- Forrester (CT)
- …and build an extraordinary future. **About This Role:** As a member of Forrester's digital customer success team, this individual is responsible for ... accuracy of customer data. + Collaborate with customer success (CS) and operations ...drive strategic decisions. + Surface actionable insights to improve digital customer touchpoints and operational efficiency, fostering… more
- Xerox (Norwalk, CT)
- …portfolio. The ideal candidate brings a strong track record in managing automated, customer -facing digital operations at scale while leading high-performing, ... VP, Digital Services - Americas Delivery **General Information** Press...alignment with Americas goals, ensuring service scalability, profitability, and customer success . + **Service Delivery Oversight** :… more
- CBRE (Hartford, CT)
- Digital & Technology Lead - Life Sciences Job...of technology challenges and roadblocks that impact the daily operations and success of our clients and ... line GWS Segment Role type Full-time Areas of Interest Digital & Technology/Information Technology, Research Location(s) Remote - US...Technology Roadmaps. + Act as the "voice" of the customer in translation of customer needs to… more
- Otis Elevator Company (Farmington, CT)
- …- Farmington, CT One Carrier Place, Farmington, CT, 06032 USA ** Digital Technology Rising Leader Associate (Rotational Development Program)** **Role Overview:** The ... Digital Technology (DT) Rising Leaders Program is an exciting...Management, Enterprise & Cloud Architecture, Infrastructure, Global Workplace Services, Operations , Cybersecurity, and our innovative Otis Accelerator (OX). This… more
- PagerDuty (Hartford, CT)
- …revolutionize their digital operations . + Develop and implement customer success strategies aligned with business goals, focusing on maximizing ... PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Half of the...operations . Data Analysis and Reporting: + Monitor key customer success metrics, identify trends, and use… more
- Otis Elevator Company (Farmington, CT)
- …CT One Carrier Place, Farmington, CT, 06032 USA Job Title Data Scientist - Digital Technology Rising Leaders Program Role Overview: The Digital Technology (DT) ... will: Rotational Program: * Participate in dynamic 8-month rotations across key Digital Technology functions, gaining exposure to core systems and processes. * Work… more
- Canon USA & Affiliates (Stamford, CT)
- **About the Role** Advanced proficiency in site operations and procedures with strong communication skills and the ability to receive and address client concerns in ... Impact** Main Responsibilities: - Promptly informs supervisor of potential problems or customer concerns. - Promptly reviews and responds to management and client… more
- The Hartford (Hartford, CT)
- …Define the target state for customer domain data that includes a Customer 360 solution integrated with digital data, data mastering (MDM) capabilities that ... and data engineering solutions to drive business transformation and enhance customer experiences. This role requires strategic thinking, expertise in data… more
- TTEC (Hartford, CT)
- Bringing smiles is what we do at TTEC for you and the customer . As a VP, Client Success working remotely, you'll be a part of creating and delivering amazing ... customer experiences while you also #experienceTTEC, an award-winning employment...operational excellence, and building client relationships. As a client success executive, you should stay up to date on… more
- Deloitte (Stamford, CT)
- …forums. Qualifications Required: + 10+ years of experience in life sciences commercial operations , with a proven track record of success in incentive ... and helping make a significant impact on our clients' success . You'll work alongside talented professionals reimagining and re-engineering...to include data and AI in areas such as: Customer engagement, Field Force excellence and operations ,… more
- Meta (Hartford, CT)
- …functions. 23. Experience in process management including creation, execution, and monitoring success . 24. Knowledge of digital business models and technology. ... **Summary:** Reality Labs is seeking an operations expert to join the Developer Support Team,...have extensive experience building effective and efficient developer or customer support solutions utilizing proven and emerging technologies. You… more
- Meta (Hartford, CT)
- …functions. 28. Experience in process management including creation, execution, and monitoring success . 29. Knowledge of digital business models and technology. ... **Summary:** Reality Labs is seeking an operations expert to join the Developer Support Engineering team, responsible for scaled technical developer support. As a… more
- Sharecare (Hartford, CT)
- …short-term planning, customer -oriented thinking and P&L profitability. The Manager of Operations will work closely with the Director of Operations and other ... **Job Description:** Sharecare is the leading digital health company that helps people - no...accounts or new accounts + Heavy coordination with Client Success to ensure total customer satisfaction **Physical… more
- Boehringer Ingelheim (Ridgefield, CT)
- …accredited institution and six (6) years of experience in the Pharma Industry in customer facing roles and/or operations . + Master's Degree from an accredited ... (3) years of experience in the Pharma Industry in customer facing roles and/or operations . + Strong...digital delivery of information and/or engagement based on customer preference. + Ability to network outside of the… more
- Sharecare (Hartford, CT)
- … expectations are met + Manage and meet project implementation targets for timeliness, customer success metrics + Serve as a trusted advisor and subject matter ... **Job Description:** Sharecare is the leading digital health company that helps people - no...services as well as past experience in call center operations . The Center Support Services Manager will demonstrate they… more
- Iron Mountain (Hartford, CT)
- …storytelling and high-impact content for priority pages (eg, Homepage, About Us, Customer Success stories) and ensure alignment and amplification across owned ... + Customer and partner storytelling: Support the creation of compelling customer success stories and co-branded partner content that bring our brand… more
- Palo Alto Networks (Stamford, CT)
- …imperatives of your prospects and customers + Working closely with Professional Services, Customer Success and Specialist teams to ensure overall customer ... mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world...evangelize our industry leadership in on-prem, cloud, and security operations services that establish PANW as your customer… more
- Bob's Discount Furniture (Manchester, CT)
- …goals . + Cross-Functional Collaboration: Partner with other departments to align operations and deliver a seamless customer experience. + Market Leadership: ... Discount Furniture. This is a hands-on, high-ownership role ideal for someone with deep digital marketing expertise who also has the vision and drive to lead a… more
- Emerson (Hartford, CT)
- …Sciences via pilots or direct software sales Create accounts that become Emerson Customer Success references. + Lead internal sales team through Opportunity ... integral team member representing Life Sciences Software offerings in large enterprise Digital Transformation / Operations Improvement / Capital Project pursuits… more
- Palo Alto Networks (Norwalk, CT)
- …starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and ... We Are** We take our mission of protecting the digital way of life seriously. We are relentless in...every member of our team contributes to our collective success . Our values were crowdsourced by employees and are… more