- Michaels (Richmond, VA)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - RICHMOND-WHITE OAK, VA Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Capital One (Richmond, VA)
- …associates by ensuring they are informed, engaged, and prepared to deliver an exceptional customer experience . While your primary focus will be on the ... Manager of Associate Enablement & Communications - Customer Protection Operations (Hybrid) As the Manager ...Certification + At least 5 years of intent ownership experience designing, recommending, and implementing strategic roadmaps + At… more
- IBM (Richmond, VA)
- **Introduction** Introduction: A Customer Success Manager (CSM) career in IBM means a career where you're helping clients fully realize the value of their ... world around you. **Your role and responsibilities** Your roles & responsibilities: A Customer Success Manager opportunity at IBM might be different from what… more
- Logitech (Richmond, VA)
- …in their own way. The Role Logitech's E-commerce (DTX) team is seeking an experienced Customer Engagement & CDP Manager to lead efforts to unlock the full ... of customer data flows, governance, and activation for personalized customer engagement campaigns. + AI Knowledge: Experience integrating AI-driven tools… more
- Zurich NA (Richmond, VA)
- Customer Relationship & Distribution Manager (CRDM)...+ Bachelor's Degree and 6 or more years of experience in the Sales areaOR + High School Diploma ... 124656 We have an exciting opportunity for a Customer Relationship & Distribution Manager (CRDM) to...or Equivalent and 8 or more years of experience in the Sales area OR + Zurich Certified… more
- Public Storage (Petersburg, VA)
- …at multiple locations; spending time both inside and outside + We assess customer storage needs and make suggestions, including selling packing and moving supplies + ... + Auditing cash drawers and making bank deposits are part of the daily business + We help keep...exterior grounds/curb appeal clean and free of debris. **Qualifications** ** Experience ** : Successful candidates come from a variety of… more
- Capital One (Richmond, VA)
- …right to ask the agent to upgrade internet service to ensure a good customer experience . **Work from Home Location Requirements** Candidates must live within 100 ... Work From Home- Associate Process Manager , Process & Reporting Management, US Card Complaints...of working virtually at home? Then a Capital One Customer Operations role may be the role for you!… more
- Burlington (Richmond, VA)
- …retail, and you thrive in a fast-paced environment, join Our Burlington team as a ** Customer Service Lead** ! **Overview:** As the Part Time Customer Service ... Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you'll be...and customer feedback surveys by maintaining a customer -first focus and delivering a consistently great experience… more
- Signet Jewelers (Colonial Heights, VA)
- …of life-time relationships with customers and the delivery of a best-in-class customer experience . Vision and Purpose: Communicates performance expectations and ... our customers Celebrate Life and Express Love. Zales is part of Signet Jewelers, a purpose-driven company who believes...for ensuring team members, and self, deliver an exceptional customer experience every time through training, … more
- Wells Fargo (Colonial Heights, VA)
- …customer engagement process, coaching to specific behaviors that lead to an enhanced customer experience and drive growth in the business, while also driving ... Network Management Trainee (SAFE) for National Branch Network as part of the Consumer, Small and Business Banking division....+ Resolve low to moderately complex issues regarding the customer and employee experience , risk, and growth… more
- Woodforest National Bank (Midlothian, VA)
- …* Recruit, train, retain and motivate staff to ensureprofitability, sales, customer experience , compliance, and growth objectives for assigned branches ... loans through inside and outside business calling. * Enhance customer experience and the reputation of the...team is required. . Individuals with this level of experience typically report to an on-site manager ;… more
- Cardinal Health (Richmond, VA)
- …optimization of digital commerce platforms that drive conversion, retention, and a superior customer experience . This role will be instrumental in defining and ... and will be responsible for delivering a high-performing, compliant, and customer -friendly digital experience . **_Responsibilities_** + Own the digital commerce… more
- Ross Stores, Inc. (Midlothian, VA)
- …AND SPECIAL SKILLS REQUIRED:** + Two or more years of Store or Assistant Store Manager experience in a retail environment\. + Must demonstrate the ability to ... All while providing a fun and exciting treasure hunt experience \. As part of our team, you...and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates… more
- Capital One (Richmond, VA)
- …to inform content development that engages a variety of personas across the customer experience journey. + Produce high-quality long and short form ... Senior Manager , Technical Product Marketing, Data Security - Capital...and weaknesses, and emerging trends. + 8+ years of experience identifying customer pain points and developing… more
- Broadcom (Richmond, VA)
- …you will serve as a trusted advisor, driving a cross-functional, unified customer experience using your technical, communication, and collaboration skills to ... will you be performing on a regular basis? As part of the Technical Adoption Manager (TAM)...you perform the following: + Leverage your proven work experience in customer -facing positions (eg TAM, Solution… more
- Capital One (Richmond, VA)
- …senior leadership. + Customer 's Spokesperson + Gain a deep understanding of customer experience , identify and fill product gaps and generate new ideas that ... systems at enterprise scale. We're seeking a skilled and customer -centric Product Manager to join our Enterprise...improve customer experience and drive Product growth by… more
- Capital One (Richmond, VA)
- …deeply understand the strategic needs and priorities of our partner teams. + As part of the Customer Channels Performance Solutions senior leadership team, you ... Senior Manager - Learning, Instructional Design (Hybrid) The **Senior...and strategies to enable the performance of our Card Customer Channels associates. **Who We Are** **:** We're a… more
- EAB (Richmond, VA)
- …and best practices are implemented and consistently followed Basic Qualifications: + Proven experience as an Accounts Receivable Manager , including a minimum of ... visit our Careers page. The Role in Brief: Collections Manager The Collections Manager will manage the...environment. + Initiative in taking on projects and managing customer interactions + Proven experience managing multiple,… more
- Capital One (Richmond, VA)
- …(Hybrid) As a Principal Process Manager for Capital One's Retail Bank Customer Protection Organization, you will be part of a talented, people-first ... or Six Sigma Certification + At least 1 year experience in Customer Service or Fraud +...pay at the time of this posting. Salaries for part -time roles will be prorated based upon the agreed… more
- Zoom (Richmond, VA)
- …You also must be results-driven and take pride in delivering a best-in-class customer experience . Responsibilities: As the Small Business Online Campaign ... Team: Zoom is hiring a Small Business Online Campaign Manager to drive Online Marketing initiatives to drive the...leads the overall Online marketing strategy across the various customer lifecycle stages. The team is responsible for building… more