- GAP Solutions Inc (Bethesda, MD)
- …successfully manage competing priorities.** + **Resourcefulness in problem solving.** + **Strong customer service focus.** + **Ability to multi-task and pay ... health needs and/or coping difficulties impacting the ability to access services; refer case to supervisor as necessary. + Provide clinical support to patients and… more
- Amentum (Springfield, VA)
- …applicant information updates to include uploading documents, responding to inquiries and customer service tickets. + Maintain communication with customers and ... develop associated queue reports. + Triage cases/tickets. + Complete case management actions according to customer procedures...role from home/office while staying on task. + Perform customer service tasks (eg, answering telephone calls,… more
- Graybar (Sterling, VA)
- Make a difference. As a Customer Service Representative , you...Days** to spend time away from work or in case of an illness. + Rest and recharge during ... calls + Provide support on product selection and application + Coordinate customer service requests including order entry, pricing, expediting, billing, order… more
- Graybar (Sterling, VA)
- Make a difference. As a Service Representative Off-Site, you serve as key contact and liaison for customers to ensure total customer satisfaction. In this ... less experienced representatives. + Coordinate the prompt handling of customer service requests including but not limited...Days** to spend time away from work or in case of an illness. + Rest and recharge during… more
- US Courts (Washington, DC)
- …criteria. Check for prior or prohibited filings. Provide excellent customer service when responding to inquiries on case status. Provide information and ... final disposition and is proficient in management and maintenance of official case records. The incumbent performs docketing, monitors the completion of the required… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …consumers who get their health insurance through the FFE. + Demonstrate exceptional customer service skills when speaking with consumers via a cloud-based ... **Job Description** The Case Analyst II plays a significant role on...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer Service department or programs. **Seasonal role with potential end ... as requested. + Logs cases, or updates an existing case as applicable, to record each phone, email, or...0-2 years of Call center experience. 0-2 years of customer service or public relations experience. **Other… more
- Huntington Ingalls Industries (Annapolis Junction, MD)
- …enterprise risk management, cutting-edge innovation, and a commitment to mission excellence and customer service . As a Training Representative , you will ... 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is… more
- Travelers Insurance Company (Washington, DC)
- …+ Handles files in compliance with state regulations, where applicable. + Provides excellent customer service to meet the needs of the insured, agent and all ... Subrogation Unit. + Identifies and refers claims with Major Case Unit exposure to the manager. + Performs administrative...or a minimum of two years of work OR customer service related experience preferred. + Demonstrated… more
- Brivo (Bethesda, MD)
- …for additions and/or enhancements to the product and/or service + Record customer interactions and resolutions in a case management system Qualifications + ... Summary The Technical Support Representative interacts with Brivo's customers to handle Tier...on Saturdays and Holidays. Responsibilities + Serve as a customer advocate and interact with internal teams to solve… more
- Travelers Insurance Company (Washington, DC)
- …+ Handles files in compliance with state regulations, where applicable. + Provides excellent customer service to meet the needs of the insured, agent and all ... of previous outside property claim handling experience preferred. + Interpersonal and customer service skills - Advanced + Organizational and time management… more
- Travelers Insurance Company (Hunt Valley, MD)
- …model that is designed to support flexibility. **What Will You Do?** + Customer Contacts/Experience: + Delivers consistent service quality throughout the claim ... Provides quality claim handling throughout the claim life cycle ( customer contacts, coverage, investigation, evaluation, reserving, negotiation and resolution)… more
- Travelers Insurance Company (Hunt Valley, MD)
- …established professional guidelines as well as applicable state laws. + Provides quality customer service and ensures file quality. + Shares accountability with ... Provide quality claim handling throughout the claim life cycle ( customer contacts, coverage, investigation, evaluation, reserving, negotiation and resolution)… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …code rejects, issue follow up and resolution as requested. + Researches and analyzes customer service issues to provide information and solutions in a timely ... and procedures. + Logs cases, or updates an existing case as applicable, to record each phone, email, or...or GED. + 2-5 years or related experience in Customer Service or public relations. **Other Job… more
- Fairfax County Sheriff's Office (Fairfax, VA)
- …+ Ability to work effectively with people under stress; + Ability to provide excellent customer service ; + Ability to identify clients in crisis and intervene to ... Wellness & Recovery Program Supervisor (Human Service Worker IV) Print (https://www.governmentjobs.com/careers/fairfaxcounty/jobs/newprint/5095828) Apply Wellness… more
- Stryker (Annapolis, MD)
- …teams to contact customers in order to identify sales opportunities, deliver excellent customer service , and further develop the customer relationship. + ... & Ankle Sales Associate will partner closely with Sales Representative (s) in the area to quickly learn the medical...all products are available for surgeon use in each case and to instruct surgeons regarding product use and… more
- ABM Industries (Arlington, VA)
- …oral or diagram form. Ability to deal with problems involving several variables in customer service environment. Ability to manage your time and the time of ... Service ** Create a work order for every customer that requires assistance. Assign Team Leads to aircraft...**Physical Demands:** ( _The Physical Demands described here are representative of those that must be met by an… more
- Service Source (Oakton, VA)
- …+ Ability to work independently and as part of a team. + Excellent customer service skills (virtually and face-to-face). + Familiarity with the community that ... vendors. + Accurately complete and submit monthly billing reports, participant records, case notes, and other documentation in a timely manner, ensuring compliance… more
- ABM Industries (Dulles, VA)
- …+ High School Diploma or GED preferred. **Experience:** + Previous customer service experience and airline/airport experience preferred. **Overall:** + ... of field employees. + Ensure the highest quality of customer satisfaction. + Secondary security screening of all passengers...**Physical Demands:** ( _The Physical Demands described here are representative of those that must be met by an… more
- Chenega Corporation (Andrews Air Force Base, MD)
- …mentioned above. TheEscort Support Personnel Assistant shall provide escort support and superior customer service to visitors and guests in support of the Office ... 11, 2001, attacks, the USS Cole bombing; and any case prosecuted by a military commission. Chenega Corporation in...directed by the Protocol Officer or a designated government representative . + Fuel and maintain the tidy appearance of… more