- TEKsystems (Washington, DC)
- …Role Priority #1 Overall site leadership and field support accountability: Customer Service /Customer 1st Role Priority #2 Windows 10 Deskside Support to C Level ... -LAN/Networking support in a corporate environment * Excellent customer service experience * Resource must have previous healthcare/clinical environment experience.… more
- Fannie Mae (Washington, DC)
- …regulated industry (finance, healthcare, government, etc.). *End User Services - IT Service Delivery - Senior Manager * *Target Pay Range: $152,000 - ... related field. * Strong expertise in Microsoft 365 governance, end-user computing, IT service management (ITSM), and digital collaboration platforms. *… more
- Diversified (Washington, DC)
- …DREAM IT , YOU CAN DO IT AT DIVERSIFIED. Job Summary: The Service Delivery Manager , Media is responsible for leading and delivering high-quality, ... media, studio, live production and broadcast operations. This role oversees day-to-day service delivery , team management, and client relationships for a… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** Yes **Job Description:** At GDIT, people are our differentiator. As an Enterprise IT Infrastructure Delivery Manager you will help ensure today ... Required:** None **Job Family:** Program Management **Skills:** Change Management,Problem Solving, Service Delivery **Experience:** 10 + years of...is smarter. So what is required of the Enterprise IT Infrastructure Delivery Manager on… more
- GovCIO (Bethesda, MD)
- **Overview** GovCIO is currently hiring for an Operations/Customer Service Delivery Manager for our NIH-CIT proposal. This position will be located in ... $144,497.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5787/operations-customer- service - delivery - manager /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-MD-Bethesda_ **ID**… more
- Xerox (Columbia, MD)
- Service Delivery Manager - Baltimore,...a large organization. + Strong background and skills in IT a plus. + Recent P&L management experience or ... Xerox, we make work, work. Learn more about us at www.xerox.com . **Scope:** The Service Delivery Manager position has a key role in service delivery… more
- CACI International (Washington, DC)
- …team structure; measures effectiveness using detailed performance metrics where practical + Champions IT /IM service delivery standards and values across the ... across strategic goals and efficiency requirements and initiatives IAW the IT Service Management standards (DoDI 8440.01 DoD Information Technology… more
- SHI (Washington, DC)
- …you need to thrive - in our offices or yours.** **Job Summary** The Service Delivery Manager supports our Managed Services Expert Support customers. ... proud to be a $15 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely...The Service Delivery Manager is responsible...The Service Delivery Manager is responsible for the day-to-day… more
- Koniag Government Services (Washington, DC)
- …our customers through solution-oriented business partnerships and a commitment to exceptional service delivery . We ensure long-term success with a continuous ... IT Program Manager Washington, DC, USA...liaison between the government customer and contractor staff, ensuring delivery excellence across multiple concurrent projects. Key responsibilities include:… more
- CACI International (Washington, DC)
- …team structure; measures effectiveness using detailed performance metrics where practical + Champions IT /IM service delivery standards and values across the ... IT Systems Engineering Manager Job Category:...team compliance with enterprise vision and governance policies/procedures/regulations, schedules, service delivery quality, and stakeholder engagement plans/actions… more
- BOOZ, ALLEN & HAMILTON, INC. (Washington, DC)
- IT Project and Program Manager The Opportunity:...on IT engineering efforts + Knowledge of IT Service Management ( ITSM ) technical concepts, ... ) underpins the mission? We are looking for an IT Project and Program Manager who can...IT project management and engineering to support the delivery of highly technical program goals at the scale… more
- Deloitte (Baltimore, MD)
- As a Manager in the Deloitte Technology-US (DT-US) Office of the CIO (OCIO) PMO team, you will play a key role in leveraging leading program and project management ... practices and methodologies to enable world-class delivery of our major internal technology programs. The DT-US PMO team is part of the Office of CIO (OCIO) and… more
- Transdev (Baltimore, MD)
- IT Manager Transdev in Baltimore, MD (Charm City Circulator)isseeking a skilled and proactive IT Manager to lead the technology operations for our ... fixed-route bus system. The IT Manager will oversee all transit-related technology...real-time passenger information, vehicle tracking, passenger counters), ensuring reliable service delivery , system integrity, and ongoing technical… more
- Howard University Hospital (Washington, DC)
- …and efficient field operations. Support the hospital s infrastructure strategy and service delivery standards. Help develop long-term infrastructure plans and ... patient outcomes. Howard University Hospital seeks to hire an IT Infrastructure Manager who will embrace our...needs. Monitor service level agreements and key service delivery performance indicators or metrics, and… more
- Amentum (Washington, DC)
- …directing, coordinating, and managing proposed methodologies and approach for large scale Enterprise IT Service Delivery and Management Program with multiple ... Job Description Transformative IT Program Manager Amentum is a...(within the last seven years) managing large scale Enterprise IT Service Delivery and Management… more
- Amentum (Washington, DC)
- Job Description IT Operations Manager Amentum is a...will perform the following duties:** + Responsible for the delivery of IT service and ... USACE operations and ensure its alignment with ITIL approaches. + Identifies IT operational requirements + Provides day-to-day leadership and quality control +… more
- BLN24 (Washington, DC)
- Job Title: IT Project Manager About Us: We find strength in teamwork-a better you is a better us BLN24 is an award-winning Management Consulting Firm that ... Government in successfully achieving their mission and goals. Our service and solutions delivery start with understanding...deployments. Job Description: BLN24 is seeking a highly skilled IT Project Manager with demonstrated experience in… more
- IBM (Washington, DC)
- …a high-performing team: Cultivating teamwork and problem-solving while working under delivery expectations and deadlines. *Empathy and Service Skills: ... impact the world around us. **Your role and responsibilities** As a successful Project Manager in Technology Expert Labs, you will lead a team of technical experts… more
- CareFirst (Baltimore, MD)
- …vendor specific blockers during execution. Define, develop and articulate different delivery and resource management methodologies of projects based on the ... from planning, testing, and quality assurance to implementation. Ensure adherence to IT best practices and the organizations SDLC. Make appropriate team assignments… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …other documents to support preparation for review boards as required to ensure service delivery and operational support + Providing analysis and recommendations ... requires the expertise of a talented and experienced Project Manager Lead to assist in the direction and management...documents to ensure alignment with plans and directives for delivery of IT solutions across the DOD… more