- Michaels (Colonial Heights, VA)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - RICHMOND-COLONIAL HEIGHTS, VA Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Ledbury, Inc (Richmond, VA)
- Ledbury is looking for a driven self-starter to lead our Customer Experience and Operations Team. Your background in sales management has equipped you to bring ... within a team-driven atmosphere supports Ledbury's company strategy and a best-in-class customer experience . Your aptitude for creative problem solving and time… more
- EBSCO Information Services (Richmond, VA)
- …Implementation, Product, and Editorial-to deliver a seamless and value-driven customer experience . The Customer Success Manager will ensure consistent ... and overseeing key handoffs and the overall development of a customer . + Experience working in medical software implementations or in a clinical environment… more
- Fujifilm (Richmond, VA)
- …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... Managers to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience . After the sale, this role owns client relationships… more
- IBM (Richmond, VA)
- **Introduction** Introduction: A Customer Success Manager (CSM) career in IBM means a career where you're helping clients fully realize the value of their ... world around you. **Your role and responsibilities** Your roles & responsibilities: A Customer Success Manager opportunity at IBM might be different from what… more
- Capital One (Richmond, VA)
- …associates by ensuring they are informed, engaged, and prepared to deliver an exceptional customer experience . While your primary focus will be on the ... Manager of Associate Enablement & Communications - Customer Protection Operations (Hybrid) As the Manager ...Certification + At least 5 years of intent ownership experience designing, recommending, and implementing strategic roadmaps + At… more
- Logitech (Richmond, VA)
- …in their own way. The Role Logitech's E-commerce (DTX) team is seeking an experienced Customer Engagement & CDP Manager to lead efforts to unlock the full ... of customer data flows, governance, and activation for personalized customer engagement campaigns. + AI Knowledge: Experience integrating AI-driven tools… more
- Confluent (Richmond, VA)
- …One Confluent. One Team. One Data Streaming Platform. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in driving ... financial aspects of their business relationship with Confluent + Experience with the sales discovery process and customer... Experience with the sales discovery process and customer service escalation models + Experience running… more
- Zurich NA (Richmond, VA)
- Customer Relationship & Distribution Manager (CRDM)...+ Bachelor's Degree and 6 or more years of experience in the Sales areaOR + High School Diploma ... 124656 We have an exciting opportunity for a Customer Relationship & Distribution Manager (CRDM) to...or Equivalent and 8 or more years of experience in the Sales area OR + Zurich Certified… more
- Highmark Health (Richmond, VA)
- …within the designated portfolio + Identify and drive both cross-product and cross- customer value and shared learnings. + Guide Agile developments in the role ... road mapping. + Other duties as assigned or requested. ** EXPERIENCE ** **Required** + 5 years of Product experience...access to covered information, cardholder data, or other confidential customer information that must be protected at all times.… more
- Public Storage (Petersburg, VA)
- …at multiple locations; spending time both inside and outside + We assess customer storage needs and make suggestions, including selling packing and moving supplies + ... and maintain exterior grounds/curb appeal clean and free of debris. **Qualifications** ** Experience ** : Successful candidates come from a variety of customer … more
- Constellation (Richmond, VA)
- …Knowledge of systems/processes as well products/services to ensure a best in class customer experience . Participates in efforts to enhance and improve processes ... knowledge of systems/processes as well products/services to ensure a best in class customer experience . Participates in efforts to enhance and improve processes… more
- Walgreens (Chester, VA)
- …Assistant Manager capacity, with people leadership, business management, and customer -facing experience . The following information is applicable for San ... law (and pursues PTCB certification, as required by state). ** Customer Experience ** + Engages customers and patients...customer expectations and builds loyalty. + Supports Store Manager in observing customer service trends, analyzing… more
- Capital One (Richmond, VA)
- …right to ask the agent to upgrade internet service to ensure a good customer experience . **Work from Home Location Requirements** Candidates must live within 100 ... Work From Home- Associate Process Manager , Process & Reporting Management, US Card Complaints...of working virtually at home? Then a Capital One Customer Operations role may be the role for you!… more
- Walgreens (Chester, VA)
- …teams are engaged and performing their responsibilities to achieve company deliverables. ** Customer Experience ** + Engages customers and patients by greeting ... operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to...timely manner and answers questions to ensure a positive customer experience . Models and shares customer… more
- Compass Group, North America (Richmond, VA)
- Morrison Healthcare Position Title: Patient Experience Manager - Richmond, VA Pay Grade: 12 Reports To: Senior Director Salary: [[$55,000-$65,000]] Other Forms ... of education and experience ; 4 year degree preferred 2-3 years in-servicing experience in customer service training Hospitality and healthcare experience … more
- Signet Jewelers (Colonial Heights, VA)
- …of life-time relationships with customers and the delivery of a best-in-class customer experience . Vision and Purpose: Communicates performance expectations and ... lives of others and inspire love. Join us! STORE MANAGER Title: Store Manager Reports To: District...for ensuring team members, and self, deliver an exceptional customer experience every time through training, … more
- Cardinal Health (Richmond, VA)
- …optimization of digital commerce platforms that drive conversion, retention, and a superior customer experience . This role will be instrumental in defining and ... and will be responsible for delivering a high-performing, compliant, and customer -friendly digital experience . **_Responsibilities_** + Own the digital commerce… more
- Walgreens (Petersburg, VA)
- …issues in a timely manner and answers questions to ensure a positive patient experience . + Models and shares customer service best practices with all team ... improves pharmacy financials, manages inventory effectively, and enhances patient experience . Manages pharmacy staff performance and engagement. Ensures the… more
- Wells Fargo (Colonial Heights, VA)
- …customer engagement process, coaching to specific behaviors that lead to an enhanced customer experience and drive growth in the business, while also driving ... help customers succeed financially + Resolve low to moderately complex issues regarding the customer and employee experience , risk, and growth of the team and… more