- Pearl Interactive Network (Little Rock, AR)
- …for coaching, accountability, and service excellence, we want to stay connected. The ** Call ** ** Center Supervisor ** **(CCS)** is responsible for providing ... out the best in your teams? **Pearl Interactive Network** is seeking accomplished ** Call Center Supervisors (CCSs)** to join our **Talent Community** in… more
- ASM Research, An Accenture Federal Services Company (Little Rock, AR)
- …meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in ... case management system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by… more
- Evolent (Little Rock, AR)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... **What You'll Be Doing:** Evolent is looking for a Supervisor , Provider Services to play a pivotal role in...to play a pivotal role in leading our contact center team, ensuring the effective and efficient management of… more
- Prime Therapeutics (Little Rock, AR)
- …revenue generation. + Monitors call traffic and makes adjustments based on call center traffic patterns. + Produces monthly team report detailing team ... decision we make. **Job Posting Title** Education & Outreach Supervisor , Clinical Pharmacy Operations **Job Description** Serves as a...Delegates work to agents as needed. + Proactively addresses call center concerns and identifies areas of… more
- TTEC (Little Rock, AR)
- …Outlook, PowerPoint), Oracle, Kronos, Tandberg or ability to learn technology quickly + Call center experience + Have an active Resident State Insurance License ... or the ability to successfully complete the college of insurance program and obtain a license What You Can Expect + Supportive of your career and professional development + An inclusive culture and community minded organization where giving back is encouraged… more
- Cardinal Health (Little Rock, AR)
- …order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes ... the day to address customer's concerns + Consults with Supervisor or Team Lead on complex and unusual problems...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
- Pearl Interactive Network (Little Rock, AR)
- …overspending, analyzing cost variance and scheduling expenses. + Summarize, collect and analyze call center trends and data for regular performance reports. + ... needed. + Maintain consistent professional improvement through company provided workshops, tracking call center trends and active participation in team projects.… more
- CSL Plasma (Little Rock, AR)
- **Job Description Summary** Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor ... process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the… more
- Cardinal Health (Little Rock, AR)
- …Experience should include knowledge of practices and procedures commonly used in a call center or customer service environment. + Knowledge in insurance billing ... receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems...MS Outlook, company proprietary software - Salesforce, telephone and call center software). + Manage a high… more
- Pearl Interactive Network (Little Rock, AR)
- …human services fields required + Minimum 1-year related post-graduate work experience + Contact/ call center experience preferred due to high call volume. ... + Assess the needs of the caller to ensure first- call resolution of all presented needs. + Demonstrate outstanding...and respond as indicated under the direction of the supervisor and in accordance with established protocols. + Perform… more
- Arkansas Children's (Little Rock, AR)
- …Cardiac Cath Lab **Summary:** Sign on Bonus: $10K. M-F 7a-3:30p plus call The Cardiac Cath Technologist will assist the Cardiologist with Invasive procedures ... monitoring of the patient. The Cath Lab Technologist will take call . **Additional Information:** \#AC2025 **Required Education:** Associate's degree or equivalent… more
- Intermountain Health (Little Rock, AR)
- …in hospital or physician insurance related activities (Authorization, Billing, Follow-Up, Call - Center , or Collections) + Knowledge of Medicaid and Medicare ... hospital or physician insurance related activities (Authorization, Billing, Follow-Up, Call - Center , or Collections) **Physical Requirements** + Manual dexterity… more
- Cayuse Holdings (Little Rock, AR)
- …Systems Management, or equivalent work experience in a related field. + Previous supervisor experience in a call center environment **Our Commitment ... + Customer service experience and strong focus on customer satisfaction. + Call center experience. + Strong communication skills; both verbal and written. + High… more
- Arkansas Children's (Little Rock, AR)
- …procedures in the Interventional Radiology (IR) lab. Able to share call duties and stay late as needed. **Additional Information:** **Required Education:** ... related to patient care, patient safety or patient satisfaction to Lead or Supervisor . 8. Maintains equipment and requests service as needed. 9. Performs other… more
- Arkansas Children's (Little Rock, AR)
- …**Summary:** Full Time, 11a-9p, (4/10 hour shifts) Mon-Fri, Rotating Day Off (Min Call Required) A Surgical Technologist II under the direction of the surgeon and ... or repair needs reportling promptly to the Service Leader and/or the SPD Supervisor . 10. Assists other team members with cleaning and room turnover consistently… more
- Cardinal Health (Little Rock, AR)
- …Certified Pharmacy Technician, preferred** 1+ years' experience in fast paced call center environment** Basic computer knowledge, Microsoft systems, telephony** ... handling inbound calls, with ability to determine needs and provide one call resolution.** Manage workload of inbound faxes (if applicable)** Investigate and resolve… more
- Cardinal Health (Little Rock, AR)
- …Bilingual in Spanish and English + 1+ years' experience in fast paced call center environment preferred + Basic computer knowledge, Microsoft systems, telephony ... calls, with ability to determine needs and provide one call resolution + Manage workload of inbound faxes (if...receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems… more
- Cardinal Health (Little Rock, AR)
- …in related field or equivalent experience, preferred. + 2 years' call center or transcriptionist experience preferred. Certified Medical Transcriptionist ... client regulatory guidelines. + Identify trends and training needs from call monitoring and escalate appropriately. + Work effectively with dynamic, integrated… more
- Veterans Affairs, Veterans Health Administration (Little Rock, AR)
- …required. Meets the needs of all customers while supporting the Medical Center and Service missions. Provides customers with consistent information according to ... instruction but refers deviations. problems and unfamiliar situations to the supervisor for assistance. Utilizes practical knowledge of computerized data entry,… more
- Cayuse Holdings (Little Rock, AR)
- …System. + Customer service experience and strong focus on customer satisfaction. + Call center experience. + Experience in a technology support organization. + ... matching after one year + Paid Time Off **Reports to:** IT Service Supervisor **Working Conditions** + Professional remote office environment. + Ability to work… more