- Cayuse Holdings (Washington, DC)
- …of today's competitive landscape and unlock new opportunities for growth and innovation. The IT Service Desk Supervisor provides customer service ... A+, ITIL, Microsoft Certified Professional) + Service Desk or Customer Service experience. + Experience with ServiceNow IT Service Management System… more
- Sage Hospitality Group (Baltimore, MD)
- …hotel information and guest concerns. **Responsibilities** + Supervise the operations of the front desk to ensure an optimal level of service and hospitality is ... of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation. +...maintain a high level of customer satisfaction and quality service . + Completes established check-in procedures for arriving guests… more
- Dataprise (Rockville, MD)
- About the role: Service Desk Engineers work as part of our Technical Engineering Center (TEC) in providing remote technical support to Dataprise customers in a ... Provide first contact support of incoming requests to the Service Desk via telephone, web portal, email,...working with external clients in the Managed Services or IT Services industry. + Stellar written/verbal communication and customer… more
- Sage Hospitality Group (Washington, DC)
- …School diploma or equivalent **Experience** Minimum two years previous experience as a front desk supervisor or minimum of four years front office experience in ... Ensures an efficient guest registration, check out and telephone service . Ensures front desk agents are completed in accordance to established policies and… more
- Navy Exchange Services (NEX) (Washington, DC)
- Title: NAVY LODGE GUEST SERVICE REP SUPERVISOR (FULL TIME) Location: United States-District of Columbia-Washington Job Number: 240000NM Job Summary: Supervises ... implement correction actions. Duties and Responsibilities: Responsible for Navy Lodge front desk operations to include lobby appearance guest service office… more
- Export-Import Bank of the United States (Washington, DC)
- …and schedules work to be accomplished by the contractors who configure computers, IT devices (eg, printers, scanners, mobile devices, desk phones, etc.); ensures ... a Contracting Officer Representative (COR) or Technical Point of Contact (TPOC) for IT Help Desk , End-User Support, Asset Management, Experience in Network,… more
- Navy Exchange Services (NEX) (Washington, DC)
- …requests as needed and resolving issues that may arise. Responsible for front desk operations lobby appearance guest service related office operations and the ... Title: GUEST SERVICE REPRESENTATIVE II - PART TIME Location: United...with program policy and refers unusual issues to immediate supervisor for assistance and or resolution. Utilizes judgment and… more
- Sage Hospitality Group (Washington, DC)
- …School diploma or equivalent **Experience** Minimum two years previous experience as a front desk supervisor or minimum of four years front office experience in ... service . + Control cash transactions at the front desk and maintain complete responsibility for personal bank as...that will help them provide our guests with quality service . Make sure all Front Desk Associates… more
- Leidos (Washington, DC)
- …**Preferred Qualifications:** + Active Computing Environment (MTA/MCSA-Win 10). + Comprehensive knowledge of IT service desk requirements with the ability to ... assigned by the Site Lead. + Interact daily with supervisor , peers, and customers and provide polite and friendly...IT hardware troubleshooting skills. + Experience with Microsoft Service Manager ticketing system. + Current DoD IAT at… more
- SAIC (Washington, DC)
- …degree & 6+ years of experience OR Bachelor's degree & 2+ years of Help/ Service Desk experience (preferably in a DoD environment). Additional training, technical ... within agreed upon Service Level Agreement parameters. + Interacts daily with supervisor , peer groups and customers in order to manage work flow in timely and… more
- Leader Communications Inc. (Washington, DC)
- …with other IRS troubleshooting entities Coordinate with support personnel throughout the IT organization guided by the network Service Level Agreements (SLAs) ... Program Managers + Helps support the following Unified Communications (UC) service applications and equipment using the Information Technology Infrastructure (ITIL)… more
- ProSphere Tek (Landover, MD)
- …federal government client(s) strongly preferred. + 1-2 years of practical work experience providing general IT support / Help Desk Tiers 1 and 2 + 1-2 years of ... PSI-PST is seeking a Desktop Technician. The Technician will provide routine IT customer support in both administrative and technical areas including user… more
- Kimpton Hotels & Restaurants (Washington, DC)
- …You'll Do** Maintain cleanliness and appearance of the hotel, all the while providing amazing service to our guests along the way. Act as an advocate for the hotel, ... maintain complimentary hotel lobby functions including the morning coffee service and nightly concierge events. + Deliver housekeeping items...etc.) to guest rooms upon request from the front desk . + Get assignments, keys, pager, and special guest… more
- Lutheran Immigration and Refugee Service (Baltimore, MD)
- …program services, and training needs and implement recommendations for effective quality service delivery. This position will provide backup and support to the ... Global Refuge, formerly known as Lutheran Immigration and Refugee Service (LIRS), is a nonprofit serving newcomers seeking safety,...practices, as well as Federal obligations. + Provide ongoing desk and onsite monitoring to Foster Care Partners to… more
- Lutheran Immigration and Refugee Service (Baltimore, MD)
- …knowledge management. Global Refuge, formerly known as Lutheran Immigration and Refugee Service (LIRS), is a nonprofit serving newcomers seeking safety, support, and ... issues as presented by the affiliates' staff, Refugee Agencies (RA), partners, service providers, and stakeholders as required by DoS and Global Refuge guidelines.… more
- Johns Hopkins University (Baltimore, MD)
- …team player. The candidate will be organized and provide an excellent customer service experience. Attention to detail, customer service focus, and positive work ... duties and overtime. The position reports to the OIT Technical Support Supervisor . **Specific Duties & Responsibilities** + Provide end-user support and serve as… more
- AECOM (Washington, DC)
- …projects. After a successful onboarding period (estimated 3-9 months), and with their supervisor 's approval, the Team Member will have flexibility to set their own ... accordance with AECOM policy. Initial Responsibility: Our Team administers and provides help desk functions for the operation and sustainment of a database to track… more