- Deloitte (Des Moines, IA)
- …wants to work in a collaborative environment? As an experienced Customer Communications Technology Sr . Genesys Engineer you will have the ability to share ... to team members, as needed. + Lead the onshore efforts for the Genesys solution ecosystem, assist in client management, technical grooming, defect resolution, RCA +… more
- Cognizant (Des Moines, IA)
- **About the role** As a Genesys engineer , you will make an impact by managing and supporting telephony systems, including Genesys Cloud and Avaya Aura suite ... **In this role, you will:** - Manage and support Genesys Cloud and Avaya Aura suite including CM, AES,...CM, AES, SMGR, SM, SBC, and Messaging. - Integrate Genesys with Oracle Session Border Controller and Microsoft Teams… more
- Principal Financial Group (Des Moines, IA)
- **What You'll Do** We're looking for an experienced, Senior Software Engineer to join our Worksite Personal Investing team. As we embark on building an ... and back final decisions. Proactively nurture talent of the senior staff in the area. + Collaborate on the...building or integrating with enterprise contact center platforms (eg, Genesys , OnceHub) and conferencing layers. + Strong experience with… more