- TEKsystems (Rockville, MD)
- Our client is in need of a Desktop Technician to provide Tier 2 desktop support services via telephone, deskside, chat, or remote contact. Services ... which at least three years must be specialized in Desktop Support . . Specialized experience includes imaging...imaging of new systems, system deployment and refresh, and Tier 2 support of standard… more
- ProSphere Tek (Landover, MD)
- …scale. Daily use of Helpdesk ticketing system. Provide onsite Tier 1 and 2 desktop support as needed to include, but not limited to, equipment set-up, ... company (PSI), referred to as PSI-PST is seeking a Desktop Technician. The Technician will provide routine IT customer... years of practical work experience providing general IT support / Help Desk Tiers 1 and 2… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …experience, and at least two ( 2 ) years' experience supporting all phases of desktop support to include software, hardware, and network related issues. + VIP ... Specialist - Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description The Help Desk Tier II Desktop Specialist shall support the HR… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …Top Secret Clearance with SCI eligibility. This role is required to provide exceptional Tier 1- Tier 3 support , managing complex customer issues with a ... environments, ensuring high availability, performance, and security compliance. + Technical Support & Problem Resolution: Deliver outstanding Tier 1 - … more
- TEKsystems (Arlington, VA)
- Description: As the Desktop Support Technician, you will act as a model of customer service excellence to all organizational staff members in supporting the ... Government personnel in the Pentagon, CPK5, Arlington, and CG1. Tier 2 , M-F regular day shift hours....or Novell CNE * Certification: CompTIA Security+ , HDI Desktop Support Manager or A+ related certifications… more
- TAD PGS, Inc. (Laurel, MD)
- We have an outstanding Contract position for an IT Desktop Support Technicianto join a leading Company located inLaurel, MD. ** US Citizenship is required.** ... Must have at least 5 years of recent IT-related Tier 2 Enterprise technician work experience. +...for Windows (MCSE), Apple Certified Macintosh Technician (ACMT), HDI Support Analyst. + Have software experience with Desktop… more
- CACI International (Washington, DC)
- VIP Support Specialist Tier 2 ...**These Qualifications Would be Nice to Have:** + HDI Desktop Support Technician + ITIL Foundation Certification ... * * CACI has an immediate opening for VIP Support Specialist ( Tier II), who will be...**More About the Role:** + Face-to-face VIP end-user technical support for desktop /laptop computers and mobile devices… more
- BRMi (Bethesda, MD)
- …specialized software applications. Addressing technical queries, and offering user training when necessary. Tier 2 Support maintains a database of supported ... technical support or service desk environment, providing Tier 2 support to end-users....control, and password resets. + Experience with Microsoft Remote Desktop and tools like PowerShell. + Experience using Azure… more
- CACI International (Fort Belvoir, VA)
- Tier 2 Deskside Support Technician Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: Secret ... of Travel: Local * * * As a **Deskside Support Technician ( Tier 2 ),** you...advanced troubleshooting to isolate and diagnose IT problems on desktop equipment and peripherals, including software and hardware. +… more
- Amentum (Washington, DC)
- …government contractor. _We are pipelining candidates for a future role._ You enjoy providing Tier 2 support while multitasking in a fast-paced environment ... Amentum is seeking ** Tier 2 ** **IT Support ...software + ServiceNow ticketing system experience + Experience with laptop/ desktop imaging and backups + Experience and knowledge related… more
- SAIC (Washington, DC)
- …and Education Requirements** Must possess a High School Diploma and 3 years of Tier 2 desk side support experience. Diploma may be substituted ... of Transportation Headquarters' Building. SAIC is looking for an Executive / VIP Desktop Support Technician to provide day-to-day process and technical … more
- Leidos (Rockville, MD)
- …according to the systems in the environment. + Provide technical guidance to Tier 2 and Tier 3 support teams. + Performs systems maintenance tasks, such ... **Description** We are looking for a **Deskside Technician ( Tier 2 ).** Leidos, Inc. is seeking...technical representative to provide systems administrator and deskside technical support at our customer site, located in Rockville, MD.… more
- IntelliDyne (Falls Church, VA)
- DHA - Deskside Technician, Tier 2 Clearance: Public Trust Status: Non-exempt Location: Onsite Responsibilities: + Daily client interface. + Representing ... + Addressing and correcting any hardware, software or connection issues. + Supporting Desktop and Laptop users and solves problems with Microsoft, Adobe, Roxio and… more
- ManTech (Glen Burnie, MD)
- …or escalating the call or ticket to the appropriate queue/group for resolution ( Tier 2 , Account Administration, Mobile Support , Asset Management, Training ... for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** ** Tier 1 Help Desk Support Services Specialist** to join our… more
- BRMi (Bethesda, MD)
- …trouble shooting to resolve common hardware, software, and network issues and escalates to Tier 2 support for complex problems when necessary. + Assist ... of 1 year of experience working in a technical support or service desk environment, providing Tier ...control, and password resets. + Experience with Microsoft Remote Desktop and tools like PowerShell. + Experience using Azure… more
- CACI International (Washington, DC)
- …by Tier 1. If necessary, Tier 2 technicians will provide customer desktop support when required (eg, hardware failures). At Tier 2 , incident ... networks (WAN) and unified communication (UC) services. **More About the Role:** + Tier 2 - Provides more in-depth customer support and attempts to resolve… more
- Criterion Systems (Washington, DC)
- …by Tier 1. If necessary, Tier 2 technicians will provide customer desktop support when required (eg, hardware failures). At Tier 2 , incident ... success in Washington, DC or Reston, VA! Duties, Tasks & Responsibilities: + Tier 2 - Provides more in-depth customer support and attempts to resolve… more
- M. C. Dean (Annapolis Junction, MD)
- …networks + Triage customer support calls, providing Tier 1 help desk support and Tier 2 escalation as needed + Communicate with customers, ... **System Administrator 2 - Annapolis Junction, MD** ID **11110** Location...are not limited to: + Manage physical security system support to meet service level agreements + Analyze physical… more
- General Dynamics Information Technology (Mclean, VA)
- …REQUIRED SKILLS AND DEMONSTRATED EXPERIENCE: + Demonstrated experience in providing Tier 1 and Tier 2 IT support on mission IT systems and networks on ... both technical and non-technical audiences. + Demonstrated experience in providing remote desktop support to resolve critical IT-related issues. + Demonstrated… more
- Stratus Solutions (Linthicum Heights, MD)
- …need to fulfill their true potential. A day in the life: Provides 24x7 Help Desk support as defined by first response/ Tier 1/Level 1 support . Provides phone ... users in the areas of e-mail, LAN/WAN, directories, standard desktop images and applications, COTS and GOTS applications. Serves...the Bachelor's Degree. Demonstrated experience of at least two ( 2 ) year shall be within the (Domain area). What… more