- Lincoln Financial Group (Concord, NH)
- …**Requisition #:** 73192 **What You'll Be Doing** Lincoln National Corporation seeks a Contact Center Technologies, Senior Business System Analyst in Radnor, PA. ... To modernize Contact Center and support multiple ...data virtualization, table updates, build and run of reporting queries. Maintains knowledge on current and emerging developments/trends… more
- Veterans Affairs, Veterans Health Administration (Manchester, NH)
- …the Chief of Mental Health Service/Senior Psychologist at the Manchester VA Medical Center , VA New England Healthcare System, a Complexity Level 3 facility. The ... Health Service includes 100+ FTE assigned to various programs/services across the Medical Center , four CBOCs and Brady Sullivan. The Chief of Mental Health has broad… more
- Marriott (Concord, NH)
- …technology direction and execution of optimal business solutions supporting the contact center technology platforms. Additionally, this position will coordinate ... selected vendor partners on the find, build and delivery of designated Contact Center Technologies. A successful candidate possesses knowledge and experience,… more
- Evolent Health (Concord, NH)
- …with payers and primary care providers. In 2022, the most recent year of data available, ECP generated over $55M of savings for Medicare in the Shared Savings ... leadership of functions integrated across Evolent, including Analytics, Actuarial, Data /Technology, Finance, Growth, and Product Development + Builds and maintains… more
- J&J Family of Companies (Concord, NH)
- …CAR-T Cell Therapy Experience Lead is a member of this account management team, reporting to the Senior Manager, CAR-T Cell Therapy Experience Lead. The role will ... serve as the primary field-based point of contact for a portfolio of certified site facilitating successful...e CAR-T operations/logistics and CARVYKTI(R) order management systems. + Data analysis and insight gathering. Via both personal, onsite… more
- BJs Wholesale Club (Tilton, NH)
- …34,000 team members, supporting our members and communities in our Club Support Center , 235+ clubs and eight distribution centers. BJ's Wholesale Club offers a ... thinking and sound decision-making thorough knowledge and utilization of business data . + Lead through change. Model leadership competencies, build credibility and… more
- BJs Wholesale Club (Manchester, NH)
- …34,000 team members, supporting our members and communities in our Club Support Center , 235+ clubs and eight distribution centers. BJ's Wholesale Club offers a ... thinking and sound decision-making thorough knowledge and utilization of business data . + Lead through change. Model leadership competencies, build credibility and… more
- Evolent Health (Concord, NH)
- …into roadmap. + Partner with Evolent analytics leadership on scalable performance reporting for our Tech & Services provider network. + Monitor provider network ... developing strategy in partnership with product teams by leveraging data analytics to identify opportunities for continuous improvement. +...internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to… more
- IMSolutions, LLC (Concord, NH)
- …work, including thorough analysis from extensive research and compiling statistics and data . + Support price analysis, negotiation, and the appropriate use of funds ... business, policy, and analytical work, including research and compiling statistics and data . + Prepare various documents to include Memorandums for Record (MFR), and… more
- Verint Systems, Inc. (Concord, NH)
- …sales and partner channels, as well as having a deep understanding of the contact center market landscape, competitive analysis, and pricing strategy. A strong ... Platform Strategy, driving overall business growth. This role is reporting into the Verint Product Organization, and you will...understanding of SaaS business models, Data , AI, and enterprise IT ecosystems is required. You… more
- TTEC (Concord, NH)
- …improve the bottom line. We help companies reduce customer effort, enable contact center employees, and continuously optimize business outcomes through digital ... incorporating next level services into your conversations including consulting, big data analytics, virtual agents, AI and Intelligent Automation. Applying your… more
- Federal Express Corporation (Belmont, NH)
- …with rate quotes, claim information and setting appointments Monitor actual performance data and gather information for reporting Build relationships and ... noise + Hours may vary due to operational need + Frequent contact with service center personnel; fast-paced, deadline oriented **Preferred Qualifications:**… more
- BJs Wholesale Club (Tilton, NH)
- …34,000 team members, supporting our members and communities in our Club Support Center , 235+ clubs and eight distribution centers. BJ's Wholesale Club offers a ... Members: + Deliver service excellence through all points of contact . + Resolve and deescalate to address every member...how to access and read production and/or financial performance reporting for your department + See the connection between… more
- Aston Carter (Manchester, NH)
- …complaints by logging into the CRM Case Management System and ensure the KPI reporting is maintained and issues escalated to the Manager. * To process RMA's (Return ... account information into IFS and add new delivery and contact requests as may be required to complete orders...be required to complete orders ensuring LGC protocols for data entry are followed. * To escalate requests for… more