- SHI (Washington, DC)
- **Job Summary** The Sr . ITAM Customer Success Manager ( SR . CSM) is responsible for managing, expanding and renewing contracts with SHI's customers. ... Wrapping 2** \#LI-AJ15 Refer a friend to this job (https://careers-shi.icims.com/jobs/16717/ sr .-itam- customer - success - manager /job?mode=apply&apply=yes&in\_iframe=1&hashed=-336032949) **Need help… more
- Trellix (Washington, DC)
- **_Job Title:_** Senior Customer Success Manager **_Role Overview:_** Job Description Summary The Senior Customer Success Manager (CSM) ... services, educational offerings, and support. Ultimately, in addition to the prime customer success focus, this role promotes retention and loyalty leading to a… more
- Trustmark (Washington, DC)
- …and enables us to bring the best to our colleagues, clients and communities. The Customer Success Manager (CSM) serves as the dedicated, single point of ... The CSM is responsible and accountable for escalated service levels (SLAs), Customer Satisfaction, Effort and NPS scores for their defined accounts. **Service… more
- American Express Global Business Travel (Washington, DC)
- …sourcing activities up to enhanced sustainability initiatives. We're now looking for an ambitious Sr . Customer Experience Manager to join our consulting team ... our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where...to present and communicate well in all scenarios. This Sr . Customer Experience Manager role… more
- Microsoft Corporation (Washington, DC)
- As a ** Sr . Director of Customer Success Account Management** - you lead a high performing team of Customer Success Account Managers (CSAMs) in ... This is an exciting role that will help fuel customer success through your leadership with business,...internal and external stakeholders. Through their team the CSAM Manager is responsible for driving a repeatable and predictable… more
- Amazon (Washington, DC)
- …potential and sustainable business advantages of AWS cloud. As an Amazon Web Services (AWS) Sr . Customer Solutions Manager , you will be responsible for ... companies and believes that world-class support is critical to customer success . AWS Support also partners with...program completion - 4+ years of experience in a customer -facing role, engaging with senior customer… more
- Johns Hopkins University (Baltimore, MD)
- …and change management preferred. + Advanced Excel skills preferred. Classified Title: Sr . Administrative Manager Job Posting Title (Working Title): Sr ... needed. + Creates hiring requisitions for OMSC. + Establishes and monitors customer service/office conduct standards for UME, which are sensitive to student,… more
- J&J Family of Companies (Baltimore, MD)
- Sr . Health Systems Manager , Cardiovascular (Baltimore, MD) - 2406194116W **Description** Johnson & Johnson Innovative Medicine, a member of the Johnson & Johnson ... Family of Companies, is recruiting for a Sr . Health Systems Manager , Cardiovascular for the...world's most pressing healthcare challenges. We know that the success of our business - and our ability to… more
- Medtronic (Baltimore, MD)
- …of a patient's health into careful consideration. **A Day in the Life** The Sr . Strategic Account Manager (SAM) is a field-based Medtronic Gastrointestinal sales ... much more, agility and responsiveness are key to our success . Experience what it's like to work at a...organizations, primarily hospitals, in a defined geographic area. The Sr . SAM will serve as a customer … more
- Vectrus (Washington, DC)
- Overview Senior OCONUS Construction Manager /Project Manager - Sr (OCONUS CM/PM- Sr ) leads, manages, and supervises a multi-functional team of subject ... grounds maintenance personnel. The OCONUS CM/PM-Dev advises and assists the customer in all aspects of project planning, design-build, construction,), project… more
- Amgen (Washington, DC)
- …meant to be in this meaningful role. **R&D** **Data and Decision Science (DDS)** ** Sr . Manager Data** **& Decision** **Science** **s** **What you will do** Let's ... and Data Science for the Research and Development Organization. DDS is seeking a Sr . Manager , Data & Decision Science who will actively lead and collaborate… more
- Niagara Bottling LLC (Baltimore, MD)
- …We offer competitive compensation and benefits packages for our Team Members. Sr . Maintenance Technician The Sr . Maintenance Technician ensures equipment uptime ... in-depth troubleshooting and repair of all equipment failures. The Sr . Maintenance Technician shares knowledge of all production equipment...competency model, focusing on the following key drivers of success : + Lead Like an Owner + Makes safety… more
- Maryland Department of Transportation (Baltimore City County, MD)
- Red Line Director of Real Estate (Program Manager Sr I-5482) Salary $89,727.00 - $150,415.00 Annually Location Baltimore City Job Type Full Time Job Number ... Transit Administration Red Line Director of Real Estate (Program Manager Sr I-5482) Office of Real Estate/Transit...today to be considered for a position that provides customer service to the citizens of Maryland every day.… more
- J&J Family of Companies (Washington, DC)
- Sr . Global Product Manager - 2406192767W...world's most pressing healthcare challenges. We know that the success of our business - and our ability to ... **Description** Johnson & Johnson is currently seeking a ** Sr . Global Product Manager ** to join our **Abiomed** Team located in Danvers, Massachusetts. We are… more
- ThermoFisher Scientific (Washington, DC)
- …chances to create significant contributions to the world. **The job:** As our new Sr Strategic Key Accounts Manager you will be responsible for developing the ... by negotiating potential new business with our key accounts. Sr Strategic Key Accounts Manager will drive...metrics and scorecard reports with key accounts. + Evaluate customer requests and maintain high service levels with timely… more
- Lumen (Washington, DC)
- …and partners. You will work closely with engineering, design, marketing, sales, and customer success teams to drive the product vision, strategy, roadmap, and ... world and shape the future. **The Role** As a Sr Product Manager for the Wholesale segment,...ideation to launch to optimization. + Conduct market research, customer interviews, competitive analysis, and data-driven insights to identify… more
- UKG (Ultimate Kronos Group) (Washington, DC)
- …ensure successful completion of project discovery sessions * Determine and document customer success criteria * Maintaining adherence to UKG implementation ... Sr Services Project Manager **General Information**...plans, issues lists, communication plans, project schedule with the customer ) * Assisting Practice Manager by accurately… more
- Amazon (Washington, DC)
- …team interacts with leading companies and believes that world-class support is critical to customer success . AWS Support also partners with a global list of ... more agile, and innovate faster. AWS is seeking a Customer Solutions Manager (CSM) to help customers...program completion - 4+ years of experience in a customer -facing role, engaging with senior customer… more
- Amazon (Columbia, MD)
- …spanning new offerings to ensure that our services scale to meet diverse customer requirements in restricted access regions. You will have the exciting opportunity ... Global National Security customers and AWS colleagues who are responsible for driving customer adoption. You will have the opportunity to work closely with AWS… more
- Amazon (Washington, DC)
- …succeed as sellers in Amazon's store. We seek a Sr . Business Development Manager who is able to apply their customer obsession and strategic partnerships ... Description Undiscovered Small Business Accelerator (USBA) helps drive the success of small and historically underrepresented business populations (including… more