- RightDirection Technology Solutions LLC (Washington, DC)
- …Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description The Help Desk Tier II Desktop Specialist shall support the HR Help ... Help Desk Tier II ... Help Desk Tier II Desktop Specialist -...supporting applicable ticketing queues. + Working with customer to support their IT needs. + Assisting in issuance and… more
- Koniag Government Services (Silver Spring, MD)
- …limited to:** + Responsible for performing the following tasks: + Tier I and Tier II Help Desk support during normal business hours 0700-1700 Monday - ... Technology Solutions,** a Koniag Government Services company, is seeking an experienced Help Desk Technician to support **ATS** and our government customer… more
- Robert Half Technology (Bethesda, MD)
- Description We are seeking a Help Desk Analyst II to join our team in Bethesda, Maryland. In this role, you will be responsible for providing basic ... Information Technology department. This includes tasks such as printer/copier support , equipment maintenance, storage room upkeep, desk ...Setup & Cleanup * Proven problem-solving skills in a Help Desk Analyst role * Excellent communication… more
- Leidos (Washington, DC)
- …contract in the Washington, DC area. The Help Desk Tier II professional will provide technical support and troubleshooting services for incoming queries ... for an exciting opportunity with 1901 Group as a Help Desk Agent? 1901 Group (A Leidos...Desk SOPs and Training manuals for Tier I support . + Works with Tier I/III and other groups… more
- General Dynamics Information Technology (Fort Meade, MD)
- …to Obtain:** Top Secret SCI + Polygraph **Job Family:** SCA **Skills:** Desktop Computers, Help Desk Support ,Troubleshooting **Experience:** 7 + years of ... related experience **US Citizenship Required:** Yes **Job Description:** ** Help Desk Support Service Specialist...determined by the Program Manager is required prior to support on contract + IAT II 8570/8140… more
- General Dynamics Information Technology (Arlington, VA)
- …Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support ,Remedy Help Desk ,Technical Support ... assurance and cybersecurity IT services to the F-35 Lightning II Joint Program Office (JPO). Our services include program...& maintenance, enterprise data management, service desk support and IT training. **HOW OUR HELP … more
- General Dynamics Information Technology (Arlington, VA)
- …Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support , Help Desk Support ,Remedy Help Desk ... Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist** with GDIT. A career...cycle management, operations & maintenance, enterprise data management, service desk support and IT training. POSITION IS… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …+ Polygraph **Job Family:** Help Desk **Skills:** Customer Service, Help Desk Support ,Troubleshooting **Certifications:** Security+, CE - Comptia ... TECHNICIAN WILL MAKE AN IMPACT * Provide technical support and troubleshooting to network, desktop, and/or systems hardware...I - HS/GED and 0+ years of experience + Help Desk Technician II -… more
- ManTech (Washington, DC)
- …opportunities for advancement. Currently, **ManTech** is seeking a motivated, career and customer-oriented ** Help Desk Support ** to join our team in the ... apply. **Responsibilities include but are not limited to:** The Help Desk Support III is...years of position-specific relevant experience. DoD 8570.01-m IAT Level II Certification within 6 months of commencing work on… more
- CACI International (Arlington, VA)
- …with the management of the overall Tier II team and directly manage Tier II help desk professionals. + Conduct analysis of problems and provide ... Acceptable Quality Levels of team performance. + Escalate incidents to advanced help desk (eg, Tier III) support as appropriate and partner with… more
- ManTech (Washington, DC)
- …opportunities for advancement. Currently, **ManTech** is seeking a motivated, career and customer-oriented ** Help Desk Support Specialist** to join our team ... and direct unresolved issues to the next level of support ; provide accurate information on IT products or services;...internal team, analyzing and recommending process improvements in the help desk functional environment. + Use their… more
- IT Concepts (Falls Church, VA)
- …looking for driven and innovative individuals to join our team. IT Concepts is seeking a help desk and end user support for management and administration of ... risks impacting business operations. Requirements + Education: Master's degree. + Certifications: IAT II (DoD 8570) + HDI Support Center Manager (HDI-SCM) or… more
- Trace Systems Inc (Washington, DC)
- Overview: Job Title: Help Desk Specialist Job Location: Naval Research Lab, Washington, DC Security Clearance: US Government issued active, in-scope Secret ... Trace Systems as we seek a talented and cleared Help Desk Specialist to play a pivotal...NRL's cutting-edge initiatives. Plus, with our core IT Service Desk support operating during convenient peak hours… more
- Carrington (Washington, DC)
- …amazing team and work remote, prefer someone living in PST zone.** The Wire Desk Analyst l will be responsible for assisting the Treasury department with its ongoing ... compliance activities related to that task and providing ongoing support of Treasury-related processes. Perform all tasks in a...Requires a second Analyst approval (at an Analyst level II or higher) . + Produce and maintain daily/monthly/quarterly… more
- Colonial Pipeline Company (Woodbine, MD)
- …bonuses, retirement plans, insurance coverage and a host of other features that support a happy, active, productive and rewarding life. Come to Colonial, a great ... focused, and energetic professionals to join our team to help us to the next level of excellence! **What...50 million Americans. **About the Field Operator (Associate, I, II ) Position** The Field Operator position may be filled… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …troubleshooting and clear communication until issues are resolved. + Provide exceptional Tier- II work center support , receiving and logging trouble calls from ... complex, IT-enabled, and mission-essential capabilities. Our goal is to help you develop and expand your professional capabilities while...customers, DoD service desk . Coordinate with Tier-III support as required… more
- ASM Research, An Accenture Federal Services Company (Reston, VA)
- The Cloud Support Engineer will serve as a part of the incident management team in a 24X7 Microsoft Azure environment. Candidate will diagnose, mitigate and/or ... Azure components and tools to diagnose issues. The Cloud Support Engineer will perform tasks such as: + Respond...and mitigate system issues + Leverage knowledge base to help troubleshoot, identify and resolve systems issues; + Update… more
- Stratus Solutions (Columbia, MD)
- …all of the client/server/storage/network devices, mobile devices, etc. * Provide Tier 1 ( Help Desk ) and Tier II (Escalation) problem identification, ... that commitment by empowering them with the autonomy, the support and the tools they need to fulfill their...you may do on any given day): * Provide support for implementation, troubleshooting, and maintenance of Information Technology… more
- RBR-Technologies (Fort Meade, MD)
- …activities of configuration and operation of IT systems. + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems. + Provide ... all of the client/server/storage/network devices, mobile devices, etc. + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and… more
- Jacobs (Hanover, MD)
- …for implementation, troubleshooting and maintenance of IT systems + Provides Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems + ... at the right time, for the right reason in support of federal business objectives. Jacobs is actively seeking...accessing and using IT systems + Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem… more