- Sharecare (Richmond, VA)
- …for a degree + 1 -2 years of related experience required; experience in a customer service role preferred + Experience with benchmarks and contact center metrics ... through the lens of their personal health and making high- quality care more accessible and affordable for everyone. To...including certification through NBC-HWC or CHES only The Health Coach is part of a multi-disciplinary team that is… more
- Humana (Richmond, VA)
- …have or be willing to obtain ALTA language certification** **Prior experience in Telesales, Customer Service and/or Quality Assurance** **1 or more years of ... caring community and help us put health first** Call Quality Professionals provide information that will assist in the...achieve their best health - delivering the care and service they need, when they need it. These efforts… more
- IQVIA (Richmond, VA)
- …client at scientific congresses and/or advisory boards. + Strong presentation, analytical and customer service skills. + An understanding of Medical Affairs and ... **MSL (Player/ Coach )** We are excited to announce that currently...trial teams. In addition, you will ensure compliant and high- quality clinical scientific communication. You will be asked to… more
- Walmart (Petersburg, VA)
- …and communicating business objectives to teams effectively Models and demonstrates exceptional customer service standards to store associates by following and ... demonstrating the One Best Way OBWservice model managing and supporting customer service initiatives for example store of the community and community outreach… more
- Vontier (Richmond, VA)
- …our end-user customers, both with and without a servicing distributor, and the Customer Service leadership team. They will work closely with the leadership ... (Remote working option expectation is to provide professional and responsive service and support, regardless of working remotely. Those working remotely understand… more
- Crate & Barrel (Richmond, VA)
- …and teamwork We'd love to hear from you if you have + 2+ years customer service or retail leadership experience + High school diploma/GED or equivalent, ... our customers and a spirit of fun, we deliver high- quality home furnishings that are expertly designed, responsibly sourced...join our team as an Assistant Store Leader - Customer Experience & Outreach. Determined and motivating, Assistant Store… more
- SHI (Richmond, VA)
- …for improved service relationships. + Oversee servicedelivery operations, ensuring high- quality service and customer satisfaction through implementing ... Delivery Manager is responsible for the day-to-day management of customer service delivery and ensuring a high...needed to work efficiently, meet their deadlines, and provide quality service . **Responsibilities:** _Include, but not limited… more
- Michaels (Colonial Heights, VA)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service . + Assist Store Manager in leading and managing ... onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor...Manager only, responsibilities also include: leading the delivery of high- quality custom framing solutions to our customers on time… more
- DISH Network (Richmond, VA)
- …training and future development + Demonstrating and coaching behaviors that ensure quality customer service + Training existing Installers/Technicians on ... with strong problem-solving abilities, excellent interpersonal skills, and a customer service focus. As a **Field ...and technologies + Conducting on-site inspections to evaluate and coach team members regarding quality service… more
- The ODP Corporation (Midlothian, VA)
- …Print Manager should be passionate about print services, delivering exceptional customer service , driving operational excellence, and developing a ... + Act as a role model for delivering exceptional customer service and product expertise. + **Leadership...training sessions on the business model and the holistic service offering for clients/customers. + Observe, coach ,… more
- SHI (Richmond, VA)
- …and application development. + Drive continuous improvement initiatives to optimize Azure service delivery and enhance customer satisfaction. + Lead the ... maintains a deep understanding of industry trends and emerging Azure services. + ** Customer Engagement & Azure Solution Delivery:** + Act as a trusted advisor to… more
- Signet Jewelers (Colonial Heights, VA)
- … customer issues within established parameters and drives a high level of customer service through follow-up and customer outreach Compiles and follows ... and development in the areas of operations, sales techniques, customer service , product knowledge, inventory control and...customer traffic, proper store coverage and time to coach , train and develop your team. Typical hours should… more
- The ODP Corporation (Midlothian, VA)
- …development of associates. + Act as a role model for delivering exceptional customer service and product expertise. + **Operational Efficiency:** + Process ... associates. + Facilitate training sessions on the business model and the holistic service offering for clients/customers. + Observe, coach , and provide feedback… more
- ChenMed (Richmond, VA)
- …center operations, which may include but is not limited to: clinical quality , compliance, human resources, patient experience and direct team member supervision. The ... DUTIES/RESPONSIBILITIES:** + Collaborates with Center and Divisional leaders to provide VIP service to patients, family members and staff. + In partnership with… more
- TD Bank (Richmond, VA)
- …in syndicated loans ** Customer Accountabilities:** + Understands and supports the Bank's Customer Service Strategy + Considers the impact of decisions on the ... customer experiences - Provide the highest level of Customer service when dealing with internal partners,...- WOW at every opportunity + Leads and models quality service delivery at every interaction +… more
- Capital One (Richmond, VA)
- …for leadership and non-leadership audiences + 2+ years of call center experience or customer service experience **At this time, Capital One will not sponsor a ... Senior Associate, Process Manager (Work from Home) Decision Quality is seeking a leader who is passionate...the right to ask the agent to upgrade internet service to ensure a good customer experience.… more
- Walgreens (Midlothian, VA)
- …questions to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive ... supports the pharmacy manager in analyzing performance data including pharmacy financial, customer service , and implementation of procedures for pharmacy asset… more
- Sharecare (Richmond, VA)
- …client relationships and assisting in assessing potential growth areas **Primary Customer Service Responsibilities** + Assist in strengthening existing client ... while prioritizing and meeting deadlines + Superior communication skills + Outstanding customer service with strong negotiation skills + Detail oriented, with… more
- Compass Group, North America (Richmond, VA)
- …and develops strategies to improve the department's financial performance. Ensuring Exceptional Customer Service : + Understand the client's business model to ... dining experiences for over a century. Embedded in our culture, we deliver exceptional service and aim to be the best part of someone's day. The commitment of… more
- Pearl Interactive Network (Richmond, VA)
- …Supervisor** **(CCS)** is responsible for providing supervision and leadership to Customer Service Representatives (CSRs), to meet program objectives and ... customer service level agreements. **Operating Hours:** 8 am - 8...provided. **Essential Duties and Responsibilities:** + Supervise, develop, and coach CSRs to ensure productivity, quality , attendance,… more