- Ralliant (Washington, DC)
- …onsite teams, remote teams, or equivalent operations, with a focus on customer - facing roles. + Experience leading ISO9001, 17025 accreditations, ANZ540.1, AS9100 ... Job Title: Field Services Manager (Permanent Onsites and Remote Teams) Job Summary:...will identify opportunities for growth. They will ensure exceptional customer service, operational excellence, and alignment with organizational growth… more
- iCIMS (Washington, DC)
- **Job Overview** We are seeking a strategic and experienced Manager , Project Management to lead a team responsible for orchestrating the successful delivery of ... client- facing SaaS implementation projects. This role will focus on...to align teams around shared goals to ensure exceptional customer experiences. This is a people leadership role that… more
- Entrust (Washington, DC)
- …activities required by First Line Supplies Management (FLSM) Service Solution contracts. As a customer - facing and technical related role, this position is a ... defined service times, responds to routed and scheduled calls to service customer locations to perform the following activities/services on Entrust's equipment: +… more
- Epsilon, Inc (Alexandria, VA)
- …**Our Customer 's Mission** **:** Epsilon provides professional and efficient technical support and account management activities for all US Patent and Trademark ... Starting salary will be thoughtfully determined by the hiring manager based on a variety of factors including candidate...hybrid onsite/remote opportunity where you will report to the customer 's location in Alexandria, VA and have the flexibility… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …5 + years of related experience **US Citizenship Required:** Yes **Job Description:** Customer Facing Technical Manager Deliver simple solutions ... to complex problems as a Customer Facing Technical Manager at GDIT. Here, you'll tailor cutting-edge solutions to the unique requirements of our clients.… more
- Amazon (Arlington, VA)
- …scaling events. The EC2 CCX team is searching for a passionate, driven, and talented technical program manager to plan customer capacity within our Amazon ... and ensuring infrastructure and EC2 teams execute against global commitments. This customer facing role includes driving key initiatives that support goals/KPIs… more
- Amazon (Arlington, VA)
- …SageMaker, ECS/EKS, GuardDuty, Systems Manager , CodePipeline, IoT, and many more. Your technical acumen and customer - facing skills will enable you to ... AWS? At AWS Enterprise Support we're looking for a Technical Account Manager (TAM) to support our...of equivalent work experience - Internal enterprise or external customer - facing experience as a technical … more
- Amazon (Arlington, VA)
- …SageMaker, ECS/EKS, GuardDuty, Systems Manager , CodePipeline, IoT, and many more. Your technical acumen and customer - facing skills will enable you to ... AWS? At AWS Enterprise Support we're looking for a Technical Account Manager (TAM) to support our...of equivalent work experience - Internal enterprise or external customer - facing experience as a technical … more
- Qualtrics (Reston, VA)
- …Join over 5,000 people across the globe who think that's work worth doing. **Principal, Technical Success Manager - Locations** **Why We Have This Role** The ... build programs that drive adoption and value for the customer . + Technical Success Managers work in...relationships with the clients they support. + As a Technical Success Manager , you should both be… more
- Google (Reston, VA)
- …technical tradeoffs in product development with engineers. As a Technical Program Manager , you will apply customer - facing skills and technical ... Technical Program Manager III, FedCiv, Google...domain. _info_outline_ XMust be a US Citizen to meet customer and compliance requirements, including potential access to classified… more
- Lumen (Washington, DC)
- …strategic approach to positioning, messaging, and enablement. You will create compelling technical content, engage customer - facing teams, and drive ... are seeking a highly skilled and detail-oriented SR Lead Technical Marketing Manager to join our core...to marketing teams and guide the strategy discussions, support customer engagement and conversations, respond to technical … more
- Red Hat (Annapolis, MD)
- …in Red Hat OpenShift Virtualization (Virt) to join us as a Dedicated Operations Technical Account Manager (DO-TAM) in the United States. In this role, you ... technical advisor and primary escalation point for the customer 's OpenShift Virtualization deployment, operations, and roadmap. + Develop deep relationships… more
- System One (Washington, DC)
- Senior Technical Project Manager Remote but must be local to the Washington, DC metro area Compensation: $80-85/hr W2 US Citizenship required to obtain a Public ... PMP Certification. We are seeking a highly skilled Senior Technical Project Manager to lead the planning,...call routing, self-service automation, and CRM integration. * Manage customer - facing requests from both internal and external… more
- Coinbase (Washington, DC)
- …optimizing customer support interactions to create an effortless experience. As a CX Technical Program Manager , you will play a critical role in shaping and ... customers and achieve key results. * Lead and manage technical programs to improve the customer experience...or equivalent experience. * 7+ years of experience in technical program management, preferably in consumer facing … more
- Zoom (Washington, DC)
- …Services Project Manager to drive successful ZoomContact Center and Customer Experience implementations. In this customer - facing role, you'll ... proven experience as a Project Manager or Coordinator, ideally in a customer - facing role or contractor capacity. + Track record of improving delivery… more
- Leidos (Gaithersburg, MD)
- **Description** We are seeking a highly skilled **Senior Technical Project Manager ** to lead the planning, execution, and delivery of Salesforce CRM and Contact ... technologies such as CCaaS, CRMs, telephony systems, and related platforms. The Senior Technical Project Manager will be responsible for managing contact center… more
- Amazon (Arlington, VA)
- Description As the Sr. Technical Program Manager in Workforce Solutions, you will lead cross-functional initiatives focused on planning, forecasting, and ... If solving some of the most human-centric and meaningful technical program challenges in the recruiting technology motivate you,...and partner tech teams * Have an understanding of customer needs and use that knowledge to advocate for,… more
- Cardinal Health (Washington, DC)
- …digital experience. **Responsibilities** + Execute product roadmap for internal and customer - facing applications and 3rd party integrations. + Partner with ... Cardinal Heath at-Home is seeking a Product Manager , to lead the development and optimization of...websites and integration platforms that drive best in class customer experience and operational efficiencies. This role will be… more
- Amazon (Arlington, VA)
- …30+ Devices and Services (D&S). We offer horizontal services for builders and customer - facing capabilities that provides customers to address trust needs of our ... is looking for an experienced Trust by Design leader who can drive technical product strategy for privacy and trust across Amazon's devices and services portfolio,… more
- The Hertz Corporation (Washington, DC)
- …mobile app - a $1B+ revenue-generating channel that is essential to our customer experience and business performance. This is a high-impact, strategic role that ... app features on time and at scale. + Collaborate with UX researchers and customer support teams to deeply understand customer pain points and opportunities for… more
