- The Envoy Hotel (Boston, MA)
- Overview Opportunity: Front Desk Supervisor Supervise front desk operations in accordance with established guest service , quality and ... sustainability standards. Your Growth Path Assistant Front Office Manager - Front Office Manager...measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies. Ensure hotel entrance, reception… more
- Cruiseport Gloucester LLC (Gloucester, MA)
- …Bonus for Full-Time/$250 Bonus for Part-Time Are you a night owl who is passionate about guest service ? If so, we would love to talk to you about joining our ... Front Desk /Night Audit team at the beautiful...Paid time off Vision insurance Experience and Skills Experience Hospitality/ Guest Service : 1 year (Required) Schedule: Evening… more
- Marriott International (Chelsea, MA)
- … Office Manager to join our team. In this role you will be directly responsible for the front desk and night audit teams, with a focus on guest and associate ... college degree or equivalent hospitality experience preferred One least one year front desk supervisory experience Excellent verbal and written communication… more
- Boston Growth - Highgate Hotels (Boston, MA)
- …determine the exact location and cause.Determine emergency status and report findings to Front Desk .Take immediate action as necessary. Assist as necessary with ... and federal laws. Supervise and train all Engineering staff in Customer Service , Empowerment, Standard Operating Procedures and Loss Prevention. Create and post all… more
- European Wax Center (Boston, MA)
- …team members accountable to results Provide hands-on leadership - from coaching at the front desk to managing escalated guest concerns Partner with Wax ... leader, you'll manage a team of Wax Specialists and Guest Service Associates while owning all facets...daily, weekly, and monthly sales goals across Wax Passes, services , and retail Monitor and manage KPIs and performance… more
- Lafrance Hospitality (Plymouth, MA)
- …7am-3pm & 3pm-11pm available Keywords: front desk , front desk agent, hotel, hotel worker, hospitality, hotel, guest services Responsibilities: + ... at Hampton by Hilton Plymouth, MA as a Part-Time Front Desk Agent. As the first smiling...desk duties as needed Requirements + Prior customer service experience + Excellent communication and interpersonal skills +… more
- Marriott (Boston, MA)
- …on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services / Front Desk . Position directs and works with managers ... school diploma or GED; 2 years experience in the guest services , front desk...Assistant Front Office Manager. **Ensuring Exceptional Customer Service ** * Provides services that are above… more
- Omni Hotels (Boston, MA)
- …full range of upscale hotel amenities and services to them. Front Desk Agents are also responsible for settling guest accounts upon check-out, resolving ... , as well as, serving as ambassadors throughout the guest 's stay. Front Desk Agents...all hotel departments especially our Concierge, Bell-Door and Ideal Services teams. Responsibilities + Process guest check-ins… more
- Marriott (Boston, MA)
- …and personalized guest experience when the guest checks in. The successful Front Desk Ambassador will tailor their approach by reading cues from a ... the foundation of the job. Ultimately, the real hallmark of the Front Desk Ambassador role is driving a best-in-class guest experience, inspiring guests and… more
- Marriott (Boston, MA)
- …**Education and Experience** * High school diploma or GED; 3 years experience in the guest services , front desk , housekeeping, or related professional ... Administration, or related major; 1 year experience in the guest services , front desk...with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest… more
- Marriott (Boston, MA)
- …**Education and Experience** * High school diploma or GED; 4 years experience in the guest services , front desk , housekeeping, or related professional ... Administration, or related major; 2 years experience in the guest services , front desk...empowerment, teamwork, continuous improvement and a passion for providing service . * Understands employee and guest satisfaction… more
- Marriott (Peabody, MA)
- …**Education and Experience** * High school diploma or GED; 4 years experience in the guest services , front desk , housekeeping, or related professional ... Administration, or related major; 2 years experience in the guest services , front desk...as needed. **Managing and Monitoring Activities that Affect the Guest Experience** * Provides excellent customer service … more
- HealthFitness (Cambridge, MA)
- …**Harvard Recreation** , managed by **HealthFitness** , is seeking a proactive and customer- service -driven **Lead Front Desk Attendant** to join our team ... **Cambridge, Massachusetts** . In this hands-on role, you'll oversee front desk operations, ensuring a smooth, welcoming,...in a heavy customer-facing role, such as member check-ins, guest sign-ins, and transactions, as well as assisting with… more
- Lafrance Hospitality (Plymouth, MA)
- …Hotel policies. + Practice punctuality for scheduled shifts. Keywords: Hotel, Hospitality, customer service , front desk Requirements + Customer Service ... is currently searching for a charismatic and customer-oriented Part-Time Front Desk Agent. Hurry and join our...up to $500! If you are an ambitious and guest -focused candidate with some weekend availability, we encourage you… more
- IHG (Boston, MA)
- **Do You See Yourself as a Front Desk Agent?** **Welcome the World with Elegance at InterContinental(R) Boston - Where Every Guest 's Journey Begins with ... in our legacy of excellence. **Position Overview** As a Front Desk Agent, you are the orchestrator...and returning guests with tailored acknowledgment + Deliver personalized service and thoughtful recommendations, anticipating guest needs… more
- Omni Hotels (Boston, MA)
- …we use these constraints to push, not limit, our creativity. TheSpa Front Desk Agentensures a high standard of service and hospitality in the Spa Reception ... of meeting and event space allowing to provide each guest a unique and memorable experience. Come join the...and Retail area. Successfully introduces and schedules Spa services and operations through direct contact, either in person… more
- Kimpton Hotels & Restaurants (Cambridge, MA)
- …exceptional. Guests feel it; you'll feel it too. **What You'll Do** The Guest Service Agent is responsible for registration and check-out, PBX operations, ... mail and message service all the while providing outstanding service ...education degree (GED) required. + Previous experience in a Front Desk or customer-facing role is preferred.… more
- Marriott (Boston, MA)
- …team, and deliver standout guest experiences every single day. From front desk greetings to behind-the-scenes strategy, you'll be everywhere it matters, ... plus! + Confident leading teams, shaping strategy, and inspiring performance + Service -focused and driven by delivering exceptional guest experiences + Excellent… more
- Marriott (Boston, MA)
- …to ensure adequate supplies. * Ensures guest room status is communicated to the Front Desk in a timely and efficient manner. * Works effectively with the ... related areas in the absence of the Director of Services or Housekeeping Manager. * Observes service ...to improve service performance. **Ensuring Exceptional Customer Service ** * Handles guest problems and complaints… more
- Sunrise Senior Living (Newton, MA)
- …entry, if applicable. + Perform other administrative duties pertaining to the resident move-in process. ** Front Desk and Bistro Areas** + Keep desk and entry ... of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of...day. + Ensure that another team member covers the front desk when stepping away to complete… more
