- WM (Plymouth, MI)
- …or exceeds service and operational standards established for the call center , including attendance, adherence, quality, productivity, safety, and timeliness ... Spanish is a plus!** **I. Job Summary** As a customer service representative (CSR), you will interact...both independently and as a team to ensure exceeding call center 's standards + Balances team and… more
- Honor Community Health (Pontiac, MI)
- …of experience in front-line customer service or in a similar call center position. + Experience working in a healthcare setting strongly preferred + ... Full Call Center Assistant Job Description (https://honorcommunityhealth.qualtrics.com/ControlPanel/File.php?F=F\_ErYU3bZJEYJZiPE) (click to view) Honor… more
- TEKsystems (Troy, MI)
- …WPM is Passing) MUST HAVE: * At least 1 year of RECENT customer service experience ( call center experience is preferred, but will consider candidates ... front desk/admin experience - NOT just retail or food service ) * Efficient in using a windows PC computer...4 WEEKS! NICE TO HAVE: * 2+ years of call center experience * Insurance or mortgage… more
- TEKsystems (Troy, MI)
- …professional manner. MUST HAVE: * At least 1 year of RECENT customer service experience ( call center experience is preferred, but will consider ... front desk/admin experience - NOT just retail or food service ) * Efficient in using a windows PC computer...Reliable transportation NICE TO HAVE: * 2+ years of call center experience * Insurance or mortgage… more
- TEKsystems (Troy, MI)
- …coverage questions. MUST HAVE: * At least 1 year of RECENT customer service experience ( call center experience is preferred, but will consider candidates ... front desk/admin experience - NOT just retail or food service ) * Efficient in using a windows PC computer...4 WEEKS! NICE TO HAVE: * 2+ years of call center experience * Insurance or mortgage… more
- TEKsystems (Troy, MI)
- …professional manner. Must have: * At least 1 year of recent customer service experience ( call center experience is preferred, but will consider ... front desk/admin experience - not just retail or food service ) * Efficient in using a windows PC computer...Reliable transportation Nice to have: * 2+ years of call center experience * Insurance or mortgage… more
- TEKsystems (Troy, MI)
- …accuracy while providing resolutions Required Skills & Qualifications: + Customer service experience ( call center preferred, but front desk/admin ... + Handle 35-45 inbound calls per day, averaging 11-14 minutes per call + Respond to insurance servicing inquiries from borrowers, insurance agents, and… more
- Trinity Health (Ann Arbor, MI)
- …High school education or GED equivalent. **Experience:** 2+ years of customer service experience, preferably in a healthcare call center environment or ... This position is 100% onsite and is based out of our Regional Call Center in Ann Arbor, Michigan. Relocation assistance is not available. **REQUIRED SKILLS AND… more
- Henry Ford Health System (Troy, MI)
- …post-employment). Experience Required: + Minimum of two (2) years of recent Customer Service or Call Center experience within the last three years ... position has the following primary objectives with respect to customer relations for all HAP/AHL product lines: (1) Provide...(Claims Call Center experience preferred). + At least one (1) year… more
- Molina Healthcare (Sterling Heights, MI)
- …Associate's degree or equivalent combination of education and experience **Preferred Experience** + Customer Service / Call Center experience in health ... and strives to meet or exceed call center metrics while providing high quality consistent customer service + Removes barriers for member's, escalating… more
- Corewell Health (Wayne, MI)
- …machine, extractor, garbage disposals and potentially hazardous cleaning products. + Customer service focus. + For call center : strong phone etiquette ... meal service which may include answering phones in the call center ; assembling patient trays; cleaning and sanitizing dishes, pot and pans, equipment,… more
- Corewell Health (Southfield, MI)
- … customer -facing service on phone or face to face; customer service , high volume call center , medical billing, insurance environment relevant to ... benefits is determined by employment type and status Primary Location SITE - Beaumont Service Center - 26901 Beaumont Blvd Department Name Patient Access … more
- University of Michigan (Ann Arbor, MI)
- Call Center /Campus Insurance Manager Apply Now **How to Apply** A cover letter is required for consideration for this position and should be attached as the ... relate to this position. **Job Summary** **Department Summary:** The Call Center Team supports students, alumni, faculty...feedback and coaching around statistical metrics, quality assurance, and customer service + Serve as escalation lead… more
- TEKsystems (Lathrup Village, MI)
- …problem resolution Qualifications + Outgoing, personable candidates passionate about customer service + Retail, call center , or financial institution ... products (checking, savings, loans, credit lines) + Maintain accurate documentation of customer interactions + Offer financial solutions tailored to member needs +… more
- McLaren Health Care (Southfield, MI)
- …clients, as needed. 3. Understand and strive to meet or exceed Call Center metrics while providing excellent consistent customer service . 4. Resolve ... **Position Summary:** **The role of the Call Center Representative is to manage...GED_ _ * _ _Minimum 6 months of Patient Access, Medical Billing or Customer Service work… more
- Molina Healthcare (Sterling Heights, MI)
- …support of servicing members and providers. Responsible for ensuring teams deliver effective customer service for all service needs including benefits, ... service quality goals. Implements strategies to meet/exceed goals and improve customer service . * Drives process improvements to ensure performance standard… more
- BELFOR Property Restoration, Inc (Troy, MI)
- Position Overview Call Center Agents are responsible for the collection of sensitive information required to mobilize field office personnel. Data must be ... will mobilize the appropriate personnel. Attention to detail, strong customer service skills, and the ability to...responses while dealing with homeowners is a must. The call center is a 24-7-365 operation, so… more
- Aston Carter (Auburn Hills, MI)
- …in Business, Environmental, or Engineering discipline is preferred. + Customer service experience, especially in call center or facility administration, ... Administrative Assistant Job Description The Administrative Assistant will provide exceptional customer service to building tenants and support the Facilities… more
- ASM Research, An Accenture Federal Services Company (Ann Arbor, MI)
- …networking-intensive work. **Other Job Specific Skills** + Possess strong customer service skills, knowledge of call center operations, and knowledge ... with project administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization and time management… more
- Vibe Credit Union (Novi, MI)
- …Skills/Abilities + Leadership and team development + Expertise in call center operations + Strong member service orientation + Excellent verbal and ... Services Manager, you will be responsible for delivering exceptional service to both internal teams and external members. By...Management: + Lead, coach, and motivate a team of call center agents to achieve performance targets.… more