- Ledbury, Inc (Richmond, VA)
- …departments to create an exceptional brand experience . The Role + Lead the Customer Experience team , using a customer -first mentality by developing ... Ledbury is looking for a driven self-starter to lead our Customer Experience and Operations Team . Your background in sales management has equipped you to… more
- Michaels (Colonial Heights, VA)
- …the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate ... Store - RICHMOND-COLONIAL HEIGHTS, VA Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Capital One (Richmond, VA)
- …Operations (Hybrid) As the Manager of Associate Enablement & Communications on the Customer Protection (CP) Chief of Staff team , you will serve as the ... Manager of Associate Enablement & Communications - ...are informed, engaged, and prepared to deliver an exceptional customer experience . While your primary focus will… more
- IBM (Richmond, VA)
- **Introduction** Introduction: A Customer Success Manager (CSM) career in IBM means a career where you're helping clients fully realize the value of their ... world around you. **Your role and responsibilities** Your roles & responsibilities: A Customer Success Manager opportunity at IBM might be different from what… more
- Logitech (Richmond, VA)
- …own way. The Role Logitech's E-commerce (DTX) team is seeking an experienced Customer Engagement & CDP Manager to lead efforts to unlock the full revenue ... view across all platforms. + Partner with Analytics team to implement data governance practices to ensure data...customer data flows, governance, and activation for personalized customer engagement campaigns. + AI Knowledge: Experience … more
- Confluent (Richmond, VA)
- …Confluent. One Team . One Data Streaming Platform. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in driving ... account and financial aspects of their business relationship with Confluent + Experience with the sales discovery process and customer service escalation… more
- Zurich NA (Richmond, VA)
- Customer Relationship & Distribution Manager (CRDM) 124656 We have an exciting opportunity for a Customer Relationship & Distribution Manager (CRDM) to ... join our Zurich Global Employee Benefits Solutions (ZGEBS) team . This role will build and maintain relationships with...tenders, and identifying cross-sell opportunities + Act as the customer 's first point of entry into the Zurich organization… more
- Highmark Health (Richmond, VA)
- …execution of that vision, while also providing coaching and guidance to junior team members. This incumbent will attend and participate in milestone reviews with the ... Delivery team . **ESSENTIAL RESPONSIBILITIES** + Understand the department's and the...designated portfolio + Identify and drive both cross-product and cross- customer value and shared learnings. + Guide Agile developments… more
- Public Storage (Petersburg, VA)
- …**Earn $14.00 Per Hour** **Our Benefits** Total Rewards package available to our team : + We work Flexible and **Full-Time Schedules** between the hours of 9:30am ... at multiple locations; spending time both inside and outside + We assess customer storage needs and make suggestions, including selling packing and moving supplies +… more
- Capital One (Richmond, VA)
- Deal Desk Manager , Revenue Operations (RevOps Team ) - Capital One Software - (Remote) Capital One has taken a bold journey to build a technology company while ... externally. Capital One Software is seeking a Business Contracts Manager to join our Revenue Operations team ...experience creating, executing, contracting and negotiation strategies + Experience in customer -facing roles, either in a… more
- Noblis (Richmond, VA)
- …on an ad-hoc basis for customer meetings as needed + Prior Management experience - ability to lead a team , distribute work, provide coaching/mentoring, and ... travel to Philadelphia, PA on an ad-hoc basis for customer meetings as needed. Noblis MSD seeks an experienced...meetings as needed. Noblis MSD seeks an experienced Provisioning Team Manager to oversee provisioning operations and… more
- Walgreens (Chester, VA)
- …teams are engaged and performing their responsibilities to achieve company deliverables. ** Customer Experience ** + Engages customers and patients by greeting ... timely manner and answers questions to ensure a positive customer experience . Models and shares customer... in seeking community outreach opportunities. + Supports Store Manager in leveraging data, analysis, and team … more
- Capital One (Richmond, VA)
- IT SOX Risk Manager , SOX Advisory Team If you're looking for a fast paced, dynamic and innovative firm founded on a culture of diversity and inclusion that can ... opportunities then read on. We are currently looking for a Technology and Data Risk Manager to join our team ! Our technology and data risk advisors are masters… more
- Guardian Life (Richmond, VA)
- …on achieving team goals and identifying ways to improve consumer experience . As the Annuity Relationship Manager , you're highly motivated and empowered ... seeks a dynamic and knowledgeable individual to join our team as an **Annuity Relationship Manager ** ....years' experience in the financial service industry. Experience must include direct customer service … more
- Walgreens (Chester, VA)
- …Assistant Manager capacity, with people leadership, business management, and customer -facing experience . The following information is applicable for San ... law (and pursues PTCB certification, as required by state). ** Customer Experience ** + Engages customers and patients...customer expectations and builds loyalty. + Supports Store Manager in observing customer service trends, analyzing… more
- Constellation (Richmond, VA)
- …Knowledge of systems/processes as well products/services to ensure a best in class customer experience . Participates in efforts to enhance and improve processes ... knowledge of systems/processes as well products/services to ensure a best in class customer experience . Participates in efforts to enhance and improve processes… more
- Deloitte (Richmond, VA)
- …products & solutions for various business units and develop capabilities and skills of the experience team : As a Manager Experience Researcher for ... product development and customer success + Minimum of 1 year of experience leading research initiatives and coordinating efforts among a team of researchers.… more
- Signet Jewelers (Colonial Heights, VA)
- …Responsible for ensuring team members, and self, deliver an exceptional customer experience every time through training, customer outreach, communication ... of life-time relationships with customers and the delivery of a best-in-class customer experience . Vision and Purpose: Communicates performance expectations and… more
- Capital One (Richmond, VA)
- …right to ask the agent to upgrade internet service to ensure a good customer experience . **Work from Home Location Requirements** Candidates must live within 100 ... Work From Home- Associate Process Manager , Process & Reporting Management, US Card Complaints...of working virtually at home? Then a Capital One Customer Operations role may be the role for you!… more
- Compass Group, North America (Richmond, VA)
- Morrison Healthcare Position Title: Patient Experience Manager - Richmond, VA Pay Grade: 12 Reports To: Senior Director Salary: [[$55,000-$65,000]] Other Forms ... of education and experience ; 4 year degree preferred 2-3 years in-servicing experience in customer service training Hospitality and healthcare experience … more