- Koniag Government Services (Washington, DC)
- Help Desk Specialist Washington, DC, USA Req #645 Wednesday, July 2, 2025 **Koniag Management Solutions** , a Koniag Government Services company, is seeking ... a Help Desk Specialist with a Top-Secret clearance with the ability to obtain a SCI to support **KMS** and our government customer in Washington, DC. _This… more
- CGI Technologies and Solutions, Inc. (Washington, DC)
- ** Help Desk Specialist TS/SCI with Poly REQUIRED** **Category:** Service Desk / End User Services **Main location:** United States, District of Columbia, ... Washington **Position ID:** J0725-0590 **Employment Type:** Full Time **Position Description:** Help Desk Specialist , Senior Active TS/SCI with Poly REQUIRED… more
- Kaizen Approach, Inc (Linthicum, MD)
- …impact with a company that values your technical ambition? We are seeking a Help Desk Specialist to support our mission-focused customer by providing ... and GOTS applications + Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories and virtual resources… more
- TEKsystems (Odenton, MD)
- …for PC, server, mainframe applications and hardware. -Handles problem that the first-tier of help desk support is unable to resolve. -May interact with network ... Level II certification + TS/SCI clearance + Fully on-site Top Skills Help desk support, Customer service, Technical support, Troubleshooting, Help desk… more
- Tesla Laboratories. Inc. (Washington, DC)
- …similar certifications desired + Experience with using ITSM Tools such as Ivanti or Remedy Help Desk is a plus + Azure VDI, Citrix experience preferred + ... with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include...requests for IT support as part of a Service Desk operation + Ensure all time reporting and other… more
- Amentum (Washington, DC)
- …and resolve technical problems. You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved ... As a Top Secret cleared Service Desk Support Specialist for this program,...ensure a timely resolution. Ensures that all phases of help desk support are properly coordinated, monitored,… more
- Amentum (Washington, DC)
- …and resolve technical problems. You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved ... As a Top Secret cleared Service Desk Support Specialist for this program,...ensure a timely resolution. Ensures that all phases of help desk support are properly coordinated, monitored,… more
- HarmonyTech (Washington, DC)
- …but not limited to M365, AWS, and Google platforms. + Deliver comprehensive help desk support for IT hardware, software systems, and applications, ensuring ... and manage all incoming calls and support requests using help desk software, adhering to established procedures...of 5 years of experience as an Enterprise Service Desk Specialist or in a similar role.… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Hardware,Information Technology (IT),Remote Access,Remote ... + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Transform technology into opportunity as an Information… more
- Diversified (Washington, DC)
- …environments, and is passionate about the competitive gaming ecosystem. Key Responsibilities 1. IT Help Desk & End-User Support (Primary when no events) + Serve ... capable and versatile IT Support Technician & eSports Event Specialist to join our growing team. This hybrid role...the first point of contact for technical assistance via help desk tickets, phone, email, or in-person… more
- Administrative Office of the US Courts (Washington, DC)
- Summary The Information Technology Specialist position is in the Administrative Office of the US Courts, Department of Program Services, Case Management Systems ... defenders, and other external stakeholders. Responsibilities The Information Technology Specialist leads case management modernization (CMM) As operations lead, the… more
- Koniag Government Services (Washington, DC)
- …new environments and implementation of new methodologies. + Effective utilization of a Help Desk ticketing system and customer problem escalation and resolution ... Information Technology Support Specialist Level I Washington, DC, USA Req #342...+ Provide customer (end-user) support to IT users branch-wide; help develop customer support policies, procedures, and standards. +… more
- Koniag Government Services (Washington, DC)
- …new environments and implementation of new methodologies. * Effective utilization of a Help Desk ticketing system and customer problem escalation and resolution ... Information Technology Support Specialist Level II Washington, DC, USA Req #337...* Provide customer (end-user) support to IT users branch-wide; help develop customer support policies, procedures, and standards. *… more
- Koniag Government Services (Washington, DC)
- …new environments and implementation of new methodologies. * Effective utilization of a Help Desk ticketing system and customer problem escalation and resolution ... Information Technology Support Specialist Level IV Washington, DC, USA Req #335...* Provide customer (end-user) support to IT users branch-wide; help develop customer support policies, procedures, and standards. *… more
- TEKsystems (Washington, DC)
- …Skills Customer service, Desktop, Support, Troubleshooting, Hardware, technical support, Office 365, Help desk support, Service desk , Application support, ... Ticketing system, Phone support, Active directory, Help desk , Windows Top Skills Details Desktop,Support,Troubleshooting,Hardware Additional Skills &… more
- Koniag Government Services (Washington, DC)
- …new environments and implementation of new methodologies. + Effective utilization of a Help Desk ticketing system and customer problem escalation and resolution ... Information Technology Support Specialist Level III Washington, DC, USA Req #340...+ Provide customer (end-user) support to IT users branch-wide; help develop customer support policies, procedures, and standards. +… more
- Prime Therapeutics (Washington, DC)
- Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every ... decision we make. **Job Posting Title** Medication Therapy Management (MTM) Specialist - Remote **Job Description** The Senior Medication Therapy Management (MTM)… more
- NCR VOYIX (Annapolis, MD)
- …institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers' technology systems. Our customers are ... your local favorite around the corner. Title: Senior Tech Specialist Location: MARYLAND, VIRTUAL Position Summary: This position is...QUALIFICATIONS: + Previous experience working on an IT Service Desk supporting 500+ customers + 5+ years of IT… more
- Amentum (Washington, DC)
- …evolving user base requirements * Track and manage operational metrics * Provide help desk support for critical and non-critical user tickets **Requirements:** * ... As a Top Secret cleared Information Systems Training Specialist for this program, you will be working in an organization that's mission is to develop and operate the… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Senior Computer User Support Specialist to support our USSS Network Operations and Security Center (NOSC) proposal. ... **Qualifications** + Bachelor's with 5-8 years of IT Service Desk support experience (or commensurate experience) + Clearance Required:...can't do it alone. We need great people to help us do great things - for our customers,… more