- HarmonyTech (Washington, DC)
- HarmonyTech Inc. is seeking a highly skilled and experienced Helpdesk Specialist to join our dynamic IT team. As a Helpdesk Specialist , you will be ... 5 years of experience as an Enterprise Service Desk Specialist or in a similar role. + Experience supporting...in a similar role. + Experience supporting IT operations helpdesk in complex environments. + Experience providing help desk… more
- NCR VOYIX (Annapolis, MD)
- …world to your local favorite around the corner. Title: Senior Tech Specialist Location: MARYLAND, VIRTUAL Position Summary: This position is responsible for ... adhere to the contractual SLAs + Monitor and analyze Helpdesk entries to ensure client needs are properly met...customer requirements + Answer incoming phone calls and monitor helpdesk phone queues for customer support and troubleshooting. BASIC… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …**Public Trust/Other Required:** None **Job Family:** Systems Specialist **Skills:** Remote Access,Remote Support,Troubleshooting **Certifications:** Comp TIA ... of related experience **US Citizenship Required:** Yes **Job Description:** Systems Specialist Senior Transform technology into opportunity as a Systems … more
- US Courts (Washington, DC)
- Summary The Office 365 Support Specialist (Applications Support Specialist ) position is in the Information Technology Office (ITO) and reports to the IT Support ... delivering excellence in customer service. Responsibilities The Office 365 Support Specialist (Applications Support Specialist ) will focus on SharePoint Online,… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …**Public Trust/Other Required:** None **Job Family:** Systems Specialist **Skills:** Computer Hardware,Remote Access,Remote Support **Certifications:** CompTIA ... **Job Description:** Transform technology into opportunity as an Information Technology Support Specialist with GDIT. A career in enterprise IT means connecting and… more
- Censeo Consulting Group (Washington, DC)
- Training & Technology Specialist - Records Management The Position: We are looking for creative, tech-savvy professionals with experience in SharePoint development, ... for a high-impact federal initiative. The Records Management Training & Technology Specialist will play a key role in designing and delivering engaging, compliant… more
- Axxum Technologies (Rockville, MD)
- Service Desk Specialist - Rockville, MD - Hybrid + Technical Support: Provide Tier II level support for Windows OS, networking, printers, connectivity issues, and ... into the cloud environment. + Ticket Management: Respond to and resolve escalated helpdesk tickets from Tier I, ensuring timely and accurate problem resolution. +… more
- TEKsystems (Rockville, MD)
- …as the escalation line of support for complex IT support issues from helpdesk staff, employees, and team members -Monitors, manages, and tests desktop system backups ... -Processes new hires, employee changes, and separations including network and telephone account creations/modifications and coordination of equipment configuration and installation -Receives and tracks hardware assets according to policy and process equipment… more