation solutions to improve the customer experience and identifies voice of the customer opportunities for the… more
- Principal Financial Group (Des Moines, IA)
- **What You'll Do** As a ** Customer Experience Specialist 1** in our Group Administration Contact Center, you'll be making a difference every day. Your day ... to be escalated for resolution. Identifies innovation solutions to improve the customer experience and identifies voice of the customer opportunities for the… more
- Principal Financial Group (Des Moines, IA)
- **What You'll Do** As a **BD Customer Experience Specialist I** , you'll support all needs and questions of business unit, registered representatives, and ... You Are** + Bachelor's degree in a business-related field or equivalent experience required. + Customer service, organizational and telephone skills required.… more
- Robert Half Office Team (Des Moines, IA)
- Description We are looking for a Customer Experience Specialist to join a company in Mitchellville, IA on a part time contract to hire basis. This role ... * Process cash and card payments efficiently and accurately to support customer transactions. * Manage outbound scale house operations, including assisting flat-rate… more
- John Deere (Johnston, IA)
- …Location:_** _United States (US) - Iowa - Johnston_ **_Function:_** _Customer Experience (CA)_ **_Title:_** _Enterprise Contact Center Specialist - 113812_ ... _Onsite Position_ **Your Responsibilities** As an **Enterprise Contact Center Specialist ** for **JD ISG** located in **Johnston, IA** ,...product experience . + 1 or more years' experience in a customer support or product… more
- Merck (Des Moines, IA)
- …system. + Consult with owners, managers and users as required to improve customer experience . + Ensure all questions are expediently addressed, resolved, and ... Skills:** Account Management, Adaptability, Animal Welfare, Business Management Software, Customer Communications, Customer Experience Improvement, … more
- Baylor Scott & White Health (Des Moines, IA)
- …and/or level **Job Description:** Baylor Scott and White Health is seeking a ** Customer Segmentation Audience Specialist ** to join our Marketing team. This role ... + ** Experience ** : Minimum of 3 years of experience in customer segmentation, audience management, or marketing data analytics + **Technical Knowledge**… more
- Iowa Department of Administrative Services (Des Moines, IA)
- …a current State of Iowa employee (executive branch) + Less than three months of work experience as an Information Technology Specialist 4 for the State of Iowa + ... + Collaborate with the service delivery manager to resolve customer issues, facilitate smooth transitions from migration to managed...Three months to less than six months of work experience as an Information Technology Specialist 4… more
- Iowa Department of Administrative Services (Des Moines, IA)
- …multiple tasks simultaneously and prioritizing them based on importance and urgency. + Customer service skills:The specialist will often interact with the public ... Judicial Specialist 2 (D5 111915) Print (https://www.governmentjobs.com/careers/iowa/jobs/newprint/4938175) Apply ...a related area with one (1) year of the experience involving customer service. At the discretion… more
- ASM Research, An Accenture Federal Services Company (Des Moines, IA)
- … interactions and review/analyze customer feedback to evaluate overall customer experience . Assigns root cause and identifies systemic quality problems. ... compliance with defined processes and reporting standards + Monitors customer interactions for timeliness of answer, active listening, request/issue identification,… more
- Signature Aviation (Des Moines, IA)
- The Airside Experience Specialist is responsible for a variety of duties that contribute towards safely providing requested services for general aviation ... aircraft, crew and other guests. An Airside Experience Specialist routinely operates ground service equipment...supervisor/management. + Preferred: Three (3) to six (6) months experience and/or training in aviation, customer service… more
- Sherwin-Williams (Waukee, IA)
- …$17.50/hr This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine ... answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any … more
- Lowe's (West Des Moines, IA)
- …of their home. In Home Sales Specialist deliver a superior client experience by accurately assessing customer needs and swiftly creating a final ... locations to discuss project plans. The In Home Sales Specialist must be comfortable owning the customer ...renovations) OR face-to-face sales experience (alternative to experience as a Lowe's Sales Specialist ) DL… more
- Meta (Des Moines, IA)
- **Summary:** Meta is seeking an Administrative Specialist to join our Global Administrative Specialist program team. This role will support complex and ... This is a full time position. **Required Skills:** Administrative Specialist Responsibilities: 1. Provide remote high-volume calendaring, travel, and expense… more
- Verint Systems, Inc. (Des Moines, IA)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... www.verint.com . **Overview of Job Function:** The Product Support Specialist is passionate about fixing problems and providing above...a technology discipline or related field or equivalent work experience + Minimum of 3-5 years of customer… more
- Fujifilm (Des Moines, IA)
- …(KOLs), and collaboration with the existing Fujifilm Endoscopy sales and clinical specialist teams to ensure successful demonstrations and customer satisfaction. ... **Position Overview** The Western Zone Pulmonary Sales Specialist is a key member of the Fujifilm...integration of pulmonary solutions into broader sales strategies and customer workflows. + **Administrative and Reporting Duties:** + Maintain… more
- Cardinal Health (Des Moines, IA)
- …recommendations for addressing complex quality issues. Due a higher level of experience and knowledge, the Senior Principal Specialist mentors junior ... reviewed for quality and documented. **_Job Summary_** The Senior Principal Specialist , executes programs, policies, and procedures within the area of quality… more
- Cardinal Health (Des Moines, IA)
- …recommendations for addressing complex quality issues. Due a higher level of experience and knowledge, the Senior Principal Specialist mentors junior ... reviewed for quality and documented. **_Job Summary_** The Senior Principal Specialist , executes programs, policies, and procedures within the area of quality… more
- Iowa Department of Administrative Services (State Of Iowa, IA)
- Eligibility and Benefit Specialist Print (https://www.governmentjobs.com/careers/iowa/jobs/newprint/4989401) Apply Eligibility and Benefit Specialist Salary ... the following is required for this position: Spanish Language ( Customer Service) - The ability to understand, speak, read,...of Eligibility Determinations is seeking a Eligibility and Benefit Specialist to join our team! HHS has hundreds of… more
- Bristol Myers Squibb (Des Moines, IA)
- …the HCPs expectations, the Institutional MHAS engages them with a differentiated Customer Experience (Cx) through deeper scientific dialogue, consistent on-label ... to, partner portfolio aligned Therapeutic Areas Specialists (TAS) to deliver an overall higher Customer Experience (Cx) - by meeting HCP needs in a timely and… more