- Towne Park (Washington, DC)
- …a specific plan or program terms. **JOB SUMMARY** The Account Manager directly oversees one Tier 1 or 2 Towne Park account and is responsible for account ... any construction, expansion, or changes in the current business that could lead to internal growth opportunities. **KNOWLEDGE, SKILLS AND ABILITIES** + Ability to… more
- Epsilon, Inc (Washington, DC)
- …technology platforms and will work under the direction of the Senior Wi-Fi Team Lead to design and support network strategies to meet project needs. You will ... servicing, repairs and/or installations of network components and provide top level ( Tier 3) technical support to customers and all service-related problems. In this… more
- Ralliant (Washington, DC)
- …is responsible for retaining and growing non-managed temporary onsite accounts and selected managed Tier 1 and Tier 2 accounts across the US, Canada, ... to scheduled events and maintain regular touchpoints throughout the year. . Lead renewal efforts in collaboration with Customer Service Representatives (CSRs). .… more
- NuAxis Innovations (Washington, DC)
- …federal or DOD environment. + Demonstrated ability to lead distributed teams across Tier 1, 2 , and 3 support levels. + Experience coordinating secure IT ... Services** for a Full-Time position. **Overview:** The Program Manager will lead planning, coordination, and execution of technology service delivery projects… more
- Epsilon, Inc (Alexandria, VA)
- …Foundation Certification and ITIL Service Operations Certification + Experience managing a Tier 2 specialized support desk in a large environment, preferably ... **Technical Lead ** **Epsilon is now part of AMERICAN SYSTEMS!**...supporting more than 10,000 users. Tier 2 management includes; call management, accounts… more
- Tyto Athene (Annapolis Junction, MD)
- …system migrations, and enterprise deployments in CONUS and OCONUS locations. + Collaborate with Tier 1 and Tier 2 teams by providing advanced training, ... **Description** Tyto Athene is searching for a ** Tier 3 Unified Communications/Audio Visual Engineer** to provide expert-level engineering, troubleshooting, and… more
- Epsilon, Inc (Arlington, VA)
- …international partners and foreign military sales (FMS) clients, providing top- tier desk-side support, and offering adaptable enterprise infrastructure solutions. ... industry trends and technologies to recommend improvements and innovations. + Lead planning and coordination of large-scale network deployment projects across… more
- TekSynap (Arlington, VA)
- …related field + Clearance: Must possess a Top Secret/SCI clearance **Overview** We are seeking a Tier 2 Helpdesk Lead CAB Manager for Tech Control to join ... highest levels of management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9. + Must have expert… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …discipline Program Description: The contractor shall provide IT Infrastructure support services, which includes Tier 1 Help Desk, Tier 2 End User Support, ... management of escalation across all tiers. Position Description: Supervises the Tier 2 support team, providing technical guidance and oversight for escalated… more
- Leidos (Washington, DC)
- …and relevant experience.** **Primary Responsibilities** Under the direction of the Customer Support ( Tier 2 ) Lead , you will be responsible, to include, ... a quicker resolution to users in the future. + Continuously provide feedback on Tier 1/ Tier 2 knowledge articles and ensure that instructions include steps … more
- General Dynamics Information Technology (Washington, DC)
- …Required:** Yes **Job Description:** GDIT has an amazing opportunity for an IT Lead to provide world-class IT project support to our prestigious clientele at the ... the heart of our nation's capital. As an IT Lead , you set the foundation of our overall approach...best becomes better. Transform technology into opportunity as a Lead with GDIT. A career in IT means connecting… more
- Chenega Corporation (Washington, DC)
- Systems Administrator ( Tier 2 Support - ServiceNow) Washington, DC Join our Talent Network Systems Administrator ( Tier 2 Support - ServiceNow) ... Agile Realtime Solutions (CARS) is seeking a Systems Administrator ( Tier 2 Support - ServiceNow) to provide...ways to maintain a culture where we excel and lead healthy, happy lives. Corporate citizenship Chenega MIOS is… more
- Chenega Corporation (Washington, DC)
- **Req ID:** 37918 **Summary** **Service Desk Technician Tier 2 ** **Washington, DC** Are you ready to enhance your skills and build your career in a rapidly ... next level! SecuriGence is seeking a **Service Desk Technician Tier 2 ** to join our IT support...ways to maintain a culture where we excel and lead healthy, happy lives. **Corporate citizenship** Chenega MIOS is… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …with the highest level of management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk function and DISAC 310-175-9. + Must have ... Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead /Central Area Business (CAB) Manager for Tech Control to assist in… more
- GetWellNetwork, Inc. (Bethesda, MD)
- …that focuses on on-going knowledge transfer and professional development + Mentor and upskill Tier 2 agents so there is expanded knowledge and skill sets, ... Title: Application Support Engineer ( Tier 3) Reporting to: VP, Managed Services &...Group (https://saigroup.ai/) led by Chairman Romesh Wadhwani is the lead growth investor in Get Well. Get Well's award-winning… more
- M. C. Dean (Springfield, VA)
- …for performance issues and + Analyze alerts, verify incidents, and escalate issues to Tier 2 or higher as + Perform initial troubleshooting steps and document ... world for the better. We are seeking a **NOC Tier 1 Support Specialist** to join our **Security and...of agility, expertise, and trust. + An opportunity to lead and build a business with the support of… more
- Rubrik (Washington, DC)
- …Agency Check and Inquiries (NACI))._ **Position Risk Designation: Non-Sensitive, Moderate Risk, Tier 2 (Public Trust)** _Incumbents with access to US Government ... the organization. As the Security Operations Incident Response Team Lead , FedRAMP you will be responsible for leading and...be required to complete Standard Form 85P and undergo Tier 2 (T2) Investigation for non-sensitive positions… more
- CACI International (Sterling, VA)
- …provide a centralized knowledge repository for assigned applications suites + Manage a Tier 2 Enterprise Service Desk team across multiple portfolios supporting ... Service Desk Shift Lead Job Category: Information Technology Time Type: Full...Protection (CBP) Land Border Integration (LBI) Integrated Traveler Initiative 2 .1 (ITI2.1) team in Northern Virginia! Join this passionate… more
- Synergy ECP (Columbia, MD)
- Software Engineer 2 Columbia, MD (http://maps.google.com/maps?q=Columbia+MD+USA+21046) Job Type Full-time Description Software Engineer 2 The Software Engineer ... synthesis from system level to individual software components. Requirements The Level 2 Software Engineer shall possess the following capabilities: + Analyze user… more
- M. C. Dean (District Of Columbia, DC)
- …+ Triage customer support calls, providing Tier 1 help desk support and Tier 2 escalation as needed + Communicate with customers, manufacturers, vendors, and ... industries. Responsibilities **Job Duties and Responsibilities:** The Systems Administrator 2 is responsible for the day-to-day management, maintenance, and support… more
