- Vontier (Des Moines, IA)
- …Offices, leading to the success of our Distributor partners. The CS Quality Coach assures that our Customer Service team is efficiently and effectively ... to our Distributor partners. The Quality Coach supports our Customer Service Representatives, Franchised Distributors, District Managers, Regional… more
- Sharecare (Des Moines, IA)
- …for a degree + 1 -2 years of related experience required; experience in a customer service role preferred + Experience with benchmarks and contact center metrics ... through the lens of their personal health and making high- quality care more accessible and affordable for everyone. To...including certification through NBC-HWC or CHES only The Health Coach is part of a multi-disciplinary team that is… more
- Walmart (Ankeny, IA)
- …and communicating business objectives to teams effectively Models and demonstrates exceptional customer service standards to store associates by following and ... demonstrating the One Best Way OBWservice model managing and supporting customer service initiatives for example store of the community and community outreach… more
- Vontier (Des Moines, IA)
- …our end-user customers, both with and without a servicing distributor, and the Customer Service leadership team. They will work closely with the leadership ... (Remote working option expectation is to provide professional and responsive service and support, regardless of working remotely. Those working remotely understand… more
- Bridgestone Americas (West Des Moines, IA)
- …401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole ... service team. + Ensure high teammate retention. + Maintain compliance with quality standards. + Ensure exceptional customer satisfaction and retention by… more
- Everon (Des Moines, IA)
- …an ability to proctor, coach , and teach others. + Provides reliable, high quality customer support. + Provides customer instruction on system operation ... the progress and completion of assigned tasks. + Provides documentation of service and hours worked. + Completes and submits all required task-related activities,… more
- SHI (Des Moines, IA)
- …for improved service relationships. + Oversee servicedelivery operations, ensuring high- quality service and customer satisfaction through implementing ... Delivery Manager is responsible for the day-to-day management of customer service delivery and ensuring a high...needed to work efficiently, meet their deadlines, and provide quality service . **Responsibilities:** _Include, but not limited… more
- WestRock Company (Des Moines, IA)
- …will be responsible for developing new business and managing and growing assigned customer accounts primarily within the small to medium business segment. The ISR ... will work with inside sales management and plant management to expand the customer base by engaging with new potential customers and previous WestRock customers with… more
- SHI (Des Moines, IA)
- …and application development. + Drive continuous improvement initiatives to optimize Azure service delivery and enhance customer satisfaction. + Lead the ... maintains a deep understanding of industry trends and emerging Azure services. + ** Customer Engagement & Azure Solution Delivery:** + Act as a trusted advisor to… more
- Atrium Hospitality (West Des Moines, IA)
- …checking in, registering guests. This role plays an important part in our culture: ** Service :** + Provide exceptional customer service by being engaging and ... Training all new Front Desk Agents to provide exceptional customer service **Respect:** + You will value...+ Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to… more
- GE Aerospace (Des Moines, IA)
- …resources and influences policy formulation. + Impacts the team's ability to achieve service , quality and timeliness of objectives. Work is subject to functional ... to ensure all SWIP supports, and problem solve gaps. Coach team to problem solve where SWIP levels can't...where SWIP levels can't be met. Focus on meeting customer needs. Interprets complex internal and external business challenges… more
- GE Aerospace (Des Moines, IA)
- …+ Support the development software and data delivery platforms that are service -oriented with reusable components that can be orchestrated together into different ... trends to assist in project development and/or operational support activities. + Coach and mentor team members. **Required** + Bachelor's Degree from an accredited… more
- CompuCom (Des Moines, IA)
- …fast-moving environment. + Quality oriented in all aspects of delivery. + Customer service focus. **Wage Range** **:** The annual starting salary for this ... Level 2 services and support to clients while ensuring service levels are achieved and customer expectations...and customer procedures and standards. + Train, coach and mentor Service Desk Analysts (Level… more
- Taco Bell (Waukee, IA)
- …tasks, including labor scheduling, inventory, and health and safety compliance. + Handle customer feedback and coach the team on exceeding guest expectations. ... Taco Bell locations across the Mid-West, committed to exceptional customer experiences and empowering team members to grow. We...team building. + Passion for delivering excellence in food quality , service , cleanliness, and operational speed. +… more
- Sharecare (Des Moines, IA)
- …client relationships and assisting in assessing potential growth areas **Primary Customer Service Responsibilities** + Assist in strengthening existing client ... while prioritizing and meeting deadlines + Superior communication skills + Outstanding customer service with strong negotiation skills + Detail oriented, with… more
- Walgreens (Des Moines, IA)
- …and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service . + Manages Community Outreach Portal ... a positive customer experience. Models and shares customer service best practices. + Develops strong...procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. + Ensures the accurate processing of… more
- Primary Health Care (Des Moines, IA)
- …to achieve goals, maintain quality control to provide excellent customer service , implement policies, procedures, and strategic initiatives, and ensure ... of patient encounters. + Ensures the highest standard of customer service and evaluates and addresses staff...level agreements. + Effective leadership skills with ability to coach , provide effective feedback and foster team engagement. +… more
- Guardian Life (Des Moines, IA)
- …issues that pertain to claim administration procedures, cost containment activities, reports, quality control and complex customer issues. The Team Leader will ... business partners including Short Term Disability, Long Term Disability, Service , Sales and Account Management, Group Quality ...meetings, phone calls, and keeping a tight loop on service issues. + Prioritize the customer /client experience… more
- Pearson (Des Moines, IA)
- …requirements to assist with the automation of reporting and data tools for quality , enrollment, and customer engagement teams. + **Report Processing** : Process ... that we live by being brave, imaginative, decent, accountable, curious, customer -centric, and collaborative. The following description is intended to describe the… more
- Nelnet (Des Moines, IA)
- …in using data and metrics to inform decisions and drive improvements. + Customer -focused mindset and a passion for enabling high- quality delivery. + Familiarity ... families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships,...our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the… more