- GAP Solutions Inc (Washington, DC)
- …program or project management experience** **, including** **5+ years managing contact center or law enforcement/intake operations** **of comparable size and ... Security Investigations Tip Line (HSITL) is a national intake center for the receipt of alleged criminal or suspicious...Manager (PM) will serve as the primary point of contact with the Government for all contractual, technical… more
- iCIMS (Washington, DC)
- …project governance, stakeholder management, sales assistance, and cross-functional alignment. The Project Management team operates at the center of a ... **Job Overview** We are seeking a strategic and experienced Manager, Project Management to lead a team responsible for orchestrating the successful delivery of… more
- Washington Metropolitan Area Transit Authority (Washington, DC)
- … project execution. Building and automating dashboards and reports to analyze contact center performance using tools like Power BI, Tableau, SQL, and ... multiple domains including application development, system monitoring, process automation, project management, data analysis, and public safety systems. Your… more
- Epsilon, Inc (Washington, DC)
- …the Senior Wi-Fi Team Lead to design and support network strategies to meet project needs. You will implement, optimize, and maintain the network to include support, ... and/or installations of network components and provide top level (Tier 3) technical support to customers and all service-related problems. In this position you… more
- Epsilon, Inc (Alexandria, VA)
- …quality, ensuring all team members maintain high-level performance standards. + Lead project teams and special initiatives by providing technical expertise, ... ** Technical Lead** **Epsilon is now part of AMERICAN...compliance and workforce optimization by monitoring billable hours against project allocations + Oversee all hiring and personnel decisions… more
- Epsilon, Inc (Arlington, VA)
- …from systems administration and network engineering to Information security and data center management, are essential to the mission's success, so we're looking for ... systems. You will work closely with cross-functional teams, providing advanced technical expertise and guidance to junior administrators while ensuring compliance… more
- Zoom (Washington, DC)
- …teams, ensuring seamless project execution and high-qualityoutcomes. Experience with contact center solutions, WFM, QM, AI and virtual agent technologies ... for the overall delivery of new features for Zoom Contact Center . Thisincludes project managing... managing the release plans, diving into the feature technical discussions and coordinatingwith product managers, engineers, designers and… more
- Zoom (Washington, DC)
- … project engineering technical experience with Customer Experience solutions ( Contact Center , Workforce Engagement, Virtual Agents), with at least 5 years ... to design and deploy Zoom Customer Experience implementations Virtual Agent, Contact Center and Workforce Engagement Management solutions. Responsibilities +… more
- System One (Washington, DC)
- …within an IT project management framework and a deep understanding of contact center technologies and operations. The ideal candidate will have a background ... systems, and related platforms. The Senior Technical Project Manager will be responsible for managing contact... Project Manager will be responsible for managing contact center technology solutions, driving program operations,… more
- Leidos (Gaithersburg, MD)
- …within an IT project management framework and a deep understanding of contact center technologies and operations. The ideal candidate will have a background ... systems, and related platforms. The Senior Technical Project Manager will be responsible for managing contact... Project Manager will be responsible for managing contact center technology solutions, driving program operations,… more
- Amazon (Sterling, VA)
- …regular preventative maintenance tasks. We are currently seeking a Data Center Project Manager to serve as a technical resource within Amazon data centers. ... the most fascinating and challenges in designing, building, and operating Amazon data center facilities. The Project Manager is ultimately responsible for … more
- Amazon (Sterling, VA)
- …are currently seeking an Administrative Assistant to serve as support to our Data Center Project Engineers. Ideal candidates will partner with multiple Data ... Center Project Engineers to handle administrative tasks...leadership principles requirements for this role - Meets/exceeds Amazon's functional/ technical depth and complexity for this role Amazon is… more
- Amazon (Sterling, VA)
- …you to own them to completion. We are currently seeking a Data Center Project Manager to serve as a technical resource within Amazon data centers. You will ... electrical, general) Vendor Management. Preferred Qualifications BA/BS in Engineering, Project Management, Construction Management or similar Technical focus.… more
- Amazon (Sterling, VA)
- …regular preventative maintenance tasks. We are currently seeking a Data Center Project Manager to serve as a technical resource within Amazon data centers. ... Description The Critical Projects Implementation (CPI) team is a project management and execution team that manages construction activity within the operational data… more
- Navient (Washington, DC)
- …our mission, read more below, and let's build something great together! **The Contact Center Engineer position will report to the Director, Customer ... Experience.** **As the Contact Center Engineer, you will:** + Oversee...CX1, Ada Chatbot, and related systems. + Experience in project management, process improvement, and technical mentoring.… more
- Google (Reston, VA)
- Delivery Technical Program Manager, Data Center Development, Third-Party Data Centers _corporate_fare_ Google _place_ Reston, VA, USA; Sunnyvale, CA, USA ... USA** . **Minimum qualifications:** + Bachelor's degree in Engineering, Construction Management, Project Management or a related technical field, or equivalent… more
- Amazon (Arlington, VA)
- …Engineering, or equivalent work experience - 5+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact ... center developer working with leading contact center technology platforms and applications, such as Amazon Connect, Avaya, Cisco, Genesys, NICE InContact,… more
- Amazon (Arlington, VA)
- …related field, or equivalent experience - 3+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact ... center developer working with leading contact center technology platforms and applications, such as Amazon Connect, Avaya, Cisco, Genesys, NICE InContact,… more
- Google (Reston, VA)
- …USA** . **Minimum qualifications:** + Bachelor's degree in Engineering, Construction Management, Project Management or a related technical field, or equivalent ... demands. You will provide strategic and tactical leadership over third-party data center and offsite infrastructure projects, developing project managers, and… more
- Black & Veatch (Arlington, VA)
- …activities + Manage project changes directly with the client under Project Manager supervision Technical expertise: + Lead large multi-discipline teams to ... _are_ Black & Veatch. We put them at the center of everything we do and empower them to...meet project deliverables + Provide technical leadership for… more
