- EY (Washington, DC)
- …minimal supervision, provides after-hours service for escalated issues from the Service Desk , Team Lead or wavespace stakeholder Maintain a thorough ... we're counting on your unique voice and perspective to help EY become even better, too. Join us and...role, they should be able to deliver quality client service , be equipped with appropriate knowledge and be well-versed… more
- General Dynamics Information Technology (Washington, DC)
- …Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Customer Service , Help Desk Support,Information Technology (IT) Support ... Citizenship Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class… more
- Government National Mortgage Association (Ginnie Mae) (Washington, DC)
- …industry; AND - Analyzing and recommending policies, procedures or products to enhance existing service desk / help desk programs; AND - Overseeing ... on open period, eligibility, and how to apply. Responsibilities As a Service Desk Coordinator, you will: -Be responsible for coordinating activities and services… more
- CAI (Annapolis, MD)
- …R2366 **Employment type:** Full time **Worksite flexibility:** Onsite **Job Summary** We are seeking a Service Desk Analyst to perform help desk support ... and wide area network. **Job Description** **Job Profile Summary** We are seeking a Service Desk Analyst to perform help desk support while planning,… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …**Clearance Level Must Be Able to Obtain:** Top Secret SCI + Polygraph **Job Family:** Help Desk **Skills:** Customer Service , Help Desk ... 1 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Transform technology into opportunity as a Help… more
- General Dynamics Information Technology (Fort Meade, MD)
- …10 + years of related experience **US Citizenship Required:** Yes **Job Description:** ** Help Desk Support Service Specialist** **- Senior** **- TS/SCI** ... **required** Transform technology into opportunity as a ** Help Desk Support Service Specialist** **- Senior** with GDIT. A career in enterprise IT means… more
- NuAxis Innovations (Washington, DC)
- ** Help Desk Specialist II** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make ... team NOW!.We are currently seeking a talented and motivated ** Help Desk Specialist II** for a Full-Time...Specialist II** for a Full-Time position. **Job Summary:** The Service Desk Specialist must possess and apply… more
- Indigo IT, LLC (Washington, DC)
- Help Desk Specialist Washington, DC SUMMARY: Founded in 2001, Indigo IT is an award winning information technology consulting and services company. We are a ... in the field - come join us today! The Help Desk Specialist serves as a member...of remote access software + Working knowledge of industry Service Desk processes and software + Familiarity… more
- General Dynamics Information Technology (Washington, DC)
- …grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Deputy Program Manager you will help ensure today is safe and tomorrow is ... Job Description Seize your opportunity to make a personal impact as a Service Desk Deputy Program Manager. GDIT is your place to make meaningful contributions to… more
- General Dynamics Information Technology (Washington, DC)
- …grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Program Manager you will help ensure today is safe and tomorrow is ... **Job Description:** Seize your opportunity to make a personal impact as a Service Desk Program Manager. GDIT is your place to make meaningful contributions to… more
- Censeo Consulting Group (Washington, DC)
- Help Desk Analyst (Salesforce) The Company: Censeo Consulting Group is a top Washington DC based management consulting firm dedicated to helping public sector ... problems and guide them towards operational success. As a Help Desk Analyst (Salesforce) with Censeo, you...familiarity with various Salesforce products such as Sales Cloud, Service Cloud, Marketing Cloud, and Community Cloud + Ability… more
- ManTech (Washington, DC)
- …opportunities for advancement. Currently, **ManTech** is seeking a motivated, career and customer-oriented ** Help Desk Manager III** to join our team in the ... but are not limited to: ** + Directs the Help Desk Team to meet specific customer...enhance excellence in communication, and monitor the level of service delivery to determine areas of performance in need… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …onsite in DC). Requirements GTM Help Desk Specialist - Dept of State The Help Desk Specialist shall provide full- service , Tier I help desk ... Help Desk Tier I Specialist -... Help Desk Tier I Specialist - Cleared Washington, DC...+ Log all request into the Government tracking system ( Service Now). + Add new users to the network… more
- General Dynamics Information Technology (Washington, DC)
- …team to HOW A PROGRAM MANAGER WILL MAKE AN IMPACT + Provide program support as a Service Desk Supervisor + Supervise 45 Service Desk Technicians Tier 1 ... are our differentiator. As a Program Manager you will help ensure today is safe and tomorrow is smarter....1.5. + Responsible for the daily operation of the Service Desk team + Manage the daily… more
- CACI International (Bethesda, MD)
- …relevant experience. + TS/SCI clearance with poly + In-depth experience and knowledge of Help Desk support and IT Service Management + Demonstrated ... Help Desk Manager Job Category: Information...as focal point for customer concerns + Deliver IT Service Management support for applications over multiple customer segments… more
- CACI International (Bethesda, MD)
- …and/or identify and correct core problem + Providing Tier 1-4 support: + Tier 1 basic help desk resolution and service delivery. + Tier 2 in-depth technical ... Help Desk Specialist SME Job Category:... Help Desk Specialist SME Job Category: Information Technology Time...support. + Tier 3 expert product and service support. + Tier 4 outside support for problems… more
- COMSO, Inc (Fort Meade, MD)
- …defined by first response/Tier 1 support. + Work with a small team providing service availability monitoring and help desk support for internet-like ... Help Desk Level 0 (PIPELINE) -... Help Desk Level 0 (PIPELINE) - TS/SCI w/ Polygraph...and status monitoring, and taking appropriate measures when a service outage occurs. Utilize SOPs to perform basic troubleshooting… more
- Leidos (Rockville, MD)
- …team of colleagues who provide unmatched aid to our clients. **Primary Tasks:** + Provides Help / Service Desk assistance to end users on a variety of issues. ... an impact!! Leidos currently has an opening for a Help Desk Analyst (Tier 1). This is...job. **Please Note:** This position is covered under the Service Contract Act and is subject to minimum wage… more
- General Dynamics Information Technology (Beltsville, MD)
- …Be Able to Obtain:** Top Secret **Job Family:** SCA **Skills:** Problem Resolution, Service Desk ,Technical Helpdesk **Experience:** 5 + years of related ... how agencies operate. Our work depends on a Technical Help Desk Professional joining our team to...of contact for IT problem resolutions for the DoS service desk . In this role, a typical… more
- Robert Half Technology (Bethesda, MD)
- Description We are seeking a Help Desk Analyst II to join our team in Bethesda, Maryland. In this role, you will be responsible for providing basic support and ... assigned. Responsibilities: * Provide a high level of customer service while supporting office staff in a fast-paced environment...Setup & Cleanup * Proven problem-solving skills in a Help Desk Analyst role * Excellent communication… more
