- General Dynamics Information Technology (Fort Meade, MD)
- …7 + years of related experience **US Citizenship Required:** Yes **Job Description:** ** Help Desk Support Service Specialist - Intermediate** ... **- TS/SCI** **required** Transform technology into opportunity as a ** Help Desk Support Service Specialist - Intermediate** with GDIT. A career in… more
- CACI International (Bethesda, MD)
- …+ TS/SCI clearance with poly + In-depth experience and knowledge of Help Desk support and IT Service Management + Demonstrated experience with providing ... Team! You will lead a distributed help desk team which provides application support services...as focal point for customer concerns + Deliver IT Service Management support for applications over multiple… more
- General Dynamics Information Technology (Washington, DC)
- …**Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Customer Service , Help Desk Support ,Information Technology (IT) ... Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support to our… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …SCI + Polygraph **Job Family:** Help Desk **Skills:** Customer Service , Help Desk Support ,Troubleshooting **Certifications:** Security+, CE - ... 1 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Transform technology into opportunity as a Help… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …SCI + Polygraph **Job Family:** Help Desk **Skills:** Customer Service , Help Desk Support ,Troubleshooting **Certifications:** Security+, CE - ... 2 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician III - SWINGS- 1400 to 2200 Transform technology… more
- TEKsystems (Washington, DC)
- …be able to lift 50 pounds* Strong customer- service orientation* Skills: Mobility, Wireless, Support , Desktop, Help desk , Customer service , Technical ... support , Troubleshooting Top Skills Details: Mobility,Wireless, Support ,Desktop, Help desk ,Customer service ,Technical support Additional Skills &… more
- MSys Inc. (Hanover, MD)
- Job summary: Title: Service Desk and Desktop/Field Support - Onsite Location: Hanover, MD, USA Length and terms: Long term - W2 or C2C Position created on ... year with multiyear extensions Onsite need 3 verifiable references. Service Desk and Desktop/Field Support ...His/her contact email is ###@msysinc.com Our recruiters will be more than happy to help you to get this… more
- Sunrun (Washington, DC)
- …or non-existent + Keep logs on what requires changes + Develop and enhance the Service Desk tools increasing support of the business needs and addressing ... awareness of emerging products, services, protocols and standards in support of service desk technology...Certificate + 10 or more years' experience as a Help Desk / desktop support … more
- ManTech (Glen Burnie, MD)
- …Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** **Tier 1 Help Desk Support Services Specialist** to join our team ... + May provide training and guidance to more junior help desk personnel. + Provides resolutions to...knowledge base articles. + Providing phone, email, chat, and Service - Desk support for end users… more
- ManTech (Washington, DC)
- …opportunities for advancement. Currently, **ManTech** is seeking a motivated, career and customer-oriented ** Help Desk Support Specialist** to join our team ... to the appropriate internal team, analyzing and recommending process improvements in the help desk functional environment. + Use their knowledge and ability to… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …The Help Desk Specialist shall provide full- service , Tier I help desk support including: + Provide remote technical assistance and support ... (http://maps.google.com/maps?q=Washington+DC) Description RDTS is seeking a cleared Tier I Help Desk Specialist to support ...etiquette in responding to customer calls or inquiries for service and support . + Demonstrate strong attention… more
- ManTech (Washington, DC)
- …opportunities for advancement. Currently, **ManTech** is seeking a motivated, career and customer-oriented ** Help Desk Manager III** to join our team in the ... but are not limited to: ** + Directs the Help Desk Team to meet specific customer...enhance excellence in communication, and monitor the level of service delivery to determine areas of performance in need… more
- General Dynamics Information Technology (Washington, DC)
- … Desk Deputy Program Manage will work closely with the Program Manager support Service Desk operations and strategy. Responsibilities include, but are ... people are our differentiator. As a Service Desk Deputy Program Manager you will help ...not limited to: + Provide program support as a Service Desk … more
- General Dynamics Information Technology (Washington, DC)
- …grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Program Manager you will help ensure today is safe and tomorrow is ... SERVICE DESK PROGRAM MANAGER WILL MAKE AN IMPACT + Provide program support as a Service Desk Supervisor + Supervise 45 Service Desk … more
- CACI International (Bethesda, MD)
- …identify and correct core problem + Providing Tier 1-4 support : + Tier 1 basic help desk resolution and service delivery. + Tier 2 in-depth technical ... Travel: None * * * CACI is seeking a Help Desk Support to join...* * CACI is seeking a Help Desk Support to join Our Luke Team!...support . + Tier 3 expert product and service support . + Tier 4 outside … more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Tier 1 Help Desk Support Services SME** to join our team in ... the Herndon, VA. This position supports a 24/7/365 service center. You will have the option of 2nd...+ May provide training and guidance to more junior help desk personnel. + Provides resolutions to… more
- Themis Insight (Columbia, MD)
- …and Private, Civilian and Military expertise to every case. We are hiring a Customer Support Consultant ( Help Desk ) to work in Columbia, MD. Position ... resolutions + Supporting configuration management process + Providing functional support for deployment activities + Developing test scripts and...3 years of experience in a Government-facing functional, customer service , or help desk role… more
- COMSO, Inc (Fort Meade, MD)
- …. + Work with a small team providing service availability monitoring and help desk support for internet-like collaboration services hosted on a ... week, 10 hour a day Shift (0600 - 2200) Help Desk support as defined...and status monitoring, and taking appropriate measures when a service outage occurs. Utilize SOPs to perform basic troubleshooting… more
- Westat (Rockville, MD)
- **27086BR** **Job Title:** Experienced Ed Studies Help Desk (Hourly) **Location:** MD - Rockville **Job Description:** Westat is currently seeking experienced ... help desk agents to work 40 hours per week, Monday to Friday (7:00am - 8:00pm) to support our field interviewers and respondents with research surveys for our… more
- General Dynamics Information Technology (Beltsville, MD)
- …of improving how agencies operate. Our work depends on a Technical Help Desk Professional joining our team to support Department of State (DoS) activities at ... Be Able to Obtain:** Top Secret **Job Family:** SCA **Skills:** Problem Resolution, Service Desk (Inactive),Technical Helpdesk **Experience:** 5 + years of… more