- RightDirection Technology Solutions LLC (Washington, DC)
- Help Desk Tier I Specialist - Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description RDTS is seeking a cleared Tier I ... Help Desk Specialist - Dept of State The Help Desk Specialist shall provide full-service, Tier I help desk support including: +… more
- RightDirection Technology Solutions LLC (Washington, DC)
- Help Desk Tier II Desktop Specialist - Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description The Help Desk Tier II ... Desktop Specialist shall support the HR Help Desk at the US Dept of...with office moves, and other related help desk duties. + Occasionally assist Tier I… more
- ManTech (Glen Burnie, MD)
- …Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** ** Tier 1 Help Desk Support Services Specialist ** to join our team in ... + May provide training and guidance to more junior help desk personnel. + Provides resolutions to...call or ticket to the appropriate queue/group for resolution ( Tier 2, Account Administration, Mobile Support, Asset Management, Training… more
- Leidos (Rockville, MD)
- …Support to the NRC's user community. All assistance is provided via phone, and the help desk specialist will troubleshoot access issues such as password ... an impact!! Leidos currently has an opening for a Help Desk Analyst ( Tier 1)....Microsoft Office Suite, Windows 7/10, printers and networks. The help desk specialist will be… more
- NuAxis Innovations (Washington, DC)
- ** Help Desk Specialist II**...Tier I support **Essential Functions:** + Provide onsite desk -side and remote technical support. The onsite support may ... team NOW!.We are currently seeking a talented and motivated ** Help Desk Specialist II** for...contribute to deliverables and performance metrics where applicable. The Tier II support is involved in resolving complex issues,… more
- General Dynamics Information Technology (Fort Meade, MD)
- …10 + years of related experience **US Citizenship Required:** Yes **Job Description:** ** Help Desk Support Service Specialist ** **- Senior** **- TS/SCI** ... **required** Transform technology into opportunity as a ** Help Desk Support Service Specialist **...applications, and hardware. + Handles problems that the first- tier of help desk support… more
- CACI International (Bethesda, MD)
- Help Desk Specialist SME Job Category: Information...core problem + Providing Tier 1-4 support: + Tier 1 basic help desk resolution and ... Travel: None * * * CACI is seeking a Help Desk Support to join Our Luke...+ Tier 2 in-depth technical support. + Tier 3 expert product and service support. + … more
- Kaizen Approach, Inc (Annapolis Junction, MD)
- …experienced Help Desk Specialist to provide 24x7 Help Desk support as defined by first response/ Tier 1/Level 1 support. You will provide phone ... lowest level of support + Experience in receiving, triage and route tickets to Tier 2 Help Desk according and compile and organize data for monthly status… more
- CACI International (Washington, DC)
- VIP Support Specialist Tier 2 Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: ... * CACI has an immediate opening for VIP Support Specialist ( Tier II), who will be responsible...the JSP Core Build + Tracking, diagnosing, and coordinating help desk support for, and assisting in… more
- Kaizen Approach, Inc (Linthicum, MD)
- …with a company who values your contributions? We are currently looking to hire a Help Desk Specialist to support our very mission-focused customer. In this ... COTS and GOTS applications + Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories and… more
- ManTech (Washington, DC)
- …opportunities for advancement. Currently, **ManTech** is seeking a motivated, career and customer-oriented ** Help Desk Support Specialist ** to join our team ... internal team, analyzing and recommending process improvements in the help desk functional environment. + Use their...resolution of complex issues with remote staff and internal Tier 3 Technicians. **Basic Qualifications:** + 2 Years of… more
- Stratus Solutions (Linthicum Heights, MD)
- …to fulfill their true potential. A day in the life: Provides 24x7 Help Desk support as defined by first response/ Tier 1/Level 1 support. Provides phone and ... you must have): * Active TS/SCI w/ Polygraph Clearance * Five(5) years of Help Desk experience with a Bachelor's Degree in a Business, Technical or Math related… more
- Insight Global (Washington, DC)
- Job Description The Help Desk Specialist will provide support for 5,000+ end users. Responsibilities * Answer phone, retrieve email and voicemail messages ... Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements * 2 years of help desk experience * Very good troubleshooting and… more
- COMSO, Inc (Fort Meade, MD)
- …for the requesting organization + Responsible for attending meetings that affect Help Desk Process and procedures + Effectively communicate ticket follow-ups, ... Customer Support Specialist I (TS/SCI w/ Polygraph) Fort Meade, MD...Primary responsibility is to provide first contact resolution for Tier 1 (Service Desk ) and Tier… more
- NuAxis Innovations (Washington, DC)
- …through tracking systems to ensure a timely resolution. (ie: ITSM tool- CA Service Desk , SharePoint, etc.) + Provides targeted TIER 2 Support for applications ... Deployment Team: Imaging, installations, problem resolution, configuration (hardware/software), and Desk Side Support. The Technician will perform diagnostics and… more