- Molina Healthcare (Des Moines, IA)
- …GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate degree **Preferred Experience** ... + 3-5 years; healthcare industry experience preferred + National pharmacy technician certification To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing. Molina Healthcare offers a… more
- Trinity Health (West Des Moines, IA)
- …and communicates effectively to service delivery areas to maximize patient flow and customer service . The Patient Access Representative Sr (PAR Sr) is ... area that requires additional support to maximize patient flow and excellence in customer service . 19. Understands downtime and disaster protocols and when… more
- Molina Healthcare (Des Moines, IA)
- …experience **REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES** : 1-3 years Sales and/or Customer Service experience in a fast paced, high volume environment ... **JOB DESCRIPTION** **Job Summary** Provides customer support and stellar service to...chat, email, and off phone work supporting our Medicaid, Medicare and/or Marketplace business. * Conduct varies surveys related… more
- Humana (Des Moines, IA)
- …impact** **Required Qualifications** + High School Diploma + 1 or more years of Customer Service experience + Experience with Medical records + Experience with ... Representative 2 performs varied activities and moderately complex administrative/operational/ customer support assignments. Performs computations. Typically works on semi-routine… more
- Trinity Health (West Des Moines, IA)
- … medical necessity, payer pre-certifications and referrals. Provides excellent patient focused customer service and communicates effectively to service ... delivery areas to maximize patient flow and customer service . **ESSENTIAL FUNCTIONS** Knows, understands, incorporates, and demonstrates the Trinity Health… more
- Trinity Health (Des Moines, IA)
- …area that requires additional support to maximize patient flow and excellence in customer service . + Understands downtime and disaster protocols and when ... skills. + Ability to multi-task, prioritize needs to meet required timelines. + Customer service experience. + Strong clerical and computer skills. + Basic… more
- Molina Healthcare (Des Moines, IA)
- …programs in accordance with all federal and state laws. The MTM Pharmacy Service Representative is responsible for performing outreach attempts and handle ... current and up to date. + Effectively communicate general Medicare and Medicaid plan benefits to existing members. +...ABILITIES** : + 1-3 years of call center or customer service experience + Excellent customer… more
- Cardinal Health (Des Moines, IA)
- …a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + ... Contracts and Billing is responsible for finance related activities such as customer and vendor contract administration customer and vendor pricing, rebates,… more
- Cardinal Health (Des Moines, IA)
- **_What Individualized Care contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining, and enhancing customer business ... + High School Diploma, GED, or equivalent work experience, preferred + Patient Support Service experience, preferred + Clear knowledge of Medicare (A, B, C, D),… more
- Cardinal Health (Des Moines, IA)
- …on the appeals process if needed + Resolve patient's questions and any representative for the patient's concerns regarding status of their request for assistance + ... about long and short-range changes in the reimbursement environment including Medicare , Medicaid, Managed Care, and Commercial medical and pharmacy plans while… more
- Humana (Des Moines, IA)
- …weekends. + Proven experience in telesales, telemarketing, or a high-volume customer service environment. + Strong verbal communication, negotiation, and ... efforts are leading to a better quality of life for people with Medicare , Medicaid, families, individuals, military service personnel, and communities at large.… more
- CenterWell (Des Moines, IA)
- …telephonic nurse position **Essential Functions:** + Act as CenterWell Home Health representative in supporting patients who have been discharged from service ... services. Able to navigate healthcare options; care services post-acute offerings, Medicare coverage, billing issues, as well as accessing healthcare resources. +… more
- Cardinal Health (Des Moines, IA)
- …or technical assistance to less experienced team members **_Qualifications_** + Previous customer service experience + High School diploma or equivalent ... specialty pharmaceutical manufacturers have a greater connection to the customer experience and better control of product success. Personalized...preferred + Patient Support Service experience, preferred + Clear knowledge of … more
- Fresenius Medical Center (Des Moines, IA)
- …required. + Demonstrated commitment to organization culture, values, and customer service standards **EXPERIENCE AND REQUIRED SKILLS** **:** ... The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions… more