- ASM Research, An Accenture Federal Services Company (Washington, DC)
- The Quality Assurance (QA) Specialist is responsible for analyzing the efficiency and effectiveness of individual case analysts. The QA Specialist reviews ... in both English and Spanish languages. **Key Responsibilities:** The QA Specialist reviews cases, emails, and recorded telephonic interactions and evaluates them… more
- ICF (Reston, VA)
- Description The Bilingual Quality Assurance (QA) Specialist , reporting to the Call Center Quality Assurance (QA) Supervisor, will monitor the ... with performance based contracts primarily focused on the productivity, quality and delivery of service for ICF contracts supporting...to emphasize that your new role as a QA Specialist requires you to be completely engaged with agents… more
- Sherwin-Williams (Hyattsville, MD)
- Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and ... recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve...stay up-to-date with product features and maintain the high quality and visual standards of the products and store.… more
- Intermountain Health (Washington, DC)
- **Job Description:** This Pre-Registration 1 Bilingual is responsible for assisting patients with pre-registering for upcoming appointments, surgeries or procedures, ... before they arrive at a hospital. **"Candidates must successfully pass a bilingual medical terminology proficiency assessment as part of the hiring process."**… more
- Leidos (Reston, VA)
- …+ Prepare and deliver monthly reports with recommendations to improve content, quality assurance, and customer satisfaction + Implement a flexible content ... The Leidos Civil team is seeking an accomplished **Contact Center Content Specialist ** to join our federal-agency omni-channel contact center program. In this role,… more
- Maryland Department of Transportation (Baltimore County, MD)
- …and visitors with safe, secure, and convenient transportation facilities. We are committed to quality and excellence in customer service, and we rely on our ... Electrician (Skilled Trade Specialist II) Salary $54,886.00 - $84,995.00 Annually Location...advance. MD Relay Service Number ### (TTY Number: 711). Bilingual applicants are encouraged to apply. Issue Date: 08/15/2025… more
- Fairfax County Sheriff's Office (Fairfax, VA)
- Clinical Services Coordinator Social Services Specialist III - Domestic and Sexual Violence Services Print ... (https://www.governmentjobs.com/careers/fairfaxcounty/jobs/newprint/5104407) Apply Clinical Services Coordinator Social Services Specialist III - Domestic and Sexual Violence Services Salary… more
- Fairfax County Sheriff's Office (Fairfax, VA)
- …challenging situations in providing services, leading group supervisions, and maintaining program quality . At the heart of the position is ensuring the program ... many others (https://www.fairfaxcounty.gov/demographics/fairfax-county-general-overview) .) We encourage candidates who are bilingual in English and another language to apply for… more