- Leidos (Gaithersburg, MD)
- …We are seeking to fill the following roles, contingent upon contract award. Service Desk roles - Journeyman, Junior and Senior levels Minimum qualifications ... levels may require a Bachelor's Degree and related experience. **Experience with Service Desk tools here required:** ServiceNow, Confluence, Microsoft Office 365… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service ,Help Desk Support,Troubleshooting ... of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician MIDS: 2200-0600 Transform technology into opportunity as a Help… more
- Koniag Government Services (Washington, DC)
- …+ Establish performance metrics and generate management reports + Train and mentor help desk specialists + Manage escalations and VIP support issues + Oversee ... (CySA, CCNA, GICSP, or GSEC) + Experience managing help desk operations + Knowledge of ITIL service ...help desk operations + Knowledge of ITIL service management principles + Strong understanding of security protocols… more
- Select Medical (Odenton, MD)
- …the video below for additional insight into the work of our Patient Service Specialists ! **Responsibilities** + Greet and register patients and provide ... 1 Year of Scheduling Experience + 1 year of Front Desk Experience + Customer Service Experience **Preferred:** + 1 Year of Medical Office Experience **Additional… more
- Select Medical (Baltimore, MD)
- …the video below for additional insight into the work of our Patient Service Specialists ! **Responsibilities** + Greet and register patients and provide ... **Overview** **Position:** Patient Service Specialist **Location:** Baltimore, MD **Type of Employment:**...have an exceptional experience - starting at the front desk . That's where you come in. As a patient… more
- Select Medical (Owings Mills, MD)
- …the video below for additional insight into the work of our Patient Service Specialists ! **Responsibilities** + Greet and register patients and provide ... **Overview** **Position:** Patient Service Specialist **Location:** Owings Mills, MD **Type of...have an exceptional experience - starting at the front desk . That's where you come in. As a patient… more
- Select Medical (Annapolis, MD)
- …the video below for additional insight into the work of our Patient Service Specialists ! **Responsibilities** + Greet and register patients and provide ... **Overview** **Position:** Medical Front Office **-** Patient Service Specialist **Location:** Annapolis, MD **Type of Employment:**...have an exceptional experience - starting at the front desk . That's where you come in. As a patient… more
- Select Medical (Silver Spring, MD)
- …out the video below for additional insight into the work of our Patient Service Specialists ! **Details/Schedule:** + Center Location: Silver Spring, MD + Type of ... have an exceptional experience - starting at the front desk . That's where you come in. As a patient.... That's where you come in. As a patient service specialist, you'll manage both the patient side and… more
- CACI International (Washington, DC)
- …with office automation support contractors and staff. Supervises teams of Help Desk and User Trainer Specialists providing search, retrieval, and reporting ... Senior eDiscovery Relativity Trainer Job Category: Service Contract Act Time Type: Full time Minimum...responsive support. * Trains staff and sets up help desk staffing schedules. * Organizes, prepares, schedules and conducts… more
- Marriott (Silver Spring, MD)
- **Additional Information** Guest Service Representative **Job Number** 25106965 **Job Category** Rooms & Guest Services Operations **Location** Residence Inn Silver ... experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range...entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in… more
- Prime Therapeutics (Washington, DC)
- …(MTM) Specialist - Remote **Job Description** The Senior Medication Therapy Management (MTM) Service Specialist will act as a Subject Matter Expert for MTM programs. ... Matter Expert (SME) for MTM programs; answer questions and provide guidance to MTM Specialists ; assist with phone line changes as requested by MTM Specialists … more
- SAIC (Washington, DC)
- …work on the development of processes and documentation to improve the ability of the service desk to detect and resolve problems across HHS and partner sites. ... other IT Operations related failures + Contribute to continual service improvement by assisting with Standard Operations Procedures creation,...and mentoring a global team of IT, Asset, and Desk Side Specialists . + Provides occasional off-… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... activities, detail design and construction activities, independent design reviews, in- service ship design and engineering activities, shipboard installation support,… more
- Arena Technical Resources, LLC (Washington, DC)
- …to the workforce devices and enduser kits. -Proactively partners with IT Help Desk Manager, IT Regional Management, IT Service Governance Manager, and leadership ... -7+ years of relevant experience, including 4+ years of team management and service operations management, ideally in a large Law Firm setting, a comparable… more
- Georgetown Univerisity (Washington, DC)
- …these calls, initiating EMS responses, monitoring alarm systems, and working the customer service desk along with staff at the Georgetown University Police ... committed to various kinds of university community needs. Communications Specialists are CPR, NCIC, APCO, and Public Safety Telecommunicator...and the dispatching of police officers in calls for service . + Work in a fast paced, time critical,… more
- Kennedy Krieger Institute (Baltimore, MD)
- …to resolve outstanding issues as necessary. **14.** Assist with the training Patient Service Specialists and provide regular support to Care Center team. ... + 1 - 3 years of related experience required. + Front desk , secretarial/clerical, customer service experience preferred. **Benefits** Kennedy Krieger Institute… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... 392P, the Private and Public Shipyard Availabilities Branch in the Team Submarine/In- Service Attack Submarines Program Office, located at the Washington Navy Yard in… more
- M. C. Dean (District Of Columbia, DC)
- …not limited to:** + Manage physical security system support to meet service level agreements + Analyze physical security system performance and recommend ... + Triage customer support calls, providing Tier 1 help desk support and Tier 2 escalation as needed +...needed + Communicate with customers, manufacturers, vendors, and technical specialists + Train system users and other system support… more
- M. C. Dean (District Of Columbia, DC)
- …not limited to:** + Manage physical security system support to meet service level agreements. + Analyze physical security system performance and recommend ... and networks. + Triage customer support calls, providing Tier 1 help desk support and Tier 2 escalation. + Communicate with customers, manufacturers, vendors,… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... with technical warrant holders, subject matter experts, systems engineering specialists , ship designers, and fabrication trades to develop cost-effective systems… more